Item: TriNet HR Platform
Rating: 7
Author: Jennifer Walker

Use Cases and Deployment Scope

Zenefits is easy to set up and use. It was a great bridge HRIS for us when we had about 15 employees, and worked well for us until we got to about 50 people. At that point, we felt like we needed something more robust because as Zenefits was growing as well, we started to get slower response rates from them.

Pros and Cons

Easy to set up
Easy access for users
Made it easy to keep records for employees

Slow response rates
Errors with programming almost cost us our open enrollment date
High turnover in customer service agents

Return on Investment

It helped us postpone hiring an HR person for almost 2 years
It made our onboarding easier
It helped us track and quickly get info when we needed it

Alternatives Considered

Namely

Namely is more customized and they offer a higher level of stability and assistance with set up and maintenance.

Likelihood to Recommend

I think Zenefits is really good for a very small business that needs a simple, easy to use system. It is not ideal for a company that has surpassed the mom and pop shop level. At that point, many companies might want something that adds more HR value. If all you want is a straight up record keeping device this works well.

Zenefits - Great for a mom and pop

Overall Satisfaction with Zenefits

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Alternatives Considered

Likelihood to Recommend

TriNet HR Platform Feature Ratings