Zenefits - DO NOT BUY!!!

I highly discourage usage of Zenefits. We are an established company and were switching from outsourced payroll to doing in internal with the help of Zenefits. The 'lipstick on the pig' makes it attractive until you sign up and start to use the product. That's when the wheels fall off. Their Payroll Service does not adapt to an established system -- you must change your payroll cycle to their program (deal breaker when you have hourly employees). We canceled immediately and have been trying for two weeks to get our money refunded, which they are denying even though we never were able to get the system set up and canceled within the first 24 hrs.

Next, try to get someone to respond in person to actually discuss the situation -- impossible!

My best advice to anyone is find a different product. We found an alternative which meets our needs and works with us (much cheaper)!