Overview
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing,…
Cvent Event Management
Cvent Event Management is the best event management software!
Cvent Event Management
Well-rounded registration management system
Cvent Event Management has obviously been …
Cvent new user
Products don’t get any better then Cvent Event Management
Great management tool!
Cvent Event Management Review
Cvent Event Management for the win
Cvent Event Management makes our jobs easier
Avid Cvent Event Management User
It's works!
TrustRadius Insights
Excellent event management tool
Events from start to finish
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Attendee list export (42)8.686%
- Registration, RSVP, and ticketing (43)8.686%
- Event analytics (43)8.282%
- Email marketing (44)7.979%
Reviewer Pros & Cons
Pricing
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email…
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
Mobile Capabilities
Support for mobile devices like smartphones and tablets.
- 8.2Responsive Design for Web Access(39) Ratings
Web design aimed at producing easy-to-read sites across a range of different devices.
- 8.2Mobile Application(39) Ratings
A dedicated app for iOS and/or Android.
- 8.1Dashboard / Report / Visualization Interactivity on Mobile(37) Ratings
In-app dashboard reports and data visualization.
Online Meetings / Events
Features related to hosting and attending meetings and events online.
- 7.9Calendar integration(32) Ratings
Scheduling capabilities integrate with users’ Calendars.
- 8.1Meeting initiation(27) Ratings
Meetings can be easily initiated, whether they are scheduled or on the fly.
- 7.8Integrates with social media(25) Ratings
Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.
- 8.9Record meetings / events(19) Ratings
Meetings and webinars can be recorded for playback.
- 8.1Slideshows(20) Ratings
Presenters can present slideshows during the meeting within the web conferencing platform.
- 8.7Event registration(37) Ratings
Attendees can register in advance for upcoming online events (such as webinars).
Online Events Collaboration
Features related to collaboration between attendees during web conferences, webinars, and other online events.
- 8.3Live chat(26) Ratings
Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.
- 8.2Audience polling(31) Ratings
Presenters can ask for audience input.
- 8.4Q&A(31) Ratings
Attendees can ask questions during the presentation.
Online Events Security
Features related to the security of meetings and other events held via web conferencing/webinar software.
- 7.9User authentication(37) Ratings
Administrators can require users to authenticate their identities before joining a meeting.
- 7.9Participant roles & permissions(35) Ratings
Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.
- 8.2Confidential attendee list(33) Ratings
Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.
Online Events Marketing
Features related to the marketing and branding of online events, and use of online events for marketing purposes.
- 8.3Branding options(38) Ratings
Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)
- 8.3Integration to Marketing Automation(26) Ratings
Webinar software integrates with users' MA systems to send out registration confirmations, email reminders about upcoming events, follow-up emails with webinar recordings, etc.
- 8.6Attendee list export(42) Ratings
The ability to export lists of event participants.
Virtual Event
These are features for Virtual Event software.
- 8.6Registration, RSVP, and ticketing(43) Ratings
Attendees can register, RSVP, and/or purchase tickets for the event in advance
- 7.9Email marketing(44) Ratings
Personalized email marketing to registered attendees, either within the software or through integrations
- 7.9Livestreaming(25) Ratings
Events can be broadcast live to hundreds or thousands of attendees
- 7.8Audience engagement(35) Ratings
Interactive features like live chat, polls, Q&A, and gamification
- 8.4Event recording(24) Ratings
Events can be recorded so that attendees can rewatch presentations at a later time
- 7.2Virtual booths(23) Ratings
Sponsors can set up customizable virtual booths that attendees can visit
- 7.4Networking(28) Ratings
Video and text chats specifically for attendee networking are available
- 8.2Event analytics(43) Ratings
Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.
Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.
Cvent Event Management Features
- Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
- Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
- Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.
Cvent Event Management Video
Cvent Event Management Integrations
Cvent Event Management Competitors
Cvent Event Management Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
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Community Insights
- Pros
- Cons
Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to access the data they need for informed decision-making. Several reviewers have mentioned that this feature has been crucial in analyzing event metrics and making strategic improvements.
User-Friendly Design Options: The design options provided by Cvent have received positive feedback from users for being easy to learn and navigate. This aspect of the platform enhances the overall user experience by ensuring a smooth workflow. Many reviewers appreciated how intuitive the interface is, as it allows them to quickly adapt to using Cvent.
All-in-One Event Management: Cvent's all-in-one nature has been highly appreciated by users, saving them time and effort in managing different aspects of an event. Numerous reviewers have expressed their satisfaction with being able to handle everything related to an event within one system. This integrated approach streamlines processes and promotes efficiency in event management tasks.
Confusing and Clunky User Interface: Many users have expressed frustration with Cvent's user interface, describing it as confusing, not intuitive, and clunky. They have mentioned a steep learning curve and difficulties in navigating the system.
Challenges with Customization Options: Several reviewers have reported challenges with customization options in Cvent. Users have mentioned limitations in HTML editing, limited flexibility, and a lack of customization options for their specific needs.
Difficulty Importing Information: Importing information into Cvent has been described as difficult and cumbersome by some users. They have encountered issues when trying to import data, which has resulted in additional time and effort required for data entry.
Attribute Ratings
- 9.9Likelihood to Renew29 ratings
- 5.5Availability3 ratings
- 7.3Performance3 ratings
- 8Usability29 ratings
- 5.1Support Rating75 ratings
- 8.2Online Training2 ratings
- 6.4In-Person Training2 ratings
- 7.5Implementation Rating13 ratings
- 7.3Configurability1 rating
- 9.1Product Scalability3 ratings
- 5.5Ease of integration2 ratings
- 7.3Vendor pre-sale2 ratings
- 7.3Vendor post-sale2 ratings
Reviews
(1-5 of 5)Wealth of Knowledge
- Registration is very easy with the drag and drop features in flex
- New Surveys are so much easier than the older version. Drap and drop features here as well.
- Socail tables, now diagramming and seating is seamless
- Commiunity information should be available under the new look/experience of Cvent.
- The administration courses should be broken down to simplify learning.
- QR codes should be implemented in the new surveys.
- User friendly
- Able to handle complex events
- Seamless to other solutions in Cvent
- Registration, RSVP, and ticketing
- 80%8.0
- Email marketing
- 70%7.0
- Livestreaming
- 90%9.0
- Audience engagement
- 80%8.0
- Event recording
- 100%10.0
- Virtual booths
- N/AN/A
- Networking
- 70%7.0
- Event analytics
- 100%10.0
- Live chat
- 80%8.0
- Audience polling
- N/AN/A
- Q&A
- 90%9.0
- Branding options
- 100%10.0
- Integration to Marketing Automation
- 70%7.0
- Attendee list export
- 100%10.0
- User authentication
- 90%9.0
- Participant roles & permissions
- 90%9.0
- Confidential attendee list
- 80%8.0
- Calendar integration
- N/AN/A
- Meeting initiation
- 80%8.0
- Integrates with social media
- N/AN/A
- Record meetings / events
- 90%9.0
- Slideshows
- 90%9.0
- Event registration
- 100%10.0
- Responsive Design for Web Access
- 60%6.0
- Mobile Application
- 50%5.0
- Dashboard / Report / Visualization Interactivity on Mobile
- 90%9.0
- Knowing that the hard work and time we put into an event is something that is tangible for management.
- events
- emarketing
- publications
- surveys
- investigation those areas
- Product Features
- Product Usability
- Implemented in-house
- minor issues
- drag and drop
- the information flows into other portions of Cvent
- no repeating the load of info
- attendee hub is a little difficunt
Event management made easy!
- Creates a beautiful website in minutes that is aligned with our branding.
- Organizes the hotel and travel information for attendees.
- Quick email communication to our attendees through Cvent.
- Making it easier to make changes after the event goes live.
- Registration
- Hotel
- Travel/Air
- Mobile App
- Registration, RSVP, and ticketing
- 100%10.0
- Email marketing
- 100%10.0
- Livestreaming
- 100%10.0
- Audience engagement
- 100%10.0
- Event recording
- 100%10.0
- Virtual booths
- 100%10.0
- Networking
- 100%10.0
- Event analytics
- 100%10.0
- Live chat
- 100%10.0
- Audience polling
- 100%10.0
- Q&A
- 100%10.0
- Branding options
- 100%10.0
- Integration to Marketing Automation
- 100%10.0
- Attendee list export
- 100%10.0
- User authentication
- 100%10.0
- Participant roles & permissions
- 100%10.0
- Confidential attendee list
- 100%10.0
- Calendar integration
- 100%10.0
- Meeting initiation
- 100%10.0
- Integrates with social media
- 100%10.0
- Record meetings / events
- 100%10.0
- Slideshows
- N/AN/A
- Event registration
- 100%10.0
- Responsive Design for Web Access
- 100%10.0
- Mobile Application
- 100%10.0
- Dashboard / Report / Visualization Interactivity on Mobile
- 100%10.0
- It makes it easier to collect registrations and has reduced time with attendees on the phone.
- Mobile App gets information and notifications into the attendees hands
Manager
- Industry Meetings
- Company Meetings
- Notifications during events
- Mobile App
- Notifying our attendees of changes in the planned schedule and meeting locations
- Use the chat for people to upload images during the event to use in later Newsletters
- Surveys
- Cloud Solutions
- Scalability
- Ease of Use
- Implemented in-house
- Learning the new software
- Training employees
- Mobile app setup
- Website design and setup
- Registration types and making sure they are all turned on
- Hotel setups
perfect for hybrid events!
- Keep event details organized.
- Lets speakers input data, relieving time and tasks off your plate.
- User friendly.
- Purchasing license.
- Getting in touch with team support.
- Language barriers.
- Organization.
- Data input for event.
- Attendee accessibility.
- During pandemic when everyone cancelled their events, we used this platform & had the highest attendance of our yearly conference ever!
- Drove revenue by 40%.
- Made more than our expenses to use system.
- Events.
- Conferences.
- Webinars.
- Hybrid events.
- Webinars.
- Email communication.
- Hybrid events.
- Virtual presentations only.
- In-person events.
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
Trustworthy
always delivered on actionable items
impressive for attendees
makes organization look polished
- Implemented in-house
- Complex to learn.
- Too many features.
- No easy step by step instructions to follow.
- Inputting data.
- Selecting custom branding.
- Attendee portal.
- Using email communication.
- Attendee log in.
- Slow response time when help was needed.
Cvent for DMOs
- Cvent allows planners to discover cities and/or venues they may not have otherwise considered.
- Cvent has continued working to integrate both DMOs and venues in the RFP distribution process.
- Launched the RFP Showcase which allows DMOs and Venues to respond to RFPs they may be a fit for but were not selected to receive.
- There is an awful lot of clicking in Cvent. A more streamlined system would not be a bad thing.
- Cvent was definitely designed for hotels and not DMOs. There are several features in the program that are not relevant to entities promoting an entire location over a specific venue.
- Cvent has allowed my city to host meetings that may not have otherwise considered our location.
- To promote our destination to meeting/event planners who are sourcing locations
- To educate meeting/event planners about our destination
- To give visibility to hotels and venues in our destination
- We haven't been super innovative with Cvent. We mostly use the basic functions.
- To promote incentives we are able to provide meeting planners who select our destination
- Analyst Reports
- Implemented in-house
- Determining who on the team would be in charge of maintenance, assigning RFPs, etc.
- It is easy to update the venue listing and add new images for the destination
- Messaging event planners is quite easy
- The proposal system is a bit cumbersome and not very applicable to DMOs
We love Cvent
- The new Flex registration has revolutionized the websites we are able to produce for our clients.
- The ability to connect to GDS systems and pull in registrants directly is wonderful when it comes to pulling arrival and departure manifests.
- It is a straightforward tool that makes daily life easier in the event industry.
- Nothing that I can think of at this moment.
- It has helped us work smarter and not harder as we are able to get most everything we need out of one place.
- Incentive Trips
- Tradeshows
- Business Meetings
- I can't think of any unexpected or innovative ways thus far
- Hoping to have more trade shows to better utilize some of the new tools associated with flex
- Product Features
- Product Usability
- Product Reputation
- Positive Sales Experience with the Vendor
- Third-party Reviews
- Implemented in-house
- none
- Online training
- In-person training
- Self-taught
- with Flex creating a robust website is much easier
- integrating air itineraries into Cvent
- pulling reports on the registration information
- in the past setting up registration forms was a bit cumbersome but with Flex has become much easier
- Crowd Compass
- PNR Integration
- none at this time
- File import/export
- More modern websites and registration experience with Flex
- ease of creating websites
- more new features for Flex including the travel module so we can fully integrate all of our programs with Flex