Love it!
July 31, 2019

Love it!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Zoom

Our department is using Zoom. We also have other departments that use it but I can only speak to ours. We have been hosting webinars to try and educate our customers about our product and it's been very successful so far. We also use it to host video meetings internally because we have a lot of salespeople in the field we need to stay connected to.
  • Easy to set up and use. The entire software is intuitive to use.
  • Zoom support/chat feature has answered many questions for me. they are super helpful.
  • Zoom webinars allow for anonymous participation - so no one can tell if there are 2 or 200 people in your webinar.
  • Allow email invitations to go out right from the software.
  • More customization offers available in the reminder emails.
  • Allowed us to communicate to our customers directly in a more formal way.
  • Allows people who never met to see each other at meetings.
I selected Zoom because of how easy to use it is and I liked being able to pay for a year so I don't have to worry about the expense of the product each month.
Zoom is perfect for team meetings, or for meetings with a customer. The ability to turn the video on/off makes it flexible for all scenarios.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions