Still The Industry Standard
June 03, 2024

Still The Industry Standard

George Dial | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Rooms
  • Zoom Meetings & Chat
  • Zoom Whiteboard
  • Zoom Clips
  • Zoom AI Companion
  • None

Overall Satisfaction with Zoom Workplace

We use Zoom Workplace for all of our web conferences, Hybrid and Zoom Room integration. All employees and locations have access. We do not use the IM capabilities but have recently started using the AI Meeting Summary and Companion. Employees use the Windows app, Mobile app and Zoom Rooms on a daily basis.

Pros

  • Hybrid meetings with Zoom Room integration
  • Recordings are excellent
  • Ease of use is strong

Cons

  • Sharing audio from one participant while another shares video is not functional
  • Saved us during Covid
  • All employees now use a cameras which supports our culture
  • Zoom Rooms via the Neat bar is a game changer
Zoom Workplace is more refined, better audio and video quality and more features. We chose Zoom Workplace because more of our partners and clients felt comfortable with Zoom Workplace.

Do you think Zoom Rooms delivers good value for the price?

Yes

Are you happy with Zoom Rooms's feature set?

Yes

Did Zoom Rooms live up to sales and marketing promises?

Yes

Did implementation of Zoom Rooms go as expected?

Yes

Would you buy Zoom Rooms again?

Yes

It is still the ad-box standard in the industry. It is more expensive than other options (MS Teams) but is with it.

Zoom Rooms Feature Ratings

High quality audio
Not Rated
High quality video
Not Rated
Desktop sharing
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Record meetings / events
Not Rated
Live chat
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated

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