My Take on Zix
November 17, 2017
My Take on Zix
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zix Email Encryption (ZixEncrypt)
We currently use Zix across the entire organization. We are utilizing it to protect information being sent by and to our organization that may include PHI, PCI and HIPAA related information.
- It analyzes emails that may contain data that should be encrypted and automatically encrypts that data.
- It allows for specific personnel to bypass Zix and send an email that should not need to be encrypted.
- It allows for recipients outside of our organization to respond in an encrypted format to our users.
- Recipients outside of our organization have found that it is cumbersome to have to login to the zix portal to receive it.
- When corresponding with a recipient back and forth, we have received feedback that not all the email recipients have received the email and it is not easy to trace the email.
- Better logging of whether a recipient received and opened that email.
- Easier way to delete a sent zix email/revoke that email.
- The positive has been that we have been able to gain peace of mind knowing that zix encrypts emails automatically and we don't have to worry about a breach.
- Recipients have been positive knowing that the email that we sent them was protected.
- Negative has been that a large amount of recipients just don't bother opening the email and logging into the portal to retrieve that email.
Ease of use, cost, ease of implementation, and overall reputation of Zix in the security industry factored in and allowed me to have no qualms about choosing this product.