What users are saying about
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Top Rated
38 Ratings
7 Ratings

15Five

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Top Rated
38 Ratings
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Score 8.8 out of 100
7 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

15Five

15Five is a great platform, but it's very simplified and in the 4+ years that I've used it as an employee, I don't feel it has been changed or improved at all. While I'm sure there have been some minor updates, it has stayed virtually the same, which again leads me back to the feeling of "Groundhog day". Data collection plants the seeds for the future of any business, and the need is obviously there, but the monotony of it from an employee's perspective can also contribute to a decline in job joy. Overloading employees with reporting tasks across dozens of software platforms can lead to a major lack of productivity. As for where this platform is suited - in any organization that has a large number of entry-level employees who are all learning at different paces, with a great deal of upward mobility potential, this could be a very useful way to collect feedback and focus career development. In an organization full of senior-level employees with limited upward mobility who are results (or income) focused, this will be seen as an absolute waste of time and disrespectful to senior employees.
Anonymous | TrustRadius Reviewer

Maestro

Maestro is great for managing my membership and is terrific with reservations. At this time I am not sure if there is any scenario where it is less appropriate. I guess it doesn't work well as an interface for a golf shop, for tee times, etc. And, any golf product we get doesn't speak well with Maestro, so maybe golf. But, they may have a solution for that too.
Joanna McKenzie | TrustRadius Reviewer

Feature Rating Comparison

Performance and Goals

15Five
8.2
Maestro
Corporate goal setting
15Five
7.5
Maestro
Subordinate goal setting
15Five
8.4
Maestro
Individual goal setting
15Five
9.1
Maestro
Line-of sight-visibility
15Five
8.2
Maestro
Performance tracking
15Five
7.9
Maestro

Performance Management

15Five
7.9
Maestro
Performance plans
15Five
8.3
Maestro
Plan weighting
15Five
6.8
Maestro
Manager note taking
15Five
8.7
Maestro
Performance improvement plans
15Five
7.4
Maestro
Review status tracking
15Five
8.3
Maestro
Rater nomination workflow
15Five
6.7
Maestro
Review reminders
15Five
9.3
Maestro
Workflow restrictions
15Five
6.3
Maestro
Multiple review frequency
15Five
8.7
Maestro
Reporting
15Five
8.3
Maestro

Pros

15Five

  • The technology - 15Five manages all the organization of questions/submissions, and reminders.
  • Simplicity - 15Five isn't difficult to set up. And all of our users found it very easy to interface with.
  • Great features - You can add as many answers as you want. You can tag people. You can do a lot with it.
Rocky Kev | TrustRadius Reviewer

Maestro

  • Creating a completely customized rubric to grade tickets on the things you want to help your team grow in
  • Allowing managers to track how their agents are doing as well as providing concrete examples of work product for 1:1 meetings
  • Giving management peace of mind that agents are responding appropriately to clients
Matt Dale | TrustRadius Reviewer

Cons

15Five

  • Although I mentioned customization as a positive aspect, it could use some improvements. The backend process of updating the questions, and setting them to a certain schedule, can be a bit confusing. This process could be streamlined.
  • The commenting process can be a bit confusing. If a person is tagged/mentioned in a comment, they are typically sent an email notifying them. However, it can be difficult to locate where you can reply and continue the conversation. Although a simple issue, it seems it could be easily rectified.
  • I would like to see more integration of the team portion of 15Five. It seems this feature is not as prominent, so you can easily get stuck in just your specific 15Five information.
Erin Holm | TrustRadius Reviewer

Maestro

  • No ability to view contact information from a home screen (must click into profile to see phone number)
  • Feels a bit archaic
  • Would be nice to see "flags" or ways to mark students for calling
  • Wish that the 'attempted call' option turned a student yellow instead of keeping them red
Anonymous | TrustRadius Reviewer

Likelihood to Renew

15Five

15Five 9.5
Based on 2 answers
15Five offers a full feature solution that provides managers the flexibility to use the system that best fits the needs of their department.
Jason Watts, CF.APMP | TrustRadius Reviewer

Maestro

Maestro 7.0
Based on 1 answer
Maestro is what we are comfortable with and probably what we'll stay with, but it can be slow at times and lacks certain functionalities
Anonymous | TrustRadius Reviewer

Usability

15Five

15Five 9.5
Based on 2 answers
It's very simple to use - not overly complicated. You wouldn't need training to use. There are some features I never use because I don't understand -- like one on ones. However we use without and still find a lot of value in it!
Anonymous | TrustRadius Reviewer

Maestro

No score
No answers yet
No answers on this topic

Support Rating

15Five

15Five 8.4
Based on 24 answers
The 15Five support team is amazing. They were always willing to speak with me when I did something wrong in the system and never had a harsh or placing judgment tone in their voices. They respond quickly and promptly and allowed me to learn something new each time I cross lines with them. I am thankful for their knowledge and customer service they shared with me when I needed it.
Ty Johnson | TrustRadius Reviewer

Maestro

Maestro 10.0
Based on 1 answer
I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.
Joanna McKenzie | TrustRadius Reviewer

Online Training

15Five

15Five 10.0
Based on 1 answer
Very helpful webinar training. They answer questions, the slides are all very helpful, and they send you the presentation once the webinar is complete so that you can share with your team.
Anonymous | TrustRadius Reviewer

Maestro

No score
No answers yet
No answers on this topic

Implementation Rating

15Five

15Five 10.0
Based on 1 answer
It was very easy and support was super helpful!
Anonymous | TrustRadius Reviewer

Maestro

No score
No answers yet
No answers on this topic

Alternatives Considered

15Five

I've used Asana and Jira. Jira has too much functionality for a team like ours and Asana didn't have enough gamification for our team. At the end we chose 15Five because it was simple to use and easy to follow, it also allowed the manager to review each individual on the team quickly and effectively.
Anonymous | TrustRadius Reviewer

Maestro

We selected Maestro over Qualitista and some hacked together Google Sheets scripts that performed similar functions. At the time Qualitista was in its early alpha stage and wasn't something that would have worked for our team. The Google Sheets script worked well for a small team, but didn't allow us to do what we wanted with peer feedback. The team at Maestro did a great job onboarding us and adding features for our peer feedback use case.
Matt Dale | TrustRadius Reviewer

Return on Investment

15Five

  • For me, the ROI is immeasurable. I don't know how I could manage my team without it.
  • For the second year running, my team has been rated as "most engaged" by our annual HR survey. For a company with well over 1,000 people globally, I'm proud of this! Without 15Five, I dont know if it would be the same.
Shane Murphy | TrustRadius Reviewer

Maestro

  • At one point our step pricing was not working properly so we did lose some room revenue. Maestro helped us get this resolved.
  • Maestro saves time, which saves money, by having all of our member billing, reservations and more in one location.
  • No other impacts that I can think of.
Joanna McKenzie | TrustRadius Reviewer

Screenshots

Pricing Details

15Five

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Maestro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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