Item: Webroot Advanced Email Encryption powered by Zix
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

Zix is being used across our entire organization. It addresses the issue of employees sending customers' private information over email. This product has the ability to automatically stop that from happening.

Pros and Cons

Has the ability to set filters to stop emails from going out with private customer information.
Very easy for the customer to log in to the portal. Easy for customer to reset passwords should they get locked out with the reset button on the front page.
Has great branding of the portal which Zix does in total for you.

Training for the admin for initial setup.
Easier way to find instructions on how to operate with all the portals.
Single portal login for admin.

Return on Investment

Gives auditors piece of mind.

Alternatives Considered

The fact that we could set parameters that could quarantine emails with customer data.

Likelihood to Recommend

This product is something we have been looking into for a long time. It is impossible to totally monitor employees' emailing habits. Zix makes it possible to set the parameters that you need according to your business model, in our case customers account numbers and social security number, and should someone try and send that type of email out Zix will either automatically encrypt those emails or quarantine those emails.

Usability

We use Zix for encryption and spam. There could be a better understand for the employees how the spam works. It is mostly left to the administrator to monitor the spam for the employees.

Zix Email Rating

Overall Satisfaction with Zix Email Encryption (ZixEncrypt)