Hammad Bin Idrees

Hammad Bin Idrees
Member for 4 years
54 ratings & reviews completed
Average rating:  
Reputation: 657
TitleSenior Associate Product Manager
Job TypeManager
DepartmentCustomer Service
CompanyePlanet Communication
IndustryInformation Technology & Services
Size501-1000 employees

Expertise

ProductExperienceLevel of Expertise
Zendesk Support Suite
3 years
Proficient
Oracle Siebel CRM
7 years
Expert
LiveAgent
5 years
Proficient
sticky.io (formerly LimeLight CRM)
2 years
Advanced
Riskonnect
2 years
Competent
WP Engine
2 years
Expert
Magento Commerce, part of Adobe Commerce Cloud
3 years
Expert
MATLAB
2 years
Expert
Booz Allen Hamilton Cyber
2 years
Expert
Connectria Managed Cloud
2 years
Expert
Amazon Web Services
3 years
Expert
Bluehost
2 years
Advanced
Kinsta
2 years
Advanced
SiteGround
2 years
Advanced
Namecheap
2 years
Advanced
Google Cloud AI
2 years
Advanced
Hesk
2 years
Expert
Oracle Financials Cloud, on ERP Cloud
1 year
Oracle Warehouse Management Cloud
1 year
Google Analytics
2 years
Adobe PhotoShop
HipChat (discontinued)
MS SharePoint / SQL
SurveyMonkey
Avaya IX Contact Center, now on OneCloud CCaaS
6 years
Oracle Siebel Enterprise Marketing Suite (discontinued)
Slack
inFlow Inventory
1 year
Zendesk Chat (formerly Zopim)
AWS Cloud9
ASG CloudFactory
Google Analytics 360 (formerly Google Analytics Premium)
Google Drive
HappyFox Chat
1 year
Adobe Illustrator CC
Desk.com
Microsoft Visio
HappyFox Help Desk
1 year
LiveChat
1 year
ManageWP
Jira Service Management (Jira Service Desk)
1 year
Zoho Desk
1 year
Jira Software
1 year
Trello
1 year
Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
1 year
Zoho CRM
1 year
Zoho Cliq
1 year
Dropbox
Salesforce Marketing Cloud Email Studio
Dropbox Business
Innovation Cloud
1 year
Oracle Financials, on ERP Cloud
1 year
Google Forms
1 year
Freshdesk
1 year
HubSpot Marketing Hub
Help Scout
1 year
SolarWinds Service Desk (SSD)
1 year
Oracle Cloud ERP
1 year
Novice
TeamSupport
1 year
Intercom
1 year
Oracle CRM On Demand
2 years
Pega Platform
Oracle PLM Cloud
1 year
GoDaddy
1 year
HostGator
1 year
Cisco Unified Communications Manager (Call Manager)
6 years
Avaya OneCloud CCaaS
6 years
Novice
Aomei Backupper Standard
1 year
Aurea CRM
1 year
BPA CRM
1 year
Adobe Campaign

Badges

Trailblazer- Oracle Warehouse Management Cloud
Trailblazer- Oracle Financials Cloud
Trailblazer- HappyFox Chat
Pundit- Live Chat
Pundit- Help Desk
Trailblazer- LimeLight
Trailblazer- Oracle PLM Cloud
Trailblazer- inFlow Inventory
Pundit- Website Hosting
Pundit- Managed Hosting
Pundit- Customer Relationship Management (CRM)

Ratings and Reviews

ProductRatingRating DateReview Link
Avaya OneCloud CCaaS
Feb 21, 2019Read Review
Oracle CRM On Demand
Jan 18, 2019Read Review
Help Scout
Dec 10, 2018Read Review
HappyFox Help Desk
Nov 6, 2018Read Review
LiveAgent
Apr 16, 2019Read Review
Adobe Campaign
Dec 26, 2020
Cisco Unified Communications Manager (Call Manager)
Feb 21, 2019
Pega Platform
Jan 16, 2019
Intercom
Oct 26, 2018
HubSpot
Aug 31, 2018
Dropbox Business
Aug 8, 2018
Salesforce Marketing Cloud Email Studio
Aug 8, 2018
Dropbox
Aug 8, 2018
Zoho CRM
Aug 3, 2018
ManageWP
Aug 2, 2018
Google Drive
Jul 26, 2018
Adobe Illustrator CC
Jul 26, 2018
Microsoft Visio
Jul 26, 2018
Google Analytics Premium
Jul 26, 2018
ASG CloudFactory
Jan 11, 2019
AWS Cloud9
Jun 18, 2018
Zopim by Zendesk
May 15, 2018
SurveyMonkey
Apr 26, 2018
Adobe Photoshop
Apr 26, 2018
HipChat
Apr 26, 2018
Oracle Siebel Enterprise Marketing Suite
Apr 26, 2018
Slack
Jul 24, 2018
MS SharePoint / SQL
Apr 26, 2018
Google Analytics
Apr 24, 2018