Mhatet Ramos
Mhatet Ramos
Member for 4 years
5 ratings & reviews completed
Average rating:
Reputation: 120
| Title | PRODUCT SUPPORT TECHNICIAN |
|---|---|
| Job Type | Employee |
| Department | Information Technology |
| Company | FIS GLOBAL SOLUTIONS |
| Industry | Financial Services |
| Size | 1001-5000 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
NICE CXone Mpower | 1 year | |
Jira Service Management | 1 year | |
Microsoft Teams | 1 year | |
Microsoft 365 | 1 year | |
Webex Meetings | 2 years | |
ServiceNow Customer Service Management | ||
TeamViewer | ||
8x8 Work | ||
CentOS Linux | ||
Dropbox | ||
Oracle SQL Developer |
Badges
Pundit- Call Center Workforce Optimization
Pundit- Sales Dialer
Pundit- VoIP
Pundit- Workforce Management
Pundit- Contact Center
Pundit- Help Desk
Pundit- IT Service Management (ITSM)
Pundit- Web and Video Conferencing
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Webex Meetings | Oct 22, 2020 | Read Review | |
| Jira Service Management | Oct 5, 2020 | Read Review | |
| NICE CXone Mpower | Oct 2, 2020 | Read Review | |
| Microsoft Teams | Oct 19, 2020 | ||
| Microsoft 365 (formerly Office 365) | Oct 19, 2020 |