Item: 15Five
Rating: 8
Author: Verified User

Overall Satisfaction with 15Five

Use Cases and Deployment Scope

15Five is being used in our organization as a tool to manage employee 1 on 1's and track progress. We also use it for our annual reviews. We like the visibility tools and the high-five feature, which allows employees to publicly thank other members of their team for a job well done.

Pros and Cons

Pros

Makes employee reviews and 1on1's very easy to manage.
Improves company culture and the team feel through the High-Five feature, which allows for public recognition of co-workers when they go above and beyond.

Cons

Questions are repetitive weekly, though this may be a function of our administrator, and not the platform itself. Answering the same questions every 2 weeks is an awful lot like the movie Groundhog day.
Give employees at all levels visibility into the "How are you feeling" score to get a pulse on the entire company at once.

Return on Investment

Employee engagement improved when we initially rolled out 15Five, and our eNPS scores were also up slightly over the prior quarter. It's impossible to quantify this now, as our company has grown by 150 headcount and we've been using 15Five throughout the entire time.
The amount of time to complete employee reviews and weekly/bi-weekly 1on1's has decreased, as we've begun to utilize 15Five for that purpose as well.

Support Rating

15Five support is quick and helpful. We work with other vendors in the people management space and performance tracking/management who offshore their support or force us into long queues to chat for support and it just doesn't support our needs very well. 15Five is responsive and speedy. We constantly evaluate our vendors for their support and have switched vendors in the past in other areas because of limited support capabilities.

Key Insights

Do you think 15Five delivers good value for the price?

Yes

Are you happy with 15Five's feature set?

Yes

Did 15Five live up to sales and marketing promises?

Yes

Did implementation of 15Five go as expected?

Yes

Would you buy 15Five again?

Yes

Other Software Used

Zenefits, Outreach, Slack

Likelihood to Recommend

15Five is a great platform, but it's very simplified and in the 4+ years that I've used it as an employee, I don't feel it has been changed or improved at all. While I'm sure there have been some minor updates, it has stayed virtually the same, which again leads me back to the feeling of "Groundhog day". Data collection plants the seeds for the future of any business, and the need is obviously there, but the monotony of it from an employee's perspective can also contribute to a decline in job joy. Overloading employees with reporting tasks across dozens of software platforms can lead to a major lack of productivity.

As for where this platform is suited - in any organization that has a large number of entry-level employees who are all learning at different paces, with a great deal of upward mobility potential, this could be a very useful way to collect feedback and focus career development. In an organization full of senior-level employees with limited upward mobility who are results (or income) focused, this will be seen as an absolute waste of time and disrespectful to senior employees.

15Five Feature Ratings

Comments

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15Five is fantastic and fills a specific need in organizations that develop entry level employees. For senior employees, it's frustratingly monotonous.