Zoom Workplace for Higher Education
July 22, 2025

Zoom Workplace for Higher Education

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms
  • Zoom Video Webinar
  • Zoom Scheduler

Overall Satisfaction with Zoom Workplace

We use Zoom Workplace for the majority of our higher education online meetings. We can do internal meetings, vendor meetings, academic advising, webinars, and classes via Zoom Rooms. It is easy to incorporate into Google Workspace to schedule or join meetings. I like that there is a waiting room option where the host can admit attendees for extra security.

During COVID we were even able to use it to do remote helpdesk support!

Pros

  • share screen
  • waiting room
  • Zoom Rooms
  • remote control permissions
  • integration with Google Workspace

Cons

  • the virtual backgrounds can make user look odd
  • I do not like the new caption feature being on by default
  • easier to schedule meetings
  • online classes
  • less in person interaction (both positive and negative!)
My understanding is that we would need to upgrade this feature in Google Workspace, so there was not a significant cost savings. We felt that the meeting recordings and webinar as well as Zoom Room features in Zoom Workspace made it the better choice for us.

Do you think Zoom Rooms delivers good value for the price?

Yes

Are you happy with Zoom Rooms's feature set?

Yes

Did Zoom Rooms live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Rooms go as expected?

Yes

Would you buy Zoom Rooms again?

Yes

Zoom Workplace is well suited for higher education use. All full-time employees have an account. Students needing to host meetings does not work as well since they only have the basic Zoom account. Zoom Workplace has become the standard for online meetings here and almost everyone is comfortable joining meetings. Scheduling meetings becomes easier the more you use that feature.

Zoom Rooms Feature Ratings

Performance & Compatibility of Online Events Software ()
Not Rated
7.0
Desktop sharing
7
8.0
Calendar integration
8
Meeting initiation
8
Record meetings / events
8
8.0
Live chat
8
7.5
User authentication
8
Participant roles & permissions
7
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Comments

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