Our experience using Zimbra Email & Collab - it's so-so
October 14, 2021

Our experience using Zimbra Email & Collab - it's so-so

Mochammad Zachri | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Zimbra Email & Collaboration

We are using Zimbra from Reseller Platform, it's a white label of Zimbra Email Collaboration. It's used for a whole organization to coordinate, collaborate, and broadcast a message to entire / specific department in the group. It solves our problem that have a large team ( >100 people ) but don't want to use G Suite because it's too pricey.
  • Nice UX, its easy to navigate
  • Advanced Sharing Access into a resource
  • Has an integration with 3rd party
  • After Sales Support, hard to reach
  • Mobile isn't as friendly as desktop
  • Sharing Access
  • UX-Friendly on Dekstop
  • Cost Efficiency
  • Easy Setup
  • Zoho Mail and Google Workspace (formerly G Suite)
We chose Zimbra because Zoho Mail is too pricey with less-functionality than Zimbra. Zoho's UI is better, but we need more than just UI, we need many features that Zimbra has. G Suite is the best for team collaboration of course, but because of the price and our needs we decided to not choose G Suite. And we chose Zimbra.

Do you think Zimbra Email & Collaboration delivers good value for the price?

Yes

Are you happy with Zimbra Email & Collaboration's feature set?

Yes

Did Zimbra Email & Collaboration live up to sales and marketing promises?

No

Did implementation of Zimbra Email & Collaboration go as expected?

No

Would you buy Zimbra Email & Collaboration again?

No

Zimbra Email & Collaboration service is well suited when you are in a small to large teams, somewhere around 20 - 100. It covers the purpose of team collaboration, it has many rich features, it supports many integrations with another 3rd party. It's more than just an email provider, but less than something like G Suite.

Zimbra Email & Collaboration Feature Ratings

Chat
7
Notifications
7
Discussions
7
Integrates with Gmail and Google Hangouts
8
Versioning
8
Video files
8
Audio files
8
Document collaboration
9