Rui Ferraz

Rui Ferraz
Member for 6 years
20 ratings & reviews completed
Average rating:  
Reputation: 257
TitleWE UC&C solution manager
Job TypeConsultant
DepartmentProduct Management
CompanyHuawei Technologies
IndustryTelecommunications
Size10,001+ employees

Expertise

ProductExperienceLevel of Expertise
Huawei eSpace Unified Communication (eSpace UC)
1 year
Competent
Huawei eSpace Contact Center (eSpace CC)
1 year
Competent
Cisco Business Edition 7000
5 years
Competent
Cisco Unified Contact Center
4 years
Competent
Cisco Unified Communications Manager (Call Manager)
5 years
Competent
Avaya OneCloud CCaaS
4 years
Skype for Business, now part of Microsoft Teams
Joomla!
Genesys Multicloud CX
Talkdesk
Skype
MiContact Center
Alcatel-Lucent Call Center Office (discontinued)
3 years
Collab OneContact CC
3 years
WordPress
Google Voice
Cisco Business Edition 6000 (BE6000)
Google Hangouts (Classic)
Cisco Jabber
1 year
Desk.com
Cisco Hosted Unified Communications Services
4 years
Collab OneContact WFO
2 years
Alcatel-Lucent OmniSwitch
4 years

Badges

Interested
Pundit- Call Center
Trailblazer- Collab OneContact
Pundit- Collaboration
Pundit- Telephony & VoIP
Trailblazer- Cisco Hosted Unified Communications Services