Zoom Makes Connecting to Teammates and Customers Easy
July 07, 2023
Zoom Makes Connecting to Teammates and Customers Easy
Score 9 out of 10
Vetted Review
Verified User
Software Version
Business
Modules Used
- Zoom Meetings & Chat
- Zoom Phone
Overall Satisfaction with Zoom
We currently use Zoom for customer calls, meeting with customers, and meeting internally. We also use it to record training videos and staff meetings for internal purposes.
- It allows us to connect with each other and customers easily and quickly by simply sending a link.
- It is user-friendly.
- It has a lot of options when holding a meeting (breakout rooms, screen sharing, recording, etc.).
- It would be nice if the 40 minute time limit weren't an issue.
- The customer service hasn't always been great.
- Reliable meeting/calling functions
- Easy to use
- Has the functionality we need
- It makes it easy to connect
Zoom seems very user-friendly and reliable. The call routing has worked well for us, and we use it often for meetings.
Do you think Zoom delivers good value for the price?
Yes
Are you happy with Zoom's feature set?
Yes
Did Zoom live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Zoom go as expected?
I wasn't involved with the implementation phase
Would you buy Zoom again?
Yes