Zoom Workplace Experience
October 22, 2025

Zoom Workplace Experience

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Phone
  • Zoom Clips

Overall Satisfaction with Zoom Workplace

We at Round Hill Country Club use their VoIP system as it has been a complete replacement of our digital system. It runs flawlessly and seamlessly where we have constantly recommended it to other country clubs. The package we pay for is very affordable and extremely easy to implement for admins and end users.

Pros

  • Admin level user management
  • VOIP Configuration
  • Cross-platform Logins
  • Quick Support Team

Cons

  • Ability to automatically record meetings at an admin level
  • Ease of use
  • Stress free
  • Peace of Mind

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

Hospitality, accounting, schools, and other businesses would greatly utilize Zoom Workplace for all of their services.

Zoom Workplace Feature Ratings

10.0
Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
Directory of employee names
10
9.1
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Business SMS/External Messaging
5
Voicemail Transcription
9
10.0
Mobile app for iOS
10
Mobile app for Android
10
7.0
High quality audio
7
High quality video
7
9.7
Calendar integration
9
Meeting initiation
10
Record meetings / events
10
10.0
Desktop sharing
10
10.0
Live chat
10
10.0
User authentication
10
Participant roles & permissions
10
Unified Communications Platform and Collaboration ()
Not Rated

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