What users are saying about
37 Ratings
18 Ratings
37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.6 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

FollowUp CRM

One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
Betsy Young | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
9.0
FollowUp CRM
9.1
Customer data management / contact management
1CRM
9.0
FollowUp CRM
10.0
Workflow management
1CRM
9.0
FollowUp CRM
10.0
Territory management
1CRM
9.0
FollowUp CRM
6.1
Opportunity management
1CRM
10.0
FollowUp CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
1CRM
9.0
FollowUp CRM
10.0
Contract management
1CRM
7.0
FollowUp CRM
10.0
Quote & order management
1CRM
10.0
FollowUp CRM
8.9
Interaction tracking
1CRM
9.0
FollowUp CRM
10.0
Channel / partner relationship management
1CRM
9.0
FollowUp CRM
7.2

Customer Service & Support

1CRM
9.3
FollowUp CRM
10.0
Case management
1CRM
10.0
FollowUp CRM
10.0
Call center management
1CRM
9.0
FollowUp CRM
10.0
Help desk management
1CRM
9.0
FollowUp CRM
10.0

Marketing Automation

1CRM
10.0
FollowUp CRM
10.0
Lead management
1CRM
10.0
FollowUp CRM
10.0
Email marketing
1CRM
10.0
FollowUp CRM
10.0

CRM Project Management

1CRM
9.7
FollowUp CRM
9.5
Task management
1CRM
9.0
FollowUp CRM
10.0
Billing and invoicing management
1CRM
10.0
FollowUp CRM
8.4
Reporting
1CRM
10.0
FollowUp CRM
10.0

CRM Reporting & Analytics

1CRM
9.0
FollowUp CRM
9.7
Forecasting
1CRM
8.0
FollowUp CRM
9.0
Pipeline visualization
1CRM
9.0
FollowUp CRM
10.0
Customizable reports
1CRM
10.0
FollowUp CRM
10.0

Customization

1CRM
8.5
FollowUp CRM
9.8
Custom fields
1CRM
8.0
FollowUp CRM
10.0
Custom objects
1CRM
8.0
FollowUp CRM
9.0
Scripting environment
1CRM
9.0
FollowUp CRM
10.0
API for custom integration
1CRM
9.0
FollowUp CRM
10.0

Security

1CRM
8.5
FollowUp CRM
10.0
Single sign-on capability
1CRM
8.0
FollowUp CRM
10.0
Role-based user permissions
1CRM
9.0
FollowUp CRM
10.0

Social CRM

1CRM
7.5
FollowUp CRM
10.0
Social data
1CRM
7.0
FollowUp CRM
10.0
Social engagement
1CRM
8.0
FollowUp CRM
10.0

Integrations with 3rd-party Software

1CRM
9.5
FollowUp CRM
7.7
Marketing automation
1CRM
9.0
FollowUp CRM
10.0
Compensation management
1CRM
10.0
FollowUp CRM
5.5

Platform

1CRM
9.0
FollowUp CRM
10.0
Mobile access
1CRM
9.0
FollowUp CRM
10.0

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

FollowUp CRM

  • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
  • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
  • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
Gregg Wallick | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

FollowUp CRM

  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
Betsy Young | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

FollowUp CRM

My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
Anonymous | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

FollowUp CRM

  • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
  • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
  • Payments or what the current status of the job is.
Tom Baker | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

FollowUp CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Add comparison