My Review On A Great Survey Platform
September 07, 2019

My Review On A Great Survey Platform

Amy Gray | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Survey

Zoho Survey is only being used by my department. The reason for using it is to collect NPS from all of our sellers across Canada. We only use this for sellers that we are unable to contact via the telephone.

Pros

  • My use of Zoho Survey is very limited. I am responsible for making sure we get all of our NPS responses back. I've never had any issues doing so!

Cons

  • I honestly can't think of anything wrong with it (on our end). It does what it needs, and I've never had any issues retrieving surveys received.
  • It's all positive because we use it solely for NPS which, if taken seriously, can definitely assist in making your company successful!
N/A. I don't personally use any other survey program, so I don't have accurate feedback for this section.
Zoho Survey is a very handy platform for Surveys. Its automated service works great for us here! It is definitely only a survey platform.

Zoho Survey Feature Ratings

10.0
Survey templates
10
Themes
10
Custom logo/branding
10
10.0
Changes to live survey
10
Question design help
10
Multiple question types
10
10.0
Survey logic flexibility
10
10.0
Response tracking
10
Data export
10
Standard reports
10
Custom reports
10
Analytics
10
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
10.0
Vendor-offered crowdsourcing
10
Respondent restrictions
10
10.0
Access controls
10
Compliance
10

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