Zscaler Internet Access Review
June 05, 2025

Zscaler Internet Access Review

Shahzaib Shah | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Transformation

Overall Satisfaction with Zscaler Internet Access

We use it for URL filtering, creating policies around risky web sites and policies around media entertainment sites so that we can limit the sites that users can visit and/or limit the actions that users can take on specific sites such as YouTube with an upload action limitation. We also use it to view and analyze user behavior to direct future policy decisions.

Pros

  • URL filtering
  • Internet access policies
  • User action limitations

Cons

  • User Interface could be a little better
  • The activate button when making changes could be better, activate seems somewhat like a misnomer especially to newer admins/engineers to the product, a more accurate word would be publish.
  • Blocked action message for the user could be more user friendly
  • Has allowed us to remove other products that were suboptimal
  • Saved us money overall by stacking it with other Zscaler products
  • Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
Users don't have to do much for the company to benefit from this product, admin portal is very good, could be slightly better

Do you think Zscaler Internet Access delivers good value for the price?

Yes

Are you happy with Zscaler Internet Access's feature set?

Yes

Did Zscaler Internet Access live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zscaler Internet Access go as expected?

Yes

Would you buy Zscaler Internet Access again?

Yes

Not suited by itself for data loss prevention, needs to be used with a diverse Zscaler product stack in order to be utilized in a more complete way. It is well suited for providing intelligent analytics, telemetry on user behavior, enforcing internet policies, dashboards for metrics, and easy integration with IDPs.

Zscaler Internet Access Feature Ratings

9.7
Continuous Verification
10
Secure Web Gateways
9
Network Flow Control
9
Network Traffic Analysis
10
Segmentation Leveraging
10
Admin Access Control
10
Network Data Encryption
10
9.4
Network Analytics
10
Threat Recognition
10
Vulnerability Classification
9
Automated Alerts and Reporting
9
Threat Analysis
9
Threat Intelligence Reporting
9
Automated Threat Identification
10
Identity Management ()
Not Rated
Endpoint Security ()
Not Rated

Comments

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