Zoom is Accessible
July 21, 2025

Zoom is Accessible

Angela Stuart | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Phone
  • Zoom Whiteboard
  • Zoom Team Chat
  • Zoom Docs
  • Zoom Scheduler
  • Zoom Mail & Calendar
  • Zoom AI Companion

Overall Satisfaction with Zoom Events & Webinars

Zoom Events & Webinars is our first choice for meetings. We use it for internal, external and international communication purposes. In all situations it is accessible and the connections are strong and clear. Recently we used it to interview someone who needed captions and it was easy to use for both parties. It never lets us down!

Pros

  • Audio options are well designed and easy to adjust when doing screen shares on the fly.
  • Video has the BEST view of me I have ever seen on an online virtual meeting space. It adjusts for lighting, removes all the flyaway hair and I appreciate that greatly!
  • Zoom Workplace helps me move from a chat to a meeting easily and in the time I need to get there for the priority event at hand.

Cons

  • Saving messages and searching them to find information after the meeting has happened is no easily done. It seems messages go to encrypted after a time and are not readily available
  • internal recording maintenance post meeting should be selective so I am able to select the important items to keep and the others can fall away.
  • Whiteboards seem to confuse users, not all see them with the meeting leader's screen.
  • collaboration results in customer satisfaction since we can address them more quickly and completely in a shorter time.
  • Spreading information across teams is a quick and simple process with Zoom.
  • It is great as an employee motivational tool. I can message them with positive inspiration or recognition at the moment it happens and it is always received.
Zoom is my go to as it is reliable and user friendly. Other programs have streaming limitations or connectivity concerns that we never experience with Zoom.

Do you think Zoom Events & Webinars delivers good value for the price?

Not sure

Are you happy with Zoom Events & Webinars's feature set?

Yes

Did Zoom Events & Webinars live up to sales and marketing promises?

Yes

Did implementation of Zoom Events & Webinars go as expected?

Yes

Would you buy Zoom Events & Webinars again?

Yes

Zoom Events & Webinars is good for every conversation, be it face or voice, the platform is designed with the user in mind and keeps it simple while offering a great experience. Seeing who is available and selecting the people I communicate regularly with is beneficial for quick finding of contacts. Adjusting or pinning favorites would be helpful.

Comments

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