TrustRadius
Zoom, a reason to not miss court.
https://www.trustradius.com/web-conferencingZoomUnspecified8.8913101
Michael Mills profile photo
July 31, 2019

Zoom, a reason to not miss court.

Score 10 out of 101
Vetted Review
Verified User
Review Source

Software Version
Business

Overall Satisfaction with Zoom

We use zoom in a mixed technology setting (Polycom, laptops, cell phones). We use it across our entire organization. It allows us to efficiently connect our proceedings with other parts of our govt to cut down on time spent and costs of transport.
  • The quality has been extraordinary. We used a competing solution before but it never quite met our expectations.
  • The reliability of Zoom has been excellent. We have never experienced any downtown from the service.
  • The user interface is simple making it easy for even our less experienced users to catch on and not feel intimidated.
  • The recent security issue with mac should have been handled before it was released to the public.
  • Reduced cost of transporting prisoners.
  • Able to safely and efficiently conduct hearings.
  • Permit families to adopt without having to have them travel from another state.
We needed a solution that would work seamlessly with our polycom platform.
We host different hearings and sometimes we have multiple parties on at the same time. The waiting room functionality has certainly made it easy to organize and keep track of who is in a call. Also being able to do test calls with the parties involved without having to create a separate invite has simplified things for us.

Zoom Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
Not Rated
Desktop sharing
10
Whiteboards
10
Calendar integration
10
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
Not Rated
Live chat
10
Audience polling
Not Rated
Q&A
Not Rated
User authentication
10
Participant roles & permissions
10
Confidential attendee list
Not Rated