Zenefits Review
April 10, 2017

Zenefits Review

Amira Epstein | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zenefits

Zenefits is being used throughout the company, it syncs well with payroll and employees are able to enroll in benefits very easily on Zenefits. It is limited in the way documents are uploaded (the format is terribly off and there's not much that can be done).
  • Customer service
  • Benefits enrollment
  • Payroll
  • Documents uploading, format is terribly off.
  • The account rep often takes a while to get back to the customer and they are marketed as specialists but they are mostly just a middle person.
  • Positive because there was no monetary investment other than making Zenefits our benefits broker
The dashboard is wonderful, it is well suited for payroll and benefits enrollment.

TriNet HR Platform Feature Ratings

Employee demographic data
7
Employment history
9
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
5
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
8
Support for external payroll vendors
8
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
8
Reimbursement management
5
Approval workflow
7
Balance details
8
Annual carry-forward and encashment
7
View and generate pay and benefit information
10
Update personal information
10
View job history
7
View company policy documentation
7
Employee recognition
8
Tracking of all physical assets
6
Report builder
6
Pre-built reports
6
Ability to combine HR data with external data
8
Performance plans
5
Performance improvement plans
6
Review status tracking
5
Review reminders
5
Multiple review frequency
6
New hire portal
9
Manager tracking tools
9
Corporate goal setting
5
Individual goal setting
6
Line-of sight-visibility
5
Performance tracking
5