Zendesk Talk single and powerful solution.
June 19, 2022
Zendesk Talk single and powerful solution.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zendesk Talk
With Zenddesk Talk our company solved a problem when user agents try to communicate with clients out of the country, also we found a robust platform and practical solution.
- Send texts message.
- Zendesk can be integrated with any environment and platform.
- An easy way to set up phone, voicemail, and text messages.
- Also come with this great feature called Unified conversations.
- Maybe Improve IVR option.
- Add a dashboard with more options.
- Review reporting option and add friendly one where user can customize.
- Improve customers option in order to reach an agent quickly getting questions answered.
- I'm sure that Zendesk is the most cheapest and effective solution.
- It's pretty complete and easy integration and use.
- Its options almost are perfect, Yeah as you've read If you test it you'll be buy it.
- Mitel MiCollab and Cisco Unified Communications Manager (Call Manager)
I going to give you a direct answer: Zendesk has all features that others have, and you can get it with a cheap budget.
Do you think Zendesk Talk delivers good value for the price?
Yes
Are you happy with Zendesk Talk's feature set?
Yes
Did Zendesk Talk live up to sales and marketing promises?
Yes
Did implementation of Zendesk Talk go as expected?
Yes
Would you buy Zendesk Talk again?
Yes