Good but clunky and challenging to integrate. Not a turn-key solution.
October 18, 2019
Good but clunky and challenging to integrate. Not a turn-key solution.
Score 6 out of 10
Vetted Review
Verified User
Software Version
Business
Modules Used
- Zoom Meetings & Chat
Overall Satisfaction with Zoom
Across the whole organization for larger meetings. We have a need for connecting when in different locations as well as currently our space does not have large enough conference rooms for our larger meetings so we tend to use Zoom to address that issue. We also use it as a means of giving presentations.
- Accommodates many attendees.
- It can be used anywhere.
- It has some easy usability.
- Poor video quality (compared to competitors on the same machines on the same networks with the same number of attendees).
- Complicated, with many steps for simple use.
- Why have a passcode to exit?
- Helped us solve a number limit of attendees compared to other competitor tools (positive).
- Too many redundant login methods and passcodes...etc... I'm logging into to chat, I'm not logging in to my company's bank accounts (negative).
- Low video quality (negative).
Zoom allows us to have more users connected. But, Google Hangouts has better, more consistent high def video quality. It also is much simpler to use and Zoom is drastically limited it seems by not having better integrations, smoother logins processes, and more visible features. So if you allow Oauth and SSO, then you should make that more visible and clear to users, when your tool recognizes that the login process is a hassle.