Hammad Bin Idrees
Hammad Bin Idrees
Member for 7 years
52 ratings & reviews completed
Average rating:
Reputation: 657
| Title | Senior Associate Product Manager |
|---|---|
| Job Type | Manager |
| Department | Customer Service |
| Company | ePlanet Communication |
| Industry | Information Technology & Services |
| Size | 501-1000 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Zendesk Suite | 3 years | Proficient |
Oracle Siebel CRM | 7 years | Expert |
LiveAgent | 5 years | Proficient |
sticky.io | 2 years | Advanced |
Riskonnect IRM | 2 years | Competent |
WP Engine | 2 years | Expert |
Adobe Commerce (Magento Commerce) | 3 years | Expert |
MATLAB | 2 years | Expert |
Booz Allen Hamilton Cyber | 2 years | Expert |
Connectria Managed Cloud | 2 years | Expert |
Amazon Web Services | 3 years | Expert |
Bluehost | 2 years | Advanced |
Kinsta | 2 years | Advanced |
SiteGround | 2 years | Advanced |
Namecheap | 2 years | Advanced |
Google Cloud AI | 2 years | Advanced |
Hesk | 2 years | Expert |
Oracle Financials Cloud, on ERP Cloud | 1 year | |
Oracle Warehouse Management Cloud | 1 year | |
Google Analytics | 2 years | |
Adobe PhotoShop | ||
HipChat (discontinued) | ||
MS SharePoint / SQL | ||
SurveyMonkey | ||
Avaya IP Office | 6 years | |
Oracle Siebel Enterprise Marketing Suite (discontinued) | ||
Slack | ||
inFlow Inventory | 1 year | |
Zendesk Chat | ||
AWS Cloud9 | ||
Rocket OpsCentral | ||
Google Analytics 360 (discontinued) | ||
Google Drive | ||
HappyFox Chat | 1 year | |
Adobe Illustrator CC | ||
Desk.com (discontinued) | ||
Microsoft Visio | ||
HappyFox Help Desk | 1 year | |
LiveChat | 1 year | |
ManageWP | ||
Jira Service Management | 1 year | |
Zoho Desk | 1 year | |
Jira Software | 1 year | |
Trello | 1 year | |
Microsoft Dynamics 365 | 1 year | |
Zoho CRM | 1 year | |
Zoho Cliq | 1 year | |
Dropbox | ||
Salesforce Marketing Cloud Email Studio, on marketing cloud | ||
Dropbox Business | ||
Innovation Cloud | 1 year | |
Oracle Financials, on ERP Cloud | 1 year | |
Google Forms | 1 year | |
Freshdesk | 1 year | |
HubSpot Marketing Hub | ||
Help Scout | 1 year | |
SolarWinds Service Desk (SSD) | 1 year | |
Oracle Fusion Cloud ERP | 1 year | Novice |
TeamSupport | 1 year | |
Intercom | 1 year | |
Oracle CRM On Demand | 2 years | |
Pega Platform | ||
Oracle PLM Cloud, duplicate | 1 year | |
GoDaddy | 1 year | |
HostGator | 1 year | |
Cisco Unified Communications Manager (Call Manager) | 6 years | |
Avaya Experience Platform | 6 years | Novice |
Aomei Backupper Standard | 1 year | |
Aurea CRM | 1 year | |
BPA CRM | 1 year | |
Adobe Campaign |
Badges
Trailblazer- Oracle Warehouse Management Cloud
Trailblazer- Oracle Financials Cloud
Trailblazer- HappyFox Chat
Pundit- Live Chat
Pundit- Help Desk
Trailblazer- LimeLight
Trailblazer- Oracle PLM Cloud
Trailblazer- inFlow Inventory
Pundit- Website Hosting
Pundit- Managed Hosting
Pundit- Customer Relationship Management (CRM)
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Avaya Experience Platform | Feb 21, 2019 | Read Review | |
| Oracle CRM On Demand | Jan 18, 2019 | Read Review | |
| Help Scout | Dec 10, 2018 | Read Review | |
| HappyFox Help Desk | Nov 6, 2018 | Read Review | |
| LiveAgent | Apr 16, 2019 | Read Review | |
| Adobe Campaign | Dec 26, 2020 | ||
| Cisco Unified Communications Manager (Call Manager) | Feb 21, 2019 | ||
| Pega Platform | Jan 16, 2019 | ||
| Intercom | Oct 26, 2018 | ||
| HubSpot | Aug 31, 2018 | ||
| Dropbox Business | Aug 8, 2018 | ||
| Dropbox | Aug 8, 2018 | ||
| Zoho CRM | Aug 3, 2018 | ||
| ManageWP | Aug 2, 2018 | ||
| Google Drive | Jul 26, 2018 | ||
| Adobe Illustrator CC | Jul 26, 2018 | ||
| Microsoft Visio | Jul 26, 2018 | ||
| Google Analytics Premium | Jul 26, 2018 | ||
| ASG CloudFactory | Jan 11, 2019 | ||
| AWS Cloud9 | Jun 18, 2018 | ||
| Zopim by Zendesk | May 15, 2018 | ||
| SurveyMonkey | Apr 26, 2018 | ||
| Adobe Photoshop | Apr 26, 2018 | ||
| HipChat | Apr 26, 2018 | ||
| Slack | Jul 24, 2018 | ||
| MS SharePoint / SQL | Apr 26, 2018 | ||
| Google Analytics | Apr 24, 2018 |