Vikram Gadhave
Vikram Gadhave
Member for 4 years
28 ratings & reviews completed
Average rating:
Reputation: 318
| Title | System support lead |
|---|---|
| Job Type | Team Lead |
| Department | Customer Service |
| Company | Cepheid |
| Industry | Medical Device |
| Size | 1001-5000 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
8x8 Contact Center | 1 year | |
Okta Workflows | 1 year | |
Agile CRM | 1 year | |
Salesforce Lightning Platform | 1 year | |
SurveyMonkey | 1 year | |
BeyondTrust Remote Support | 4 years | |
Glassbeam | 1 year | |
Miro | 1 year | |
Concur Invoice module | 2 years | |
ComplianceWire | 2 years | |
Microsoft Teams | 2 years | |
Zoom Workplace | 2 years | |
AnyDesk | 12 years | |
Salesforce Sales Cloud | ||
TeamViewer | ||
Genesys Cloud CX | ||
Salesforce Service Cloud | ||
Genesys PureConnect (discontinued) | ||
Salesforce Starter | 6 years | |
Workday Human Capital Management | 10 years | |
Google Drive | ||
Skype for Business / Lync (discontinued) | ||
Microsoft SharePoint | ||
Webex Meetings | ||
Microsoft Power BI | 4 years | |
Salesforce CRM Analytics | 12 years |
Badges
Pundit- Call Center Workforce Optimization
Pundit- Contact Center
Pundit- Business Process Automation
Pundit- Invoicing
Pundit- Accounts Payable
Pundit- Collaboration
Pundit- Customer Journey Mapping
Pundit- Diagramming
Pundit- Mind Mapping
Pundit- Interactive Whiteboard
Trailblazer- ComplianceWire
Pundit- eLearning Content
Pundit- Learning Management
Pundit- Corporate Learning Management
Pundit- Applicant Tracking
Pundit- Talent Management
Pundit- Workforce Management
Pundit- HR Management
Pundit- Remote Support
Pundit- Remote Desktop
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| BeyondTrust Remote Support | Sep 30, 2024 | Read Review | |
| Webex Meetings | Feb 1, 2024 | ||
| Google Drive | Feb 1, 2024 | ||
| Salesforce Sales Cloud | Feb 1, 2024 | ||
| Genesys PureConnect (discontinued) | Feb 1, 2024 | ||
| Skype for Business, now part of Microsoft Teams | Feb 1, 2024 | ||
| Salesforce Starter | Apr 18, 2025 | ||
| Salesforce Service Cloud | Feb 1, 2024 | ||
| TeamViewer | Feb 1, 2024 | ||
| Microsoft SharePoint | Feb 1, 2024 | ||
| Genesys Cloud CX | Feb 1, 2024 |