Zoom for company usage
January 01, 2025
Zoom for company usage
Score 8 out of 10
Vetted Review
Verified User
Software Version
Business
Modules Used
- Zoom Phone
Overall Satisfaction with Zoom Workplace
We are a remote company, we use zoom both for internal calls between staff members and calling clients and customers. We utilize the call queue features to set up hotlines for dispatching and daily communication and problem solving across the country. We also use Zoom reports for performance tracking with employees.
Pros
- Ability to set up call queues that making hotline style calling easy
- Ability to subscribe to daily and weekly reports
- Ability to have a company phone without using personal phones at all
Cons
- Easier and more personalized reports
- More user friendly functions
- Easier breakdown of time zones
- Ability to set up hotlines
- Easy person to person communication remotely
- Easy reporting for accountability
We prefer textline for hotline texting and zoom for phone calls
Do you think Zoom Workplace delivers good value for the price?
Yes
Are you happy with Zoom Workplace's feature set?
Yes
Did Zoom Workplace live up to sales and marketing promises?
Yes
Did implementation of Zoom Workplace go as expected?
Yes
Would you buy Zoom Workplace again?
Yes
Comments
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