Great comprehensive resource for stand-alone HR professionals/small HR teams
November 10, 2023

Great comprehensive resource for stand-alone HR professionals/small HR teams

Jo Cousins | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightmine

As a stand-alone HR Manager, I use Brightmine to get the latest information on employment legislation and best practice, to help draft policies and procedures and as a cost-efficient resource to get specialist and tailored legal advice from their legal advice helpline.

Pros

  • Vast amount of online resources.
  • Latest updates on changing employment legislation as well as notification when changes are made to documents on the site.
  • Free webinars, podcasts, events which provide in depth insights into specific employment topics.

Cons

  • The search functionality could be improved, it sometimes can be difficult to find what you need when entering a few keywords (though it's probably because of the vast amount of resources online).
  • The downloadable formats of documents could be improved e.g. line manager training suite could be in a powerpoint format rather than one long document.
  • Reduced legal costs (as a result of the legal advice helpline_ and clear best practice guides
Now after benefitting from Brightmine, I wouldn't implement/develop a policy/procedure without first checking Brightmine for an appropriate resource. There's never any doubt that Brightmine won't have the most up-to-date best practice inline with changing employment legislation. Now, the majority of our Company HR policies have been modelled from Brightmine templates.
Brightmine has helped to ensure, as an organisation, we always stay up-to-date with new and emerging employment law changes.
Brightmine has far exceeded any previous employment advice system I have used previously because of the sheer amount of resources available online. There's not any topic/issue I've come across so far that I haven't been able to find useful best practice guides on and/or template policies, etc. In addition, the advice line is much more useful since it's manned by employment solicitors, not just HR professionals. I've found with previous providers their advice lines are just manned by other HR professionals, whom, on occasion, have known less than I do and therefore the advice has not been very helpful. Also, I've found other advice providers not to be commercially focussed and so will only tell you the best practice guidance, but not commercially-focussed alternatives/risks etc.

Do you think Brightmine delivers good value for the price?

Yes

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

Yes

Did implementation of Brightmine go as expected?

Yes

Would you buy Brightmine again?

Yes

Brightmine is ideal for stand-alone HR Managers, particularly in SMEs, where you don't have a team of HR professionals to lean on for support/guidance. I've never not found the answer to a question I have or a resource that has not been useful. And when in doubt, the legal advice helpline is a great tool and it's different from many other Employment Advice providers because it's actually manned by legal professionals, not just other HR peers. I particularly find the template policies, checklists and contracts[/clauses] super useful and it takes the guesswork out of tring to implement a new policy into the business, or update an existing one.

Comments

  • Suellen Wang | TrustRadius Reviewer
    Hi Jo, Thank you for your valuable feedback. We're glad you're satisfied with our solutions overall, and thank you for your suggestions. We will pass along your feedback to the relevant team to ensure we continue improving our products and services for a better user experience. In the meantime, please feel free to contact us at helpdesk@xperthr.co.uk if you need any other support or assistance. Thank you! XpertHR

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