BEST OF THE BEST
October 17, 2019

BEST OF THE BEST

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

I started using Zoom 4 years ago when I decided to start holding video meetings with my virtual team, and the tool we had been using, Gotomeeting, only had support for a limited number of participants. From day one Zoom has worked flawlessly. I continue to need to use other tools to meet with customers, and I am often disappointed because of their complexity and the challenges for reliability. I really can't say enough good things about Zoom. It works, it's easy, and it's affordable.
  • Good audio.
  • Good video.
  • No dropped calls.
  • We would like the ability to choose the layout as a viewer.
  • It's provided the ability to meet with my teams face to face with no tech barriers.
Zoom is great for meetings with smaller groups and between conference rooms. It's not a great tool for large scale meetings, but integrates well with other products. We are better designed for those large formats.

Zoom Feature Ratings

Not Rated
High quality audio
10
High quality video
10
Calendar integration
7
Meeting initiation
7
Record meetings / events
2
Desktop sharing
7
Live chat
5
User authentication
Not Rated
Participant roles & permissions
Not Rated