15Five

15Five

Top Rated
Top Rated
15Five

Overview

Reviews

Robust Reporting Solution

10
15Five has been a useful asset to our entire organization, especially for our sales team. We're able to set, track, and accomplish …
Read full review

15Five is a Game Changer

10
15Five is a great tool Jamboree is using across our organization. It allows us to effectively stay on top of our tasks, collaborate with …

15Five is great for check-ins with staff

8
We are a small company without an HR dept. 15Five is how we check in with the team and discuss anything that needs to be addressed!
Read full review

High Five To 15Five!

10
15Five is used within our Early Head Start Grantee program to address reflection on the work and the impact we are having in the …

Popular Features

View all 15 features

Manager note taking (29)

9.4
94%

Performance tracking (27)

9.2
92%

Individual goal setting (32)

9.0
90%

Subordinate goal setting (27)

8.9
89%

Reviewer Pros & Cons

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Pricing

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Basic

$7

Cloud
per person/per month

Plus

$14

Cloud
per person/per month

Performance

Custom Pricing

Cloud

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.15five.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Performance and Goals

8.9
89%

Performance Management

8.8
88%

Product Details

What is 15Five?

15Five is a human-centered performance management platform designed to create effective managers, highly engaged employees, and top-performing organizations. From engagement surveys and 1-on-1 tools to performance reviews and OKRs, 15Five aspires to be a complete solution that combines software, education, and community to develop successful managers and unlock peak employee performance. Built using the Positive Product Design™ method, 15Five offers software aligned to the latest positive psychology research. The vendor boasts more than 2,800 successful customers have developed effective managers and engaged employees thanks to 15Five, including Credit Karma, Hubspot, Spotify, Peleton and Pendo. Founded in 2011 in San Francisco,15Five states their aim is to empower every leader to create highly engaged, high-performing organizations by helping people become their best selves.

15Five Features

Performance Management Features

  • Supported: Performance plans
  • Supported: Manager note taking
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Rater nominations
  • Supported: Review reminders
  • Supported: Workflow restrictions
  • Supported: Review transfer
  • Supported: Multiple review frequency
  • Supported: Reporting

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Subordinate goal setting
  • Supported: Individual goal setting
  • Supported: Non-hierarchical goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Additional Features

  • Supported: Recognition
  • Supported: 360 Review

15Five Screenshots

Celebrate wins, tout progress, and give good feedback where good feedback is due.15Five Home DashboardConnect managers with their teams through regular Check-Ins that lead to actionable insights.

15Five Integrations

15Five Competitors

15Five Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)30%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)20%

15Five Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Alternatives

View all alternatives

Frequently Asked Questions

What is 15Five?

15Five in San Francisco offers their employee performance management platform, which emphasizes employee engagement via pulse surveys and an emphasis on frequent feedback, fast one-on-one meeting planning, objective tracking, and other related features.

What is 15Five's best feature?

Reviewers rate Workflow restrictions highest, with a score of 9.6.

Who uses 15Five?

The most common users of 15Five are from Mid-size Companies and the Computer Software industry.

Reviews

(1-25 of 58)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use 15Five across the company. Everyone is required to complete biweekly check-in's that are then reviewed by managers. All bonus-eligible employees track their annual goals in 15Five and make updates biweekly regarding the "percent complete." We started using this a couple of years ago and it replaced out old process for handling annual reviews.
  • Reminders when check-ins are due
  • Tracking annual goals
  • Ability to give High Fives to anyone across the company for a job well done
  • It's a little confusing to me the way that we had to set up our goals if the goals were linked to a larger goal for my boss or my boss's boss.
I think 15Five has been a great addition for our company as a consistent, less formal method of checking in with our direct reports. I like that I can send reminders through 15Five if my team is late in submitting their check-ins. I also like to ability to report out of the system when it's time for annual reviews. It's an easy way to remember what I was working on throughout the year for my end of the conversation with my boss. Going the other direction, it's also a good tool to remind me of all the projects/work that my team has done throughout the year.
Carlos Andrés Patiño | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
15five is used across the whole organization. It is our main system for weekly check-ins, ENPS surveys, and review cycles. It directly supports the communication and feedback loop for our remote teams, that is the main solution it provides for us. We do weekly check-ins highlighting to our team leaders what are the main projects we worked on during the week, what challenges we faced, and other random questions. During our semestral reviews, we have all team members complete their feedback notes and then we all have one on ones to discuss the results acquired.
  • Weekly Check-ins
  • Seamless feedback within teams and leaders
  • Recurring review cycles that are simple and easy to follow
  • Surveys to understand better our organizational climate
  • The HR portion we don't really use
  • The new tools like engagement+ and request feedback need some more work and communication so we can use them properly
  • Objective construction could be more user friendly
I love it! 15five is a complete tool that allows for remote teams to have the most transparent immediate and organized feedback in any way a company requires it. At BAM we mainly focus on weekly check-ins and semestral review cycles that support our discussions around growth, development, and others.
November 05, 2021

Robust Reporting Solution

Score 10 out of 10
Vetted Review
Verified User
Review Source
15Five has been a useful asset to our entire organization, especially for our sales team. We're able to set, track, and accomplish individual and team goals so that our organization is set on the right path for success. We review our 15Five sales data and goal tracking on a weekly basis with sales managers so that each sales contributor is held accountable for their commitments.
  • Detailed individual and team goal tracking
  • Ease of use when navigating the dashboard
  • Robust reporting for upper management
  • More detailed reporting into individual sales opportunity health and statuses
15Five has been extremely useful for our sales team when it comes to detailed sales reporting for upper management use. This solution offers robust reporting on deal opportunity health, allowing upper management to forecast sales figures for the current and upcoming quarters.
Drew Ostrem | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
The entire global organization is using 15Five. We were seeking a tool that allowed our employees to express their needs and feelings in a quick and easy nature. We did not want a tool that was not used or was heavy to learn. 15Five is simple, straightforward, easy to use. I believe this makes it more likely that employees will use it and managers will as well. We can also report our in a realtime fashion to push consistency. I feel 15Five meets the needs of our organization which has a dispersed workforce generally between the ages of 26-45. We have seen more employee engagement and managers listening and improving.
  • The 15Five team (2 people) held a webinar that showed employees and managers how to use the product.
  • The product workflow/emails/reminders sent to employees and managers drives them to give feedback.
  • Reporting showed one employee that needed help and we were therefore able to bubble up the employees feelings and concerns and get them addressed and answered and therefore prevented turnover.
  • I think this product helps prevent actual live communications. It just allows employee and manager to just type back and forth. But reality is this is better than zero interactions happening.
If you are looking for a simple solution that effectively engages, it is a good product. Our account reps have great energy and enthusiasm and respond very fast to requests.
Fast, nice people, that are competent, and know their product. They solve my issues or suggest best practices every time.
Jono Anzalone | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
As a new nonprofit, KCI is using 15Five to engage with employees and allow us to embrace 21st-century practices around employee engagement. Traditional systems have called for an annual or semi-annual employee review cycle, and 15Five provides a way for staff to feel plugged in daily.
  • The Pulse Check feature is both easy to use and allows staff and management to gauge how team health is.
  • The metric and key performance tools are very well designed.
  • Automated reminders and reporting are great features.
  • I find the customer services to be best in class.
  • If 15five did have an HRIS integration feature or service, this would be valuable.
Companies of all size should be using systems and tools like 15Five. Employee engagement is critical, and lost engagement opportunities lead to less mission (for NGOs) or profit (for for profit orgs).
Mindy Farr | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
15Five is used by our entire organization, and was rolled out in 2020. It addresses our business needs for establishing OKR's (Objectives, Key Results), weekly goals that align with our annual and quarterly OKR's and managing our progress. Most importantly, it allows us to communicate our progress is an effective, powerful and simplistic manner to drive productivity.
  • Provides a simplistic and systematic way to update weekly goals that align with quarterly goal setting that correlates to established annual OKR (objectives and key results).
  • Keeps you on track to drive after, document and modify the tactics and achievements around your performance.
  • Cues you to respond weekly with reminders that you look forward to completing and sharing with those who manage you/ colleagues.
  • Drives documentation of your progress, tactics and completion of important work performance.
  • Motivates you to stay on pace, and also thru the HIGH FIVE function to acknowledge the good work of your team mates!
15Five is for any size/type department or individual who has annual, quarterly and even weekly goal setting as a component of their performance evaluation. Whether it is a base salary only compensation model, or a base plus commission compensation model- it fits across roles, industries and diverse organizations.
Kelsey Raymond | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use 15Five across our entire 55-person company. Each employee submits a report that their Direct Support reads and then they pass up any relevant information. I submit a report that is viewable to everyone on the team and I am able to pass up relevant notes from anyone at the company that have been passed up to me. This makes the report from me a weekly overview for the whole team of things going on across the company. We have used it for 7 years and it just keeps getting more valuable each year.
  • Scaling communication across a growing team.
  • Keeping information top of mind for employees.
  • Celebrating wins across an organization.
  • The vacation mode seems to be buggy as we'll set it for vacation and still get reminders to fill it out.
  • They have added so many features that we don't use, I would like a better overview of everything we can use in a simple to understand format.
15Five is great for a small to mid-size growing team. I have recommended it to other agency owners of growing teams frequently. It is also great for remote work environments to take the place of a weekly check-in meeting across an organization.

I'd say it's NOT great for organizations that operate with micro-managing and lots of meetings as it would feel redundant to be updating a manager on things going on throughout the week if they are very in the weeds with you.
January 08, 2021

15Five is a Game Changer

Amanda Hodgin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
15Five is a great tool Jamboree is using across our organization. It allows us to effectively stay on top of our tasks, collaborate with other departments, and give a quick HighFive to anyone in our company that we want to acknowledge! 15Five has increased our employee engagement and allowed for us to get involved with other departments more than we have in the past. I love the layout and ease of 15Five! I recommend any company that wants to really assess what their employees' goals are, professionally and personally, should try out 15Five!
  • Layout and ease of entering in information.
  • Seeing goals progressively get completed.
  • Professional and Personal development is encouraged with the questions asked.
  • The "how are you feeling?" question is a great feature!
  • When someone completes a goal, I think it would be cool to recognize that company wide.
  • Adding an export feature for 1 on 1 notes would be helpful.
  • Incentives for posting HighFives would be cool.
15Five is very effective and easy to use. It allows for you to reflect on your own goals and mark progress on it moving forward to completion. I am a visual learner so being able to actually see the progress I am making on goals motivates me to complete them.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our company uses 15Five as a way to track performance of individuals across the company. Each department manages their own application of 15Five and uses to as a check in system each week to keep each individual accountable. Each week, every individual performs an evaluation of themselves on 15Five. This evaluation allows the individual to think about the things they accomplished throughout the week as well as things that they struggled with. This practice allows transparency between an employee and their manager. Employees are able to express their opinions, accomplishments and struggles in an open forum. If desired, these comments can be escalated through the company up to higher management so that the whole organization is aware of problems or wins that the company is going through in a particular week. We also use it to set long term goals and be able to track these goals over a longer period of time. This allows managers to track growth of their employees and help them grow in their particular focus area. Additionally, we use 15Five to keep track of talk points for 1 on 1 meetings that employees have with their managers.
  • Goal setting.
  • Weekly accomplishments and struggles.
  • Company wide suggestion.
  • 1-1 Meeting Tracking.
  • There could be more functionality for goal setting. Maybe a timeline feature to keep track over time of goals.
  • An overall hero widget that displays goals for the week/month/quarter/year.
15Five is great for companies that value cross-company transparency and value the well being of their employees. The weekly check-in feature allows employees to honest about how they feel throughout the week and road blocks they encounter. It is also helpful for busy companies who are in meetings a lot and don't always have time to meet 1-1 with employees every few days. The weekly check-in feature allows the employee to inform their manager of their accomplishments and struggles in a personal, but not time consuming manner.
Liz Duffié | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
15Five is being used across the whole organization. It solves communication hurdles for offices spread across the country. We also use for performance management, OKRs and recognition programs. It keeps the company all on the same page when it comes to performance.
  • Company, department & individual goals are all in one place and easily accessible.
  • Performance reviews are user-friendly.
  • Improve the OKR module, more visually appealing.
  • More trainings for new employees.
15Five is a helpful resource really for any company and any size. It can also just be used for departments. It is a great way to record performance, contributions, etc.
I love the platform and recommend it to others in the HR field. They have a great account management team that is very supportive and friendly.
Tyler Oates, M.Ed | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use 15Five as a virtual weekly check-in. We are a remote company, so we do not have the luxury of meeting in person. 15Five is a great way to provide feedback on how our week went, what challenges we are facing, keep on track with our weekly priorities and use as a tool to reference back to and assess what areas we have been successful in or what areas we need to improve in based on previous feedback. 15Five is easy to use and helps build camaraderie among team members.
  • Boosts morale by being able to give shoutouts to other team members!
  • Acts as a resource to reference back to in one-on-one meetings.
  • Helps keep you on track with your priorities.
  • Currently, there is not an area I can imagine that needs improvement.
15Five is a great tool for interacting with remote team members. With not being able to interact on a daily basis, 15Five helps keep us in the know about the overall "temperature" of each employee. It's a great way to build community and boost morale, even from a distance. This provides a platform to raise concerns/challenges we are facing so we can connect to resolve any issue.
15Five does exactly what we need it to do. This is a huge help in a remote business setting to connect with one another and keep up to date on what each person is doing. It also provides a platform to keep track of how we are personally doing in different areas of the job.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are a small company without an HR dept. 15Five is how we check in with the team and discuss anything that needs to be addressed!
  • Pulse ratings: How are you feeling?
  • High fives: Who is doing a great job?
  • I feel the, "what are you doing this week" questions aren't useful for us and end up being a little redundant. Could make those optional. I prefer long term goal check-ins.
  • One on ones: not really sure how they work.
15Five is excellent for our company—we do not have HR staff and most of us are generally very busy. This is a good way for us to check in with each other and make sure everyone is feeling good about their job/nothing is slipping through the cracks! It's difficult to get people to use it and fill it out every week, but when they do, I think it's useful.
Always very helpful!
  • Online training
Rocky Kev | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Working at a remote team - the leadership team needed a way to get a temperature of how the whole company is feeling and solicit ideas. At most jobs, managers walk around and do a visual checkup, or gauge people's reactions in a meeting. That paints a very tiny window to the company. Someone having a bad day and showing it in a meeting doesn't reflect how the whole company feels.

15Five fills in that gap. We used it as a whole company. Once a week, all employees (including the CEO) answers a bunch of prompts. Questions like, "How is your workload? More/Less?" and "What as a company should we START/STOP/CONTINUE doing?" As well as, "What examples of our core values have you seen?" Your direct superior, along with the CEO would review and provide feedback if necessary.

It was a safe space to share your ideas and thoughts, as well as identify key people who are helping move the company forward. Many of the ideas brought in 15Five were later discussed in meetings and became projects or solutions to issues. Often, 15Five was a start to a hard conversation in the company - one that improved the culture for the better.
  • The technology - 15Five manages all the organization of questions/submissions, and reminders.
  • Simplicity - 15Five isn't difficult to set up. And all of our users found it very easy to interface with.
  • Great features - You can add as many answers as you want. You can tag people. You can do a lot with it.
  • We didn't use all the features - so I'm not sure if it exists. But would the following:
  • A cloud word bubble to identify common phrases that may need to be addressed.
  • A way to measure if people are happy/sad based on what they say.
  • A way to review prior 15Five easily to see if there's patterns. Unsure how this looks.
15Five is fantastic for a company that feels they don't know what their employees are thinking. The culture should have a sense of trust and accountability to solving a problem.

It's less appropriate if the culture is already dead. If people are afraid to share their thoughts in person because of a lack of trust, 15Five isn't going to help it. It's also not a project management tool. Using 15Five to track progress is the wrong way to use it.
The support team has always been quick to respond to any issues.
Shane Murphy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
My 40 -person team is dispersed across the United States. 15Five is our weekly "meeting space," and also serves to manage each individuals short, medium, and long-term goals for their careers.
  • Keeps a pulse on their weekly intentions
  • Allows easy management of 1-on-1 discussions for my managers with their teams
  • The fact that we use this for a Monday meeting and 15Five seems more geared to a Friday deadline is an annoyance.
  • I'd like to see more integration with other services to lessen duplication of things like OKRs and 1-on-1s.
There's a misperception that my team gets benefit because we are remote, but I've used this with internal teams as well with the same benefit. If you're looking to truly keep tabs on how your team is thinking, 15Five is a great way to do it (but you have to OWN the questions - it's not magic).
I can contact my CSM anytime via email or phone and she is always responsive and answers my questions.
December 29, 2019

High Five To 15Five!

Ty Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
15Five is used within our Early Head Start Grantee program to address reflection on the work and the impact we are having in the communities we work in as well as the impact the work is having on us, both individually and as an organization. We have a focus on the relationship in our line of work so we use 15Five to discuss our successes and opportunities around building strong relationships with our partner sites and the children and families we work with.
  • Providing reports to show use.
  • Sending summaries.
  • I did not get to experience any two way communication if 15Five provides that.
  • I was told that cost was a barrier to our continued use and we were not provided options to work with our not for profit status to continue since our grant funds ended.
15Five is well-suited to retrieve feedback from a team of people doing the same job in various counties across the state. 15Five is great for making sure that a supervisor and team members set reminders to follow up on specific topics that may get lost due to when they come up. I also think 15Five is great to use to highlight what a team is excelling in and areas of opportunities.
The 15Five support team is amazing. They were always willing to speak with me when I did something wrong in the system and never had a harsh or placing judgment tone in their voices. They respond quickly and promptly and allowed me to learn something new each time I cross lines with them. I am thankful for their knowledge and customer service they shared with me when I needed it.
Score 8 out of 10
Vetted Review
Verified User
Review Source
15Five is being used across our organization as a means for employees to be able to recap their experiences weekly for the manager to review. It is a quick and easy way for managers to get a sense of how their workforce is performing and, more importantly, how they are feeling. It allows employees a confidential place to bring up any issues they might be having or mention anything they accomplished that they are proud of that week.
  • User interface is easy to use and intuitive.
  • Provides a confidential line of communication between employees and managers.
  • Could be easier to check if your 15Five has been reviewed.
If you are looking for a great way to encourage your employees to consistently write down their thoughts, feelings, and accomplishments every week, 15Five is an excellent way to do so. These weekly check-ins can then be reviewed by managers and also anyone else you may choose to allow them to gain insight into the current state of their workforce.
In my experience, I have rarely ever had issues with the platform where I needed to contact customer support. However, the one time I did (I have been using it for over a year) 15Five was quick to respond and resolved my issue promptly.
Mike Bissett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use 15Five across the entire organization. It has become an invaluable communication tool. As a remote organization, it helps us by providing a user-friendly tool to communicate with team members and to track trends. One of the best features is the 1:1 tool. It is a great way to keep a running list of important topics for 1:1 meetings.
  • Provides a great place to track and record 1:1 topics.
  • It is very easy to get a quick idea of team members' work loads.
  • Starting and ending 1:1 meeting is not the smoothest operation.
I think 15Five is best suited for smaller companies. It is certainly effective for managers with fewer direct reports. I'm not sure how it would work with very large teams. Of course, I only have practical experience with a small company and team. It may have different features for larger organizations.
I have never had a need for support so I can't comment.
Emily Hadfield | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our organization uses 15five for weekly self reviews by the entire company. It keeps people responsible for what they do and keeps things transparent.
  • Ease of information entry
  • Simplistic design
  • Easier to preview old 15fives
  • "Liking" a comment within an email instead of having to open another tab.
Well suited for weekly reviews, not appropriate for yearly reviews at this time. I think 15five should create a function to create a yearly review for you based on what you've entered in throughout the year.
When I had a technical issue someone helped me quickly and efficiently.
Jerrod Jackson, CRME | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We currently use 15Five for weekly inter-departmental communication, as well as for the 1x1 feature. The products are extremely easy to use and offer a great way to engage team members "on the fly". The 1x1 has been great in helping to assist in tracking assigned tasks, creating better accountability. I highly recommend these tools as a way to strengthen your employee engagement.
  • Ease of use: simple UI with easy actionability.
  • Record keeping: since actions live in a platform tied to a user, you always have history to refer to.
  • For my usage, I have no additional requirements currently.
This has been a great way to provide action items, to hold, and to follow up with my team, and for myself.
Support from 15Five has been great! The Team is very responsive and is quick to help resolve any questions or issues.
December 12, 2019

Stay aligned with 15Five!

Adrienne Mayberry | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We initially piloted 15Five with a few team members to test its capabilities. Within the last quarter, we have maximized its usage across our Placers team. We have found that 15Five keeps us aligned with regard to performance reviews, quarterly objectives, key results, monthly, and weekly activities. It has been an excellent tool that allows us to give and receive feedback from leaders and co-workers.
  • 15Five encourages creative thinking and problem-solving.
  • 15Five provides the right platform to keep you organized.
  • Would be great to add more to the performance review section-comments around metrics.
  • Optional weekly questions could use a refresh as they follow a pattern around culture and a vision for what you want to do in 6 months—getting a bit stale.
15Five is relevant to everyone in our organization no matter his/her position. Everyone needs to consider his career path and the flow that gets you there. It's factors like performance and meeting KPI's that contribute to overall success. Secondarily, 15Five gives insight into how someone does or doesn't "team" well. Great to provide an environment where we are encouraged to recognize someone else's Nth degree behavior.
The tool has been user-friendly and so clear that I haven't required additional support from anyone at 15Five.
Steve Teng | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
15Five is being used by our entire organization. We're leveraging it primarily for performance management. It helps us to make sure each team member is staying focused on the right strategic objectives and meaningfully contributing each week. We use the reflection questions and social features to encourage and reinforce key cultural values.
  • Performance management.
  • Tactical feedback.
  • Integration with other software.
  • Usability on managers end.
I have recommended 15Five to colleagues as a way to keep a good pulse on employees as a manager or team lead.
I've been very happy with 15Five and have only sought additional support sparingly. Additionally, I've enjoyed the proactive features in their support.
Jason Watts, CF.APMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
15Five is utilized across our organization to manage weekly priorities and engagement, 1-on-1s, employee achievements, and annual reviews and objectives.
  • 15Five provides a consistent method of setting weekly priorities and tracking completion of those items.
  • 15Five provides a convenient tool for recording items to be discussed during 1-on-1s with managers.
  • The questions asked during weekly 15Five surveys can become repetitive and do not always apply to every employee.
  • Reporting and dash-boarding could be stronger.
The tool has a lot of features that can be a challenge to navigate or maintain if you try to implement all of them. I would say pick the 1 or 2 features that can help your organization the most. Don't try and do everything.
We have been very happy with 15Five helpdesk support and their client outreach (e.g. new letters, webinars, etc)
Swapnil Gyani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are currently using 15Five to report on goals, accomplishments, roadblock, and ideas on a weekly basis. This helps business leaders stay up to date with everything that's happening within their respective business lines. This process also helps employees keep track of their short and mid-term priorities as they fill out their weekly 15Five reports.

Anybody whose job does not involve similar tasks day-in-day-out fills out a 15Five report every week (that's about 300 employees).
  • Weekly goals and accomplishments: This is the core of what we use 15Five for. Any employee with varied daily job responsibilities fills out a 15Five report that mentions their accomplishments for the week that went by and their goals for the upcoming week. Wash, rinse and repeat.
  • Customizability: 15Five provides a lot of options to customize the questions that employees need to answer on their weekly reports.
  • Tagging: You can tag your colleagues in your report, so it's a great way to get somebody's attention within the company.
  • Visibility: Individual 15Five reports are visible to everybody up the chain, so it's a great tool for business leaders to get a pulse of the organization.
  • While it is possible to generate custom reports based on historical data, the interface is not very robust. For instance, you cannot filter your reports based on, say, departments.
15Five is a great tool for a weekly pulse check of the organization: goals, accomplishments, roadblocks, and ideas. One of the scenarios it is not very suitable for is for structured performance reviews. Also, the tool is naturally not useful for people whose job responsibilities are not dynamic or do not change from day-to-day.
Erin Holm | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
15Five is used across our entire organization. Each Direct Support/department head is responsible for their departments 15Fives, and managing the questions and responses. This has been a great way for our employees to provide feedback to their direct support on a regular basis. Additionally, it allows for communication across teams, and for our leadership team to provide information/updates to the entire organization in an easy, digestible manner.
  • Goals/To-do lists: 15Five is a great tool for creating to do lists or establishing goals for the week. Employees can add them easily, and check them off when completed. For me, this has provided a helpful visual of what needs to be accomplished that week.
  • It's easy to send information out to anyone in the organization - tagging individuals or @all is an easy way to share information within the platform. Our president is a big fan of 15Five, and she has utilized it as a way to disseminate information throughout our organization. Information can be uploaded in an easy-to-read, easy-to-access manner.
  • Reminders - it's easy to set up reminders within the program, to ensure employees are completing their portion. As an employee, the reminders are helpful in encouraging completion.
  • Customizable questions - direct supports/supervisors can set up different questions to be asked of employees from week to week. This is helpful if there are questions that are needed to be asked weekly, monthly, quarterly, or yearly. Being able to change questions regularly is great.
  • Although I mentioned customization as a positive aspect, it could use some improvements. The backend process of updating the questions, and setting them to a certain schedule, can be a bit confusing. This process could be streamlined.
  • The commenting process can be a bit confusing. If a person is tagged/mentioned in a comment, they are typically sent an email notifying them. However, it can be difficult to locate where you can reply and continue the conversation. Although a simple issue, it seems it could be easily rectified.
  • I would like to see more integration of the team portion of 15Five. It seems this feature is not as prominent, so you can easily get stuck in just your specific 15Five information.
15Five is well suited for businesses/groups that are transparent, and willing to share information. If an organization was not a place where information is freely shared, it would not be helpful. Although, it could improve the level of transparency, as members of the organization could have space where they feel comfortable to share information. There are several different privacy settings within the each 15Five, so users can choose what they want to share.

Also, it's best to make sure you/your organization has the time to use 15Five. It can be time-consuming for users, but also for those reviewing employees 15Five. It can be a lot of information to sift through. However, the layout of the software is easy to engage with and digest, which is helpful!

Additionally, it's important to share with the team how 15Five works, and why it's being utilized. Depending on the questions that are set up within the software, it would seem a bit invasive to some. However, if a clear expectation is set prior to use 15Five, this may not be an issue.
Score 8 out of 10
Vetted Review
Verified User
Review Source
15Five is being used in our organization as a tool to manage employee 1 on 1's and track progress. We also use it for our annual reviews. We like the visibility tools and the high-five feature, which allows employees to publicly thank other members of their team for a job well done.
  • Makes employee reviews and 1on1's very easy to manage.
  • Improves company culture and the team feel through the High-Five feature, which allows for public recognition of co-workers when they go above and beyond.
  • Questions are repetitive weekly, though this may be a function of our administrator, and not the platform itself. Answering the same questions every 2 weeks is an awful lot like the movie Groundhog day.
  • Give employees at all levels visibility into the "How are you feeling" score to get a pulse on the entire company at once.
15Five is a great platform, but it's very simplified and in the 4+ years that I've used it as an employee, I don't feel it has been changed or improved at all. While I'm sure there have been some minor updates, it has stayed virtually the same, which again leads me back to the feeling of "Groundhog day". Data collection plants the seeds for the future of any business, and the need is obviously there, but the monotony of it from an employee's perspective can also contribute to a decline in job joy. Overloading employees with reporting tasks across dozens of software platforms can lead to a major lack of productivity.

As for where this platform is suited - in any organization that has a large number of entry-level employees who are all learning at different paces, with a great deal of upward mobility potential, this could be a very useful way to collect feedback and focus career development. In an organization full of senior-level employees with limited upward mobility who are results (or income) focused, this will be seen as an absolute waste of time and disrespectful to senior employees.
15Five support is quick and helpful. We work with other vendors in the people management space and performance tracking/management who offshore their support or force us into long queues to chat for support and it just doesn't support our needs very well. 15Five is responsive and speedy. We constantly evaluate our vendors for their support and have switched vendors in the past in other areas because of limited support capabilities.