My Review On A Great Survey Platform
Amy Gray | TrustRadius Reviewer
September 07, 2019

My Review On A Great Survey Platform

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Zoho Survey

Zoho Survey is only being used by my department. The reason for using it is to collect NPS from all of our sellers across Canada. We only use this for sellers that we are unable to contact via the telephone.
  • My use of Zoho Survey is very limited. I am responsible for making sure we get all of our NPS responses back. I've never had any issues doing so!
  • I honestly can't think of anything wrong with it (on our end). It does what it needs, and I've never had any issues retrieving surveys received.
  • It's all positive because we use it solely for NPS which, if taken seriously, can definitely assist in making your company successful!
N/A. I don't personally use any other survey program, so I don't have accurate feedback for this section.
  • Customer Surveys
Zoho Survey is a very handy platform for Surveys. Its automated service works great for us here! It is definitely only a survey platform.

Zoho Survey Feature Ratings

Survey templates
10
Themes
10
Custom logo/branding
10
Changes to live survey
10
Question design help
10
Multiple question types
10
Survey logic flexibility
10
Response tracking
10
Data export
10
Standard reports
10
Custom reports
10
Analytics
10
Vendor-offered crowdsourcing
10
Respondent restrictions
10
Access controls
10
Compliance
10