What users are saying about
56 Ratings
56 Ratings
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Score 8.3 out of 100
1 Rating
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Score 9 out of 100

Feature Set Ratings

  • 1CRM ranks higher in 7 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Security, Social CRM
  • YetiForce CRM ranks higher in 2 feature sets: Customization, Platform

Sales Force Automation

9.3

1CRM

93%
8.6

YetiForce CRM

86%
1CRM ranks higher in 8/9 features

Customer data management / contact management

9.6
96%
5 Ratings
9.0
90%
1 Rating

Workflow management

9.6
96%
5 Ratings
9.0
90%
1 Rating

Territory management

9.3
93%
5 Ratings
9.0
90%
1 Rating

Opportunity management

9.6
96%
5 Ratings
9.0
90%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings
8.0
80%
1 Rating

Contract management

8.8
88%
5 Ratings
9.0
90%
1 Rating

Quote & order management

9.6
96%
5 Ratings
8.0
80%
1 Rating

Interaction tracking

9.6
96%
5 Ratings
8.0
80%
1 Rating

Channel / partner relationship management

9.1
91%
5 Ratings
N/A
0 Ratings

Customer Service & Support

9.6

1CRM

96%
8.0

YetiForce CRM

80%
1CRM ranks higher in 3/3 features

Case management

9.5
95%
5 Ratings
8.0
80%
1 Rating

Call center management

10.0
100%
5 Ratings
8.0
80%
1 Rating

Help desk management

9.3
93%
4 Ratings
8.0
80%
1 Rating

Marketing Automation

8.5

1CRM

85%
7.5

YetiForce CRM

75%
1CRM ranks higher in 2/2 features

Lead management

8.6
86%
5 Ratings
8.0
80%
1 Rating

Email marketing

8.3
83%
5 Ratings
7.0
70%
1 Rating

CRM Project Management

9.0

1CRM

90%
8.0

YetiForce CRM

80%
1CRM ranks higher in 3/3 features

Task management

9.0
90%
5 Ratings
9.0
90%
1 Rating

Billing and invoicing management

8.7
87%
5 Ratings
7.0
70%
1 Rating

Reporting

9.4
94%
5 Ratings
8.0
80%
1 Rating

CRM Reporting & Analytics

9.1

1CRM

91%
7.7

YetiForce CRM

77%
1CRM ranks higher in 3/3 features

Forecasting

8.8
88%
5 Ratings
8.0
80%
1 Rating

Pipeline visualization

9.4
94%
5 Ratings
7.0
70%
1 Rating

Customizable reports

9.1
91%
5 Ratings
8.0
80%
1 Rating

Customization

8.9

1CRM

89%
9.0

YetiForce CRM

90%
1CRM ranks higher in 2/4 features

Custom fields

9.0
90%
5 Ratings
10.0
100%
1 Rating

Custom objects

9.3
93%
4 Ratings
10.0
100%
1 Rating

Scripting environment

8.6
86%
4 Ratings
8.0
80%
1 Rating

API for custom integration

8.7
87%
4 Ratings
8.0
80%
1 Rating

Security

9.3

1CRM

93%
7.5

YetiForce CRM

75%
1CRM ranks higher in 2/2 features

Single sign-on capability

9.1
91%
5 Ratings
7.0
70%
1 Rating

Role-based user permissions

9.4
94%
5 Ratings
8.0
80%
1 Rating

Social CRM

9.1

1CRM

91%
8.0

YetiForce CRM

80%
1CRM ranks higher in 2/2 features

Social data

8.9
89%
4 Ratings
8.0
80%
1 Rating

Social engagement

9.2
92%
4 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.4

1CRM

84%

YetiForce CRM

Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features

Marketing automation

8.3
83%
4 Ratings
N/A
0 Ratings

Compensation management

8.6
86%
4 Ratings
N/A
0 Ratings

Platform

7.7

1CRM

77%
8.0

YetiForce CRM

80%
YetiForce CRM ranks higher in 1/1 features

Mobile access

7.7
77%
4 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • 1CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.6

1CRM

96%
5 Ratings
9.0

YetiForce CRM

90%
1 Rating

Usability

9.6

1CRM

96%
4 Ratings

YetiForce CRM

N/A
0 Ratings

Support Rating

9.7

1CRM

97%
4 Ratings

YetiForce CRM

N/A
0 Ratings

Likelihood to Recommend

1CRM

While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Anonymous | TrustRadius Reviewer

YetiForce CRM

YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
Michael Brennan | TrustRadius Reviewer

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

YetiForce CRM

  • Detailed customization
  • Stability and speed
  • Customer support
Michael Brennan | TrustRadius Reviewer

Cons

1CRM

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Puneet Madan | TrustRadius Reviewer

YetiForce CRM

  • Lack of documentation
  • No auto updates
  • Server requirements
Michael Brennan | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

1CRM Editions & Modules

Additional Pricing Details

YetiForce CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0

YetiForce CRM Editions & Modules

Edition
YetiForce CRMFree
  1. none
Additional Pricing Details
YetiForceCRM is open source and free. There are no license fees. Free support is provided on GitHub. Paid support and additional services are available in the Marketplace which can be accessed directly from the CRM system.

Usability

1CRM

1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Garry Rumrill | TrustRadius Reviewer

YetiForce CRM

No score
No answers yet
No answers on this topic

Support Rating

1CRM

1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Rey Oneal Garcia | TrustRadius Reviewer

YetiForce CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

1CRM

While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
Anonymous | TrustRadius Reviewer

YetiForce CRM

The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
Michael Brennan | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

YetiForce CRM

  • Cost savings
  • More flexibility with the number of users
  • Improved project management results
Michael Brennan | TrustRadius Reviewer

Screenshots

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