42 Ratings
3 Ratings
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Feature Set Ratings

    Survey Format & Appearance

    123FormBuilder

    Feature Set Not Supported
    N/A
    6.3

    Novi Survey

    63%
    Novi Survey ranks higher in 3/3 features

    Survey templates

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Themes

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Custom logo/branding

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Survey Content

    123FormBuilder

    Feature Set Not Supported
    N/A
    8.7

    Novi Survey

    87%
    Novi Survey ranks higher in 3/3 features

    Changes to live survey

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Question design help

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Multiple question types

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Survey Logic

    123FormBuilder

    Feature Set Not Supported
    N/A
    9.0

    Novi Survey

    90%
    Novi Survey ranks higher in 1/1 features

    Survey logic flexibility

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Survey Reporting & Analytics

    123FormBuilder

    Feature Set Not Supported
    N/A
    8.6

    Novi Survey

    86%
    Novi Survey ranks higher in 5/5 features

    Response tracking

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Data export

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Standard reports

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Custom reports

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Analytics

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Survey Administration & Security

    123FormBuilder

    Feature Set Not Supported
    N/A
    8.0

    Novi Survey

    80%
    Novi Survey ranks higher in 2/2 features

    Access controls

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Compliance

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Survey Distribution

    123FormBuilder

    Feature Set Not Supported
    N/A
    7.0

    Novi Survey

    70%
    Novi Survey ranks higher in 1/1 features

    Respondent restrictions

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Attribute Ratings

    • 123FormBuilder is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    123FormBuilder

    90%
    8 Ratings
    8.0

    Novi Survey

    80%
    1 Rating

    Likelihood to Renew

    6.0

    123FormBuilder

    60%
    4 Ratings

    Novi Survey

    N/A
    0 Ratings

    Usability

    8.0

    123FormBuilder

    80%
    1 Rating

    Novi Survey

    N/A
    0 Ratings

    Availability

    8.0

    123FormBuilder

    80%
    2 Ratings

    Novi Survey

    N/A
    0 Ratings

    Performance

    9.0

    123FormBuilder

    90%
    2 Ratings

    Novi Survey

    N/A
    0 Ratings

    Support Rating

    7.0

    123FormBuilder

    70%
    2 Ratings

    Novi Survey

    N/A
    0 Ratings

    Online Training

    8.0

    123FormBuilder

    80%
    1 Rating

    Novi Survey

    N/A
    0 Ratings

    Implementation Rating

    8.0

    123FormBuilder

    80%
    2 Ratings

    Novi Survey

    N/A
    0 Ratings

    Configurability

    9.0

    123FormBuilder

    90%
    1 Rating

    Novi Survey

    N/A
    0 Ratings

    Ease of integration

    9.0

    123FormBuilder

    90%
    1 Rating

    Novi Survey

    N/A
    0 Ratings

    Product Scalability

    7.0

    123FormBuilder

    70%
    1 Rating

    Novi Survey

    N/A
    0 Ratings

    Vendor post-sale

    8.0

    123FormBuilder

    80%
    1 Rating

    Novi Survey

    N/A
    0 Ratings

    Vendor pre-sale

    8.0

    123FormBuilder

    80%
    1 Rating

    Novi Survey

    N/A
    0 Ratings

    Likelihood to Recommend

    123FormBuilder

    123FormBuilder is perfect for creating many different types of forms from questionnaires to surveys and more! I’ve never had an issue finding what I needed because they have an endless amount of options to design and brand whatever type of form your business needs! However, there is a learning curve (due to the many different options) so it can be overwhelming, and the outdated look doesn’t help. Also, the price point is a bit high at over $20 a month but if you can afford to pay this then it will definitely have you covered on anything and everything you’ll ever need to create endless beautiful and professional forms
    Read full review

    Novi Survey

    Novi Survey works really well as a cost-effective option for companies looking to provide surveys and polls to a larger audience. The cost helps provide a great incentive for users to learn the (more complicated) service and save previous templates to save time in the future. The platform enables users the opportunity to export survey / poll results to other formats (such as excel) and quantify the data more effectively. The platform does struggle in immediate availability for users - as there is a larger learning curve compared to other options out in the market. So, if one is looking for immediate speed and accessibility to a platform, they may want to look for another option. However, if there is a dedicated user who is willing to train and improve, then this may be the platform for you.
    Read full review

    Pros

    123FormBuilder

    • Customizability, particularly with regard to matching website design. This helped things look slick, rather than out of place. The site was seamless with these form additions.
    • Easy UX - not only was I able to work my way through the software easily in no time at all, it was also easy to hand off to others, knowing that it was always a step-by-step process.
    • All the bases were covered - when it came to form creation and data collection, they had fields for everything you could think of, as well as the customizability to add what you needed, where, and when.
    Read full review

    Novi Survey

    • Novi Survey does a fantastic job of allowing users to create nearly unlimited templates for future use.
    • The tool allows users to create surveys that work well for a variety of platforms including mobile applications
    • The platform is extremely cost-effective. My company is extremely large and the average per-user cost is incredibly efficient
    Read full review

    Cons

    123FormBuilder

    • One-off payment integration requires a higher subscription
    • Storage is not commensurate with pricing
    • Not exactly a strong negative, but could work on pricing it better for non-US markets
    Read full review

    Novi Survey

    • The user-interface of Novi Survey is rather dated. There are many other survey tools that look more up to date.
    • One has to spend a significantly larger amount of time in order to create surveys. The platform is much more manual than others.
    • There is a lack of pre-made templates that can help new users out - especially among most standard types of surveys.
    Read full review

    Pricing Details

    123FormBuilder

    Starting Price

    $14.95 per month

    Editions & Modules

    123FormBuilder editions and modules pricing
    EditionModules
    BasicFree1
    Gold$192
    Platinum$393
    Corporate$79/month4

    Footnotes

    1. none
    2. per Month; or $190 per Year
    3. per Month; or $390 per Year
    4. billed annually

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Novi Survey

    Starting Price

    $0

    Editions & Modules

    Novi Survey editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      123FormBuilder

      I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products
      Read full review

      Novi Survey

      No answers on this topic

      Usability

      123FormBuilder

      Easy to install and quickly explain to others how to use
      Read full review

      Novi Survey

      No answers on this topic

      Reliability and Availability

      123FormBuilder

      I did not encounter any blackout issues
      Read full review

      Novi Survey

      No answers on this topic

      Performance

      123FormBuilder

      The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
      Read full review

      Novi Survey

      No answers on this topic

      Support Rating

      123FormBuilder

      Very neutral, did not have to use support a lot
      Read full review

      Novi Survey

      No answers on this topic

      Online Training

      123FormBuilder

      I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
      Read full review

      Novi Survey

      No answers on this topic

      Implementation Rating

      123FormBuilder

      123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
      Read full review

      Novi Survey

      No answers on this topic

      Alternatives Considered

      123FormBuilder

      Compared to JotForm or Woofoo, 123ContactForm offers a much better interface and better flexibility than the other tools. I have used JotForm only to get stumped by their inability to push the limits of the form. As for Woofoo, the level of ease of use in terms of their interface leaves much to be desired. Any updates made to their form was down using a WYSIWYG, where with 123ContactForm you can make the updates while building the form
      Read full review

      Novi Survey

      My company decided on primarily using Novi Survey based on the affordable rate for a large organization. Novi Survey is a quality survey / poll builder that aims for the more manual user. The platform works well in a variety of contexts and has plenty of options to help differentiate and brand your material appropriately. Novi Survey does not have all the bells and whistles directly out of the box but offers a toolkit fit for creating quality content and efficiently extracting the results.
      Read full review

      Scalability

      123FormBuilder

      It was easy to install and I believe that would make it easy to use across several websites
      Read full review

      Novi Survey

      No answers on this topic

      Return on Investment

      123FormBuilder

      • 123ContactForm has been positive for my business. It has saved us money because we did not require any development I was able to do this myself.
      Read full review

      Novi Survey

      • Effective survey tool for an affordable price
      • Learning the platform has increased end-user knowledge about survey logic
      • Novi Survey offers compatibility between both desktop and mobile platforms - increasing accessibility for responses
      Read full review

      Screenshots

      Add comparison