Security without worry
October 24, 2017

Security without worry

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zix Email Encryption (ZixEncrypt)

It is used across the whole company. We wanted something to securely send email and Attached documents. Because of the industry we are in...healthcare...we can now send health related information and remain HIPAA compliant. Our IT consultants recommended this software. They use it at other locations and are happy with it. We liked that it secures things and scans for things without us having to think about it. We have many users on computers and with employee turnover this takes the worry out of someone forgetting to send something securely.
  • Zix takes away the worry about forgetting to send an email securely
  • Knowing that you are HIPAA compliant and meeting the standards set by CMS
  • It secures the reply email as well because they have to set up themselves to sign in
  • If you want to not send something securely I am not sure how to do this.
  • Some recipients are having difficulty opening the email which makes this very difficult.
  • I have not found a tutorial to watch. Just something on the basics of use would be very helpful.
  • Increased HIPPA compliance by at least 95 percent
  • 100 percent compliance increase for auditing purposes
  • 95 percent peace of mind that staff is now protected.
I send a lot of information to the pharmacy we use. This contains insurance information, names, date of birth, social security numbers and health information. All of which is protected health information. Now I don’t have to worry. It is all taken care of without a thought. On the other hand the County Assistance Office could not open the email if it was sent with the words secure email. I have to send these without this. I don’t know why they are not able to open. Is it on our side or on theirs?

Using Zix Email Encryption (ZixEncrypt)

It is automatic but I don’t know how to not send something securely because some recipients can’t open my email.