10to8 Appointment Scheduling Software vs BookSteam

Likelihood to Recommend

10to8 works really well for simple appointments for my clients, and for the most part clients love it. It wouldn't be as good for any appointments that require any sort of detailed consultation before booking an appointment

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Eva Sawyer

Tarot Consultant

Tucumcari TarotRetail, 1-10 employees

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BookSteam is suited pretty much for any business that takes appointments. It's perfect for businesses who don't want the hassle of phone scheduling, rescheduling, calling people back and talking to the answering machine. Everything is automated and done online. I believe they even offer class scheduling, so that is also perfect for businesses who need group scheduling.

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Verified User

Administrator in Customer Service

Health, Wellness and Fitness Company, 1-10 employees

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Pros

For startups on a low budget, it offers a free plan that allows you one or two integrations.
You can embed your booking page that you create directly on 10to8 to your website using a shortcode.
You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients.
You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days.
You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars.

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Ayo Bamgbose, Assoc CIPD, MSc

Online digital business coach

Self-employedE-Learning, 1-10 employees

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Online scheduling, canceling, re-booking customers.
Taking payments online via PayPal at the time the client books.
Sending out sms reminders and sms confirmations so clients will not miss their event.

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Verified User

Manager in Product Management

Market Research Company, 11-50 employees

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Cons

The client screen is a little clunky and often there is insufficient space for the full address. It would also be useful to have other fields.
The diary is a bit cluttered. While the agenda view solves this problem, some work is needed on the main calendar view.
Expanding the messaging options and being able to send emails to clients and use templates would be helpful.

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Liz Jeffries

Psychotherapist in Private Practice

Therapy with LizMental Health Care, 1-10 employees

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Would love MailChimp integration.
I'd like to have an option where BookSteam will automatically send out birthday emails.

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Verified User

Administrator in Customer Service

Health, Wellness and Fitness Company, 1-10 employees

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Usability

10to8 Appointment Scheduling Software 9.0

Based on 2 answers

The tool is the all singing and dancing ultimate appointment and scheduling tool suitable to almost any business that requires their customers/ clients to book in for a service. Has so many features and works really well with many third party tools that can save you a lot of time and hassle. It would of been a 10 if 10to8/had its own mobile app not web based app

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Ayo Bamgbose, Assoc CIPD, MSc

Online digital business coach

Self-employedE-Learning, 1-10 employees

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No score

No answers yet

No answers on this topic

Support Rating

10to8 Appointment Scheduling Software 8.5

Based on 4 answers

I wish there was more live features to speak to someone. You have to email and wait for a response

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Verified User

Professional in Legal

Law Practice Company, 1-10 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

Honestly I didn't even try any others. I initially picked this software due its integration with Weebly - and even after I stopped using them I still was able to make the app work pretty well for me.

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Eva Sawyer

Tarot Consultant

Tucumcari TarotRetail, 1-10 employees

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I did not use alternatives as there is no need, BookSteam does it all.

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Verified User

Manager in Product Management

Market Research Company, 11-50 employees

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Return on Investment

Having this service has allowed my team to spend more time on other tasks as clients can take scheduling, changing dates and times into their own hands and the system keeps track of it all! It has been a great tool for our whole team!

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Tanya Fox

Podcaster, Crafter, Collaborator

Fox Talks BusinessOnline Media, 1-10 employees

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BookSteam definitely brought us more appointments overall. Clients love scheduling and managing their appointments online.
Increased revenue. Ever since we signed up with BookSteam we saw a steady climb in our revenue over the past year.
Productivity increased. Instead of dealing with clients on the phone all day I have more time to actually do my work and BookSteam takes care of the rest.

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Verified User

Administrator in Customer Service

Health, Wellness and Fitness Company, 1-10 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

$0

10to8 Appointment Scheduling Software Editions & Modules

Edition

Free Forever	$0¹
Basic	$12¹
Grow	$25²
Bigger Business	$50³
Bespoke	Bespoke⁴

pcm (100 appts + 2 logins)
pcm (300 appts + 3 logins)
pcm (600 appts + 6 logins)
Bespoke

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

BookSteam Editions & Modules

Edition

Solo	$19.95¹
Small	$29.95¹
Medium	$39.95¹
Large	$69.95¹

Per User per Month

Additional Pricing Details

—

10to8 Appointment Scheduling Software vs BookSteam