What users are saying about
60 Ratings
7 Ratings
60 Ratings
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Score 9.3 out of 100
7 Ratings
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Score 9.5 out of 100

Feature Set Ratings

    Performance and Goals

    9.1

    15Five

    91%

    Maestro

    Feature Set Not Supported
    N/A
    15Five ranks higher in 5/5 features

    Corporate goal setting

    9.0
    90%
    25 Ratings
    N/A
    0 Ratings

    Subordinate goal setting

    8.9
    89%
    27 Ratings
    N/A
    0 Ratings

    Individual goal setting

    8.9
    89%
    32 Ratings
    N/A
    0 Ratings

    Line-of sight-visibility

    9.1
    91%
    24 Ratings
    N/A
    0 Ratings

    Performance tracking

    9.4
    94%
    27 Ratings
    N/A
    0 Ratings

    Performance Management

    8.9

    15Five

    89%

    Maestro

    Feature Set Not Supported
    N/A
    15Five ranks higher in 10/10 features

    Performance plans

    9.3
    93%
    22 Ratings
    N/A
    0 Ratings

    Plan weighting

    6.8
    68%
    9 Ratings
    N/A
    0 Ratings

    Manager note taking

    9.5
    95%
    29 Ratings
    N/A
    0 Ratings

    Performance improvement plans

    8.8
    88%
    16 Ratings
    N/A
    0 Ratings

    Review status tracking

    9.5
    95%
    24 Ratings
    N/A
    0 Ratings

    Rater nomination workflow

    6.7
    67%
    5 Ratings
    N/A
    0 Ratings

    Review reminders

    9.4
    94%
    27 Ratings
    N/A
    0 Ratings

    Workflow restrictions

    9.8
    98%
    14 Ratings
    N/A
    0 Ratings

    Multiple review frequency

    9.7
    97%
    22 Ratings
    N/A
    0 Ratings

    Reporting

    9.7
    97%
    23 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • 15Five is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
    • Maestro is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    9.8

    15Five

    98%
    38 Ratings
    9.0

    Maestro

    90%
    2 Ratings

    Likelihood to Renew

    9.9

    15Five

    99%
    3 Ratings
    7.0

    Maestro

    70%
    1 Rating

    Usability

    9.9

    15Five

    99%
    3 Ratings

    Maestro

    N/A
    0 Ratings

    Support Rating

    8.4

    15Five

    84%
    47 Ratings
    10.0

    Maestro

    100%
    2 Ratings

    Online Training

    10.0

    15Five

    100%
    1 Rating

    Maestro

    N/A
    0 Ratings

    Implementation Rating

    10.0

    15Five

    100%
    2 Ratings

    Maestro

    N/A
    0 Ratings

    Likelihood to Recommend

    15Five

    15Five is for any size/type department or individual who has annual, quarterly and even weekly goal setting as a component of their performance evaluation. Whether it is a base salary only compensation model, or a base plus commission compensation model- it fits across roles, industries and diverse organizations
    Mindy Farr | TrustRadius Reviewer

    Maestro

    Maestro is great for managing my membership and is terrific with reservations. At this time I am not sure if there is any scenario where it is less appropriate. I guess it doesn't work well as an interface for a golf shop, for tee times, etc. And, any golf product we get doesn't speak well with Maestro, so maybe golf. But, they may have a solution for that too.
    Joanna McKenzie | TrustRadius Reviewer

    Pros

    15Five

    • The Pulse Check feature is both easy to use and allows staff and management to gauge how team health is.
    • The metric and key performance tools are very well designed.
    • Automated reminders and reporting are great features.
    • I find the customer services to be best in class.
    Jono Anzalone | TrustRadius Reviewer

    Maestro

    • Easy progress reports using a type of "mail merge" built in template
    • Reports tab is a nice feature
    • Seems fairly stable and reliable
    Anonymous | TrustRadius Reviewer

    Cons

    15Five

    • Questions are repetitive weekly, though this may be a function of our administrator, and not the platform itself. Answering the same questions every 2 weeks is an awful lot like the movie Groundhog day.
    • Give employees at all levels visibility into the "How are you feeling" score to get a pulse on the entire company at once.
    Anonymous | TrustRadius Reviewer

    Maestro

    • Guest Names - I do have some difficulty with guest names. Many people want two names on their member profile. When I use Schmoe, Joe And Jane, it capitalizes the A in and. If I use the ampersand I have issues with the name processing. So, just one primary member and no ampersand.
    • Creating New Folios - For some reason it is very easy to create a new folio under a member account and you have to finish creating it before you can back out of it. I have done that a few times but not a huge deal.
    • Access Levels - Is there an easy to follow list of access levels and what they include? I guess I should ask Maestro this. Maybe not an issue...
    Joanna McKenzie | TrustRadius Reviewer

    Pricing Details

    15Five

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional

    Starting Price

    $0

    15Five Editions & Modules

    Edition
    Basic$71
    Plus$141
    PerformanceCustom Pricing
    1. per person/per month
    2. none
    Additional Pricing Details

    Maestro

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Maestro Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    15Five

    15Five 9.9
    Based on 3 answers
    This program is the absolute best I've ever used in 30 years with organizations. Not only do I enjoy being a user and "filling it out" every week- but I would personally buy it if available for goal tracking in my personal life I love it that much!
    Mindy Farr | TrustRadius Reviewer

    Maestro

    Maestro 7.0
    Based on 1 answer
    Maestro is what we are comfortable with and probably what we'll stay with, but it can be slow at times and lacks certain functionalities
    Anonymous | TrustRadius Reviewer

    Usability

    15Five

    15Five 9.9
    Based on 3 answers
    It's very simple to use - not overly complicated. You wouldn't need training to use. There are some features I never use because I don't understand -- like one on ones. However we use without and still find a lot of value in it!
    Anonymous | TrustRadius Reviewer

    Maestro

    No score
    No answers yet
    No answers on this topic

    Support Rating

    15Five

    15Five 8.4
    Based on 47 answers
    The 15Five support team is amazing. They were always willing to speak with me when I did something wrong in the system and never had a harsh or placing judgment tone in their voices. They respond quickly and promptly and allowed me to learn something new each time I cross lines with them. I am thankful for their knowledge and customer service they shared with me when I needed it.
    Ty Johnson | TrustRadius Reviewer

    Maestro

    Maestro 10.0
    Based on 2 answers
    I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.
    Joanna McKenzie | TrustRadius Reviewer

    Online Training

    15Five

    15Five 10.0
    Based on 1 answer
    Very helpful webinar training. They answer questions, the slides are all very helpful, and they send you the presentation once the webinar is complete so that you can share with your team.
    Anonymous | TrustRadius Reviewer

    Maestro

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    15Five

    15Five 10.0
    Based on 2 answers
    It was very easy and support was super helpful!
    Anonymous | TrustRadius Reviewer

    Maestro

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    15Five

    I used Achievers a while ago and it was only limited to rewards. 15FIVE really makes a difference, it's real engagement for businesses and provides a lot of structure. I also love what they preach in their social channels as we are constantly learning from their podcasts and blog posts.
    Carlos Andrés Patiño | TrustRadius Reviewer

    Maestro

    Maestro is the first lodging software I have reviewed. I do not have much other experience with lodging software so I am unable to compare. I do really like that Maestro has the support we need in an ever challenging customer service world. Thanks for being a great tool for our resort!
    Joanna McKenzie | TrustRadius Reviewer

    Return on Investment

    15Five

    • 15Five opened up many discussions for issues/challenges in the workplace that wasn't available in meetings/during projects/in other capacities.
    • 15Five has opened the door to creative ideas that became projects and improvements.
    • 15Five improved culture by allowing team members in other departments see what others are doing/feeling, making us feel as one company
    Rocky Kev | TrustRadius Reviewer

    Maestro

    • Maestro allows me to log all communication with families, eliminating any question as to when I reached out
    • Maestro is a huge time saver with sending progress reports
    • Maestro lacks customization that would make teachers more efficient
    Anonymous | TrustRadius Reviewer

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