Overall Satisfaction with Zuora Insights
Zuora Insights helps our client managers assess each client and prospect's usage of our product, as well as get a better picture of specific demographics of users. From time to time, we also use it to understand which actions get the most attention from users, and how new features are picked up.
- Quick setup, super easy to use.
- Gives great insight at a very granular level (user feeds), but is also very good at the big picture (account groups).
- Visual cues give you instantaneous snapshots of account and user health.
- Ultra-responsive customer success team helping you make the most of the product.
- Combines product data and CRM data, which is awesome, but only as awesome as your CRM data is!