Zoom is a great web conferencing solution. Easy, reliable, and excellent audio/video quality.
Richard Davies | TrustRadius Reviewer
September 17, 2019

Zoom is a great web conferencing solution. Easy, reliable, and excellent audio/video quality.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

Business

Overall Satisfaction with Zoom

My team at work telecommutes about 40% of the time, with some of us in the office and others working from home on any given day. We use Zoom as a web conferencing and teleconferencing tool for our daily standup meetings and for ad-hoc collaboration. It enables us to communicate and collaborate with each other regardless of where we're physically located.
  • It's reliable and provides good quality audio and video conferencing. We've had issues with other web conferencing solutions, but not with Zoom.
  • It's easy to use. Creating a meeting, joining a meeting, and using the tool are all intuitive and don't require training.
  • I don't have any complaints with it so far and can't think of anything I would like to change.
  • We've been able to effectively collaborate despite working in different physical locations.
  • We've had increased productivity after switching from another tool that often had reliability issues and frequent audio/video quality issues.
Skype for Business had reliability issues and we often experienced poor quality audio and/or video. For a while, we tried using it with a large number of participants (50+) and encountered some bandwidth/quality issues. We haven't had any of these issues with Zoom.
Zoom is a great tool for remote team collaboration, screen sharing, and web conferencing. They have a generous free pricing tier that's great for small teams and casual use.

Zoom Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
10
Desktop sharing
10
Whiteboards
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated