IMO, audio and video collaboration at it's best.
June 04, 2024

IMO, audio and video collaboration at it's best.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Video Webinar
  • Zoom Rooms
  • Zoom Scheduler
  • Zoom AI Companion

Overall Satisfaction with Zoom Workplace

Zoom Workplace is our main company video collaboration tool over other tools available in our organization. It allows for our employees to effectively colloborate and share screens with the hybrid environment as it is easy to use and audio and video quality is great. We also use this as a remote support tool for Helpdesk.

Pros

  • Screenshare
  • Audio/Video quality
  • Remote control

Cons

  • Feature location settings changed after update
  • Support team response to problems
  • New feature releases are communicated properly
  • improved collaboration - able to see remote employees
  • screen share / remote support
  • Google Hangouts (Classic)
Better audio and video handling. Ease of use. We have Google as part of our Technology solutions but still purchased Zoom Workplace.

Do you think Zoom Rooms delivers good value for the price?

Yes

Are you happy with Zoom Rooms's feature set?

Yes

Did Zoom Rooms live up to sales and marketing promises?

Yes

Did implementation of Zoom Rooms go as expected?

Yes

Would you buy Zoom Rooms again?

Yes

We use Zoom Rooms and Zoom Workplace and they are perfect for what we need for a hybrid workforce. Audio and video quality is also always great. I have used and managed many different solutions and Zoom Workplace is at the top.

Zoom Rooms Feature Ratings

High quality audio
9
High quality video
9
Desktop sharing
8
Calendar integration
9
Meeting initiation
9
Record meetings / events
9
Live chat
Not Rated
User authentication
8
Participant roles & permissions
8

Comments

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