What users are saying about
40 Ratings
40 Ratings
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Score 8 out of 100
1 Rating
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Score 9 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

YetiForce CRM

YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
Michael Brennan | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
8.9
YetiForce CRM
8.6
Customer data management / contact management
1CRM
9.0
YetiForce CRM
9.0
Workflow management
1CRM
9.0
YetiForce CRM
9.0
Territory management
1CRM
9.0
YetiForce CRM
9.0
Opportunity management
1CRM
9.5
YetiForce CRM
9.0
Integration with email client (e.g., Outlook or Gmail)
1CRM
8.5
YetiForce CRM
8.0
Contract management
1CRM
8.0
YetiForce CRM
9.0
Quote & order management
1CRM
9.5
YetiForce CRM
8.0
Interaction tracking
1CRM
9.0
YetiForce CRM
8.0
Channel / partner relationship management
1CRM
9.0
YetiForce CRM

Customer Service & Support

1CRM
9.5
YetiForce CRM
8.0
Case management
1CRM
10.0
YetiForce CRM
8.0
Call center management
1CRM
9.5
YetiForce CRM
8.0
Help desk management
1CRM
9.0
YetiForce CRM
8.0

Marketing Automation

1CRM
10.0
YetiForce CRM
7.5
Lead management
1CRM
10.0
YetiForce CRM
8.0
Email marketing
1CRM
10.0
YetiForce CRM
7.0

CRM Project Management

1CRM
9.5
YetiForce CRM
8.0
Task management
1CRM
9.0
YetiForce CRM
9.0
Billing and invoicing management
1CRM
9.5
YetiForce CRM
7.0
Reporting
1CRM
10.0
YetiForce CRM
8.0

CRM Reporting & Analytics

1CRM
9.5
YetiForce CRM
7.7
Forecasting
1CRM
9.0
YetiForce CRM
8.0
Pipeline visualization
1CRM
9.5
YetiForce CRM
7.0
Customizable reports
1CRM
10.0
YetiForce CRM
8.0

Customization

1CRM
8.6
YetiForce CRM
9.0
Custom fields
1CRM
8.5
YetiForce CRM
10.0
Custom objects
1CRM
8.0
YetiForce CRM
10.0
Scripting environment
1CRM
9.0
YetiForce CRM
8.0
API for custom integration
1CRM
9.0
YetiForce CRM
8.0

Security

1CRM
9.3
YetiForce CRM
7.5
Single sign-on capability
1CRM
9.0
YetiForce CRM
7.0
Role-based user permissions
1CRM
9.5
YetiForce CRM
8.0

Social CRM

1CRM
7.5
YetiForce CRM
8.0
Social data
1CRM
7.0
YetiForce CRM
8.0
Social engagement
1CRM
8.0
YetiForce CRM

Integrations with 3rd-party Software

1CRM
9.5
YetiForce CRM
Marketing automation
1CRM
9.0
YetiForce CRM
Compensation management
1CRM
10.0
YetiForce CRM

Platform

1CRM
9.0
YetiForce CRM
8.0
Mobile access
1CRM
9.0
YetiForce CRM
8.0

Pros

1CRM

  • Easy to navigate
  • Easy to store and update customer information
Rey Oneal Garcia | TrustRadius Reviewer

YetiForce CRM

  • Detailed customization
  • Stability and speed
  • Customer support
Michael Brennan | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

YetiForce CRM

  • Lack of documentation
  • No auto updates
  • Server requirements
Michael Brennan | TrustRadius Reviewer

Usability

1CRM

1CRM 9.0
Based on 1 answer
There are/is still room for improvement. But overall it delivers what is expected of it.
Rey Oneal Garcia | TrustRadius Reviewer

YetiForce CRM

No score
No answers yet
No answers on this topic

Support Rating

1CRM

1CRM 10.0
Based on 1 answer
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Rey Oneal Garcia | TrustRadius Reviewer

YetiForce CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

YetiForce CRM

The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
Michael Brennan | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

YetiForce CRM

  • Cost savings
  • More flexibility with the number of users
  • Improved project management results
Michael Brennan | TrustRadius Reviewer

Screenshots

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

1CRM Editions & Modules

Additional Pricing Details

YetiForce CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

YetiForce CRM Editions & Modules

Edition
YetiForce CRMFree
    Additional Pricing Details
    YetiForceCRM is open source and free. There are no license fees. Free support is provided on GitHub. Paid support and additional services are available in the Marketplace which can be accessed directly from the CRM system.

    Rating Summary

    Likelihood to Recommend

    1CRM
    9.0
    YetiForce CRM
    9.0

    Usability

    1CRM
    9.0
    YetiForce CRM

    Support Rating

    1CRM
    10.0
    YetiForce CRM

    Add comparison