What users are saying about
1CRM vs FollowUp CRM
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 56 reviews and ratings
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.5 out of 100
Based on 18 reviews and ratings
Feature Set Ratings
- 1CRM ranks higher in 2 feature sets: Sales Force Automation, Integrations with 3rd-party Software
- Followup CRM ranks higher in 8 feature sets: Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Platform
Sales Force Automation

9.3
1CRM
93%
9.1
FollowUp CRM
91%
Followup CRM ranks higher in 6/9 features
Followup CRM ranks higher in 6/9 features
Customer data management / contact management

9.6
96%
5 Ratings
10.0
100%
12 Ratings
Workflow management

9.6
96%
5 Ratings
10.0
100%
10 Ratings
Territory management

9.3
93%
5 Ratings
6.1
61%
8 Ratings
Opportunity management

9.6
96%
5 Ratings
10.0
100%
10 Ratings
Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings
10.0
100%
8 Ratings
Contract management

8.8
88%
5 Ratings
10.0
100%
10 Ratings
Quote & order management

9.6
96%
5 Ratings
8.9
89%
6 Ratings
Interaction tracking

9.6
96%
5 Ratings
10.0
100%
9 Ratings
Channel / partner relationship management

9.1
91%
5 Ratings
7.2
72%
7 Ratings
Customer Service & Support

9.6
1CRM
96%
10.0
FollowUp CRM
100%
Followup CRM ranks higher in 3/3 features
Followup CRM ranks higher in 3/3 features
Case management

9.5
95%
5 Ratings
10.0
100%
8 Ratings
Call center management

10.0
100%
5 Ratings
10.0
100%
5 Ratings
Help desk management

9.3
93%
4 Ratings
10.0
100%
6 Ratings
Marketing Automation

8.5
1CRM
85%
10.0
FollowUp CRM
100%
Followup CRM ranks higher in 2/2 features
Followup CRM ranks higher in 2/2 features
Lead management

8.6
86%
5 Ratings
10.0
100%
8 Ratings
Email marketing

8.3
83%
5 Ratings
10.0
100%
5 Ratings
CRM Project Management

9.0
1CRM
90%
9.5
FollowUp CRM
95%
Followup CRM ranks higher in 2/3 features
Followup CRM ranks higher in 2/3 features
Task management

9.0
90%
5 Ratings
10.0
100%
10 Ratings
Billing and invoicing management

8.7
87%
5 Ratings
8.4
84%
3 Ratings
Reporting

9.4
94%
5 Ratings
10.0
100%
9 Ratings
CRM Reporting & Analytics

9.1
1CRM
91%
9.7
FollowUp CRM
97%
Followup CRM ranks higher in 3/3 features
Followup CRM ranks higher in 3/3 features
Forecasting

8.8
88%
5 Ratings
9.0
90%
6 Ratings
Pipeline visualization

9.4
94%
5 Ratings
10.0
100%
9 Ratings
Customizable reports

9.1
91%
5 Ratings
10.0
100%
9 Ratings
Customization

8.9
1CRM
89%
9.8
FollowUp CRM
98%
Followup CRM ranks higher in 3/4 features
Followup CRM ranks higher in 3/4 features
Custom fields

9.0
90%
5 Ratings
10.0
100%
7 Ratings
Custom objects

9.3
93%
4 Ratings
9.0
90%
4 Ratings
Scripting environment

8.6
86%
4 Ratings
10.0
100%
5 Ratings
API for custom integration

8.7
87%
4 Ratings
10.0
100%
4 Ratings
Security

9.2
1CRM
92%
10.0
FollowUp CRM
100%
Followup CRM ranks higher in 2/2 features
Followup CRM ranks higher in 2/2 features
Single sign-on capability

9.1
91%
5 Ratings
10.0
100%
8 Ratings
Role-based user permissions

9.4
94%
5 Ratings
10.0
100%
7 Ratings
Social CRM

9.1
1CRM
91%
10.0
FollowUp CRM
100%
Followup CRM ranks higher in 2/2 features
Followup CRM ranks higher in 2/2 features
Social data

8.9
89%
4 Ratings
10.0
100%
3 Ratings
Social engagement

9.2
92%
4 Ratings
10.0
100%
2 Ratings
Integrations with 3rd-party Software

8.4
1CRM
84%
7.7
FollowUp CRM
77%
1CRM ranks higher in 1/2 features
1CRM ranks higher in 1/2 features
Marketing automation

8.3
83%
4 Ratings
10.0
100%
3 Ratings
Compensation management

8.6
86%
4 Ratings
5.5
55%
2 Ratings
Platform

7.7
1CRM
77%
10.0
FollowUp CRM
100%
Followup CRM ranks higher in 1/1 features
Followup CRM ranks higher in 1/1 features
Mobile access

7.7
77%
4 Ratings
10.0
100%
4 Ratings
Attribute Ratings
- Followup CRM is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.6
1CRM
96%
5 Ratings
10.0
FollowUp CRM
100%
12 Ratings
Usability

9.6
1CRM
96%
4 Ratings
FollowUp CRM
N/A
0 Ratings
Support Rating

9.7
1CRM
97%
4 Ratings
FollowUp CRM
N/A
0 Ratings
Likelihood to Recommend
1CRM
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesFollowUp CRM
One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
Office Administration
DreamMaker Bath & KitchenDesign, 1-10 employees
Pros
1CRM
- Sales management.
- Marketing management.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
FollowUp CRM
- We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
- The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
- Every task is date stamped to insure proper work flow and holds the team accountable to each other.
CEO
Best RoofingConstruction, 51-200 employees
Cons
1CRM
- It should also have voice commands.
- UX needs to be more interactive.
- Rest is great.
Product Developer
DXC TechnologyInformation Technology & Services, 10,001+ employees
FollowUp CRM
- It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
- It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
- It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
Office Administration
DreamMaker Bath & KitchenDesign, 1-10 employees
Pricing Details
1CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—FollowUp CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
1CRM
1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Technical Product Specialist
Northern Safety & IndustrialRetail, 201-500 employees
FollowUp CRM
No score
No answers yet
No answers on this topic
Support Rating
1CRM
1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
FollowUp CRM
No score
No answers yet
No answers on this topic
Alternatives Considered
1CRM

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesFollowUp CRM
My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales

Verified User
Account Manager in Sales
Construction Company, 1-10 employeesReturn on Investment
1CRM
- It has overall increased sales productivity.
- Has reduced lead time for customer and made the deliveries faster and more efficient.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
FollowUp CRM
- I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
- The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
- Payments or what the current status of the job is.
Manager
All Clean of Hot SpringsConstruction, 1-10 employees