Mhatet Ramos

Mhatet Ramos
Member for 2 years
5 ratings & reviews completed
Average rating:  
Reputation: 120
TitlePRODUCT SUPPORT TECHNICIAN
Job TypeEmployee
DepartmentInformation Technology
CompanyFIS GLOBAL SOLUTIONS
IndustryFinancial Services
Size1001-5000 employees

Expertise

ProductExperienceLevel of Expertise
NICE CXone
1 year
Jira Service Management (Jira Service Desk)
1 year
Microsoft Teams
1 year
Microsoft 365
1 year
Webex Meetings
2 years
ServiceNow Customer Service Management
TeamViewer
8x8 X Series
CentOS Linux
Dropbox
Oracle SQL Developer

Badges

Pundit- Call Center Workforce Optimization
Pundit- Sales Dialer
Pundit- VoIP
Pundit- Workforce Management
Pundit- Contact Center
Pundit- Help Desk
Pundit- IT Service Management (ITSM)
Pundit- Web and Video Conferencing

Ratings and Reviews