One subscription multiple apps.
June 20, 2025

One subscription multiple apps.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho One

I have used multiple apps under Zoho One, which are - Zoho CRM, Campaigns, Marketing Automation, Analytics, Projects, Flow, Mail, Cliq, and more. They take care of complete sales and marketing (GTM) team functions, and also make sure that there is a seamless data connectivity between applications.
Zoho CRM and Zoho Projects are also connected with HubSpot, where our onboarding uses it for project management and sync up with Sales which uses HubSpot.

Pros

  • One interface, multiple business apps
  • Data is seamless as everything is under one roof
  • Pricing is cheaper compared to buying different apps from different vendors

Cons

  • At times the UI gets slow
  • Would be nice if we could have more pricing tiers
  • Navigation between apps can also get better
  • Projects is a lifeline for the onboarding team, as it does the major heavy lifting in onboarding project management
  • Data flow between apps is a must have for contextual information to pass on between teams
  • In terms of ROI, it happens much quicker compared to having multiple apps to do the job, as Zoho One is a lot cheaper than having many tools.
It is pretty intuitive to use, and all apps are accessible from a single screen. No need to juggle between multiple tabs to use different apps, it helps with having a clean browser and also does not take a beating on the CPU memory because of low number of tabs that we would use.
There is nothing quite close to what Zoho offers with Zoho One in terms of breadth and depth of applications integrated together as a single product.
Also, you get to manage a single license and user management on Zoho One, whereas you would need to work with multiple vendors and also simultaneously take care of billing and contract management with all of them. It is much easier with Zoho One.

Do you think Zoho One delivers good value for the price?

Yes

Are you happy with Zoho One's feature set?

Yes

Did Zoho One live up to sales and marketing promises?

Yes

Did implementation of Zoho One go as expected?

Yes

Would you buy Zoho One again?

Yes

Zoho One is well suited in multiple scenarios as there is tight integration between apps and data flows seamlessly between each other. There are also other native integrations available like HubSpot and Salesforce primarily for Zoho CRM which also helps in a way for teams that have multiple teams using different other tools and have a requirement to integrate.

Nothing major in terms of less appropriate scenarios, just that the UI might freeze from time to time and a reload would fix it back usually.

Zoho One Feature Ratings

Not Rated
Accounts payable
Not Rated
Accounts receivable
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
Not Rated
Configurable Accounting
Not Rated
Standardized Processes
Not Rated
Not Rated
Billing Management
Not Rated
Cash and Asset Management
Not Rated
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
Not Rated
8.3
Inventory tracking
8
Automatic reordering
8
Location management
9
9.7
Pricing
10
Order entry
10
Credit card processing
9
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
10.0
Dashboards
10
Standard reports
10
Custom reports
10
10.0
API for custom integration
10
Plug-ins
10
10.0
Role-based user permissions
10
Single sign-on capability
10
Not Rated
Award Lifecycle Management
Not Rated
Project Financial Management ()
Not Rated
9.7
Project Planning and Scheduling
10
Task Insight for Project Managers
10
Project Mobile Functionality
9
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
9.8
Risk Repository
10
Control Management
10
Control Efficiency Assessments
9
Issue Detection
10
Remediation and Certification
10
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

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