Seamless Connectivity For Video and Audio Sessions
September 22, 2021

Seamless Connectivity For Video and Audio Sessions

Ghazal Zafar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

Personal

Modules Used

  • Zoom Meetings & Chat
  • Zoom Video Webinar

Overall Satisfaction with Zoom

I'm a psychotherapist and I use it to consult [with] my clients. Since Covid started, I needed a way to interact with my clients and I'm lucky to have found Zoom. I can easily set appointments and exchange information through Zoom's seamless video sessions.
  • Better video quality.
  • Virtual background.
  • I can arrange a collective session with more [than] 5 people. By the way, I use it for counseling and group therapy sessions.
  • So many controls, sometimes I get confused.
  • Screen-share is an important option for me as it helps me share different tables and plans with my clients.
  • Real-time chat is also great as it gives me the opportunity to exchange information with meeting attendees.
  • Virtual background allows me to start a session with desired backdrops for a better presentation.
  • It has surely played a vital role in keeping my client list growing. In my profession, people feel more comfortable [staying] behind a screen and [sharing] their secrets. So I'm certain that Zoom has made it possible for me to run my job as a psychotherapist.

Do you think Zoom delivers good value for the price?

Yes

Are you happy with Zoom's feature set?

Yes

Did Zoom live up to sales and marketing promises?

Yes

Did implementation of Zoom go as expected?

Yes

Would you buy Zoom again?

Yes

In my line of work, I mean therapy, it is very helpful. People are more comfortable opening up and share things that they would not normally touch upon. I have seen a great improvement in my work since I have started using Zoom for therapy sessions.

Zoom Feature Ratings

High quality audio
8
High quality video
9
Low bandwidth requirements
6
Mobile support
9
Desktop sharing
10
Whiteboards
8
Calendar integration
8
Meeting initiation
8
Integrates with social media
8
Record meetings / events
8
Slideshows
8
Live chat
10
Audience polling
8
Q&A
8
User authentication
8
Participant roles & permissions
7
Confidential attendee list
7