Rui Ferraz
Rui Ferraz
Member for 6 years
20 ratings & reviews completed
Average rating:
Reputation: 257
| Title | WE UC&C solution manager |
|---|---|
| Job Type | Consultant |
| Department | Product Management |
| Company | Huawei Technologies |
| Industry | Telecommunications |
| Size | 10,001+ employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Huawei eSpace Unified Communication (eSpace UC) | 1 year | Competent |
Huawei eSpace Contact Center (eSpace CC) | 1 year | Competent |
Cisco Business Edition 7000 | 5 years | Competent |
Cisco Unified Contact Center | 4 years | Competent |
Cisco Unified Communications Manager (Call Manager) | 5 years | Competent |
Avaya OneCloud CCaaS | 4 years | |
Skype for Business, now part of Microsoft Teams | ||
Joomla! | ||
Genesys Multicloud CX | ||
Talkdesk | ||
Skype | ||
MiContact Center | ||
Alcatel-Lucent Call Center Office (discontinued) | 3 years | |
Collab OneContact CC | 3 years | |
WordPress | ||
Google Voice | ||
Cisco Business Edition 6000 (BE6000) | ||
Google Hangouts (Classic) | ||
Cisco Jabber | 1 year | |
Desk.com | ||
Cisco Hosted Unified Communications Services | 4 years | |
Collab OneContact WFO | 2 years | |
Alcatel-Lucent OmniSwitch | 4 years |
Badges
Interested
Pundit- Call Center
Trailblazer- Collab OneContact
Pundit- Collaboration
Pundit- Telephony & VoIP
Trailblazer- Cisco Hosted Unified Communications Services
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Cisco Unified Communications Manager (Call Manager) | Oct 17, 2016 | Read Review | |
| Cisco Hosted Unified Communications Services | Sep 15, 2016 | Read Review | |
| Genesys Multicloud CX | Sep 5, 2016 | Read Review | |
| Collab OneContact CC | Apr 13, 2016 | Read Review | |
| Cisco Unified Contact Center | Mar 22, 2016 | Read Review | |
| Alcatel-Lucent OmniSwitch | Sep 2, 2016 | ||
| Collab OneWorkForce | May 2, 2016 | ||
| WordPress | Apr 5, 2016 | ||
| Google Voice | Apr 5, 2016 | ||
| Desk.com | Apr 5, 2016 | ||
| Google Hangouts | Apr 5, 2016 | ||
| Cisco Business Edition 6000 (BE6000) | Apr 5, 2016 | ||
| Cisco Business Edition 7000 | Apr 5, 2016 | ||
| Avaya OneCloud CCaaS | Sep 2, 2016 | ||
| MiContact Center | Mar 16, 2016 | ||
| Skype | Mar 16, 2016 | ||
| Joomla! | Mar 16, 2016 | ||
| Talkdesk | Mar 16, 2016 |