Zenefits from the perspective of a user
March 12, 2020

Zenefits from the perspective of a user

Dustin McBride | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zenefits

Our organization uses Zenefits for HR, including onboarding, benefits, and scheduling. We are not using it for payroll, as we have been thrilled with Gusto. Zenefits is being used across the entire organization by all of our 100 or so employees. We are a SaaS company that is very familiar with creating intuitive consumer experience like user interfaces and have very little patience for old clunky software.
  • Simple onboarding experience from the point of view of an employee
  • Easy to access and make changes to benefits
  • Straightforward PTO request process and tracking
  • We opted not to use Zenefits for our payroll but instead continued using Gusto. I was not the decision-maker here. It may have been because we were entrenched with our current payroll administrator or because we deemed it to be superior
  • Quick on-boarding
  • Efficient use of my time requesting PTO
  • Efficient use of my time working on benefits
A large company with 15k employees acquired the small startup I was working for. Overnight we went from using Zenefits to Workday. The difference in the ease of use between Zenefits and workday was very apparent. Our joke was never to use WorkDay on a rooftop because you would be tempted to throw yourself off of the roof. In some cases, it was impossible even to do simple things in WorkDay because the interface was horrible. Making changes to benefits required multiple steps, and then there was no way to go back. It was also easy to think that you had completed a task when you indeed had not. I would choose Zenefits over Workday.
I did not go to Zenefits for support

Do you think TriNet HR Platform delivers good value for the price?

Not sure

Are you happy with TriNet HR Platform's feature set?

Yes

Did TriNet HR Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TriNet HR Platform go as expected?

I wasn't involved with the implementation phase

Would you buy TriNet HR Platform again?

Yes

Zenefits had an intuitive UI where it was easy to check in on current benefits, make changes to benefits, request and track PTO, and for general HR stuff like emergency contacts. I've always found the PTO request process to be incredibly easy to use. I put in a request, my manager gets a notification and is quick to respond. I can also track how much I have taken. Although we had unlimited PTO, it was still useful to track it.

TriNet HR Platform Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
9
Update personal information
10
View job history
Not Rated
View company policy documentation
10
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated