Rui Ferraz
Rui Ferraz
Member for 9 years
23 ratings & reviews completed
Average rating:
Reputation: 337
| Title | Lead Product manager UC and intelligent comms |
|---|---|
| Job Type | Director |
| Department | Product Management |
| Company | Portugal Telecom |
| Industry | Telecommunications |
| Size | 10,001+ employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Huawei eSpace Unified Communication (eSpace UC) | 1 year | Competent |
Huawei eSpace Contact Center (eSpace CC) | 1 year | Competent |
Cisco Business Edition 7000 (discontinued) | 5 years | Competent |
Cisco Unified Contact Center | 4 years | Competent |
Cisco Unified Communications Manager (Call Manager) | 5 years | Competent |
Avaya Infinity™ | 4 years | |
Skype for Business / Lync (discontinued) | ||
Joomla! | ||
Genesys Multicloud CX (discontinued) | ||
Talkdesk | ||
Skype (discontinued) | ||
MiContact Center | ||
Alcatel-Lucent Call Center Office (discontinued) | 3 years | |
Collab OneContact CC | 3 years | |
WordPress | ||
Google Voice | ||
Cisco Business Edition 6000 (discontinued) | ||
Google Hangouts (Classic) | ||
Cisco Jabber | 1 year | |
Desk.com (discontinued) | ||
Cisco Hosted Unified Communications Services | 4 years | |
Collab OneContact WFO | 2 years | |
Alcatel-Lucent OmniSwitch | 4 years | |
Zoom Phone | 4 years | |
Webex Calling | 5 years | |
Microsoft Teams | 4 years | |
AudioCodes Meeting Insights | 5 years | |
CoPilot | 5 years |
Badges
Interested
Pundit- Call Center
Trailblazer- Collab OneContact
Pundit- Collaboration
Pundit- Telephony & VoIP
Trailblazer- Cisco Hosted Unified Communications Services
Pundit- Data Center Networking
Pundit- Unified Communications as a Service (UCaaS)
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Cisco Unified Communications Manager (Call Manager) | Oct 17, 2016 | Read Review | |
| Cisco Hosted Unified Communications Services | Sep 15, 2016 | Read Review | |
| Genesys Multicloud CX (discontinued) | Sep 5, 2016 | Read Review | |
| Collab OneContact CC | Apr 13, 2016 | Read Review | |
| Cisco Unified Contact Center | Mar 22, 2016 | Read Review | |
| Collab OneWorkForce | May 2, 2016 | ||
| WordPress | Apr 5, 2016 | ||
| Google Voice | Apr 5, 2016 | ||
| Desk.com | Apr 5, 2016 | ||
| Google Hangouts | Apr 5, 2016 | ||
| Cisco Business Edition 6000 (BE6000) | Apr 5, 2016 | ||
| Cisco Business Edition 7000 | Apr 5, 2016 | ||
| MiContact Center | Mar 16, 2016 | ||
| Skype | Mar 16, 2016 | ||
| Joomla! | Mar 16, 2016 | ||
| Talkdesk | Mar 16, 2016 |