Rui Ferraz

Rui Ferraz
Member for 9 years
23 ratings & reviews completed
Average rating:  
Reputation: 337
TitleLead Product manager UC and intelligent comms
Job TypeDirector
DepartmentProduct Management
CompanyPortugal Telecom
IndustryTelecommunications
Size10,001+ employees

Expertise

ProductExperienceLevel of Expertise
Huawei eSpace Unified Communication (eSpace UC)
1 year
Competent
Huawei eSpace Contact Center (eSpace CC)
1 year
Competent
Cisco Business Edition 7000 (discontinued)
5 years
Competent
Cisco Unified Contact Center
4 years
Competent
Cisco Unified Communications Manager (Call Manager)
5 years
Competent
Avaya Infinity™
4 years
Skype for Business / Lync (discontinued)
Joomla!
Genesys Multicloud CX (discontinued)
Talkdesk
Skype (discontinued)
MiContact Center
Alcatel-Lucent Call Center Office (discontinued)
3 years
Collab OneContact CC
3 years
WordPress
Google Voice
Cisco Business Edition 6000 (discontinued)
Google Hangouts (Classic)
Cisco Jabber
1 year
Desk.com (discontinued)
Cisco Hosted Unified Communications Services
4 years
Collab OneContact WFO
2 years
Alcatel-Lucent OmniSwitch
4 years
Zoom Phone
4 years
Webex Calling
5 years
Microsoft Teams
4 years
AudioCodes Meeting Insights
5 years
CoPilot
5 years

Badges

Interested
Pundit- Call Center
Trailblazer- Collab OneContact
Pundit- Collaboration
Pundit- Telephony & VoIP
Trailblazer- Cisco Hosted Unified Communications Services
Pundit- Data Center Networking
Pundit- Unified Communications as a Service (UCaaS)