What users are saying about
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Top Rated
58 Ratings

1Password

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Top Rated
58 Ratings
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Score 8.9 out of 101
21 Ratings
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Score 8.7 out of 101

Likelihood to Recommend

1Password

1Password is fantastic for keeping track of personal logins, as well as work logins. Far better than simply jotting down passwords in a notebook and stuffing it in the bottom drawer where you hope no one will notice it! I probably wouldn't trust it to store nuclear codes, but I feel plenty secure knowing that even if malicious parties steal data from a corporate data leak (as has happened to all of us over time), my other logins have not been compromised.
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CyberArk Privileged Account Security

The system is great for enterprise or larger IT departments or teams where temporary or full access may be given using privileged IDs. Requirements for needing local admin access is also eliminated which can help with specific Windows workstation related tasks. It can be very useful when working with remote teams or contractors who may need temporary access to a system when required.
Craig Lockley profile photo

Pros

1Password

  • Securely stores passwords & sensitive data
  • Integration with iPhone's password solution (ability to utilize 1Password info rather than Apple keychain items)
  • Integration with Mac Touch ID
  • Ability to access multiple accounts within a single interface (and search them all -- or not -- as needed)
Jennifer Hess profile photo

CyberArk Privileged Account Security

  • The user interface is intuitive and easy to use.
  • The local server/workstation account management is great with the ability to remove local admin accounts but still leverage admin privileges.
  • Prevents unauthorized access and meets security requirements and allowing for robust and detailed reporting and audit logs.
Craig Lockley profile photo

Cons

1Password

  • If a certain login needs to be placed in two vaults (e.g., for two different teams), any updates must be applied to both instances which creates a bit of a management hurdle. We could create a 'special' vault for those types of items, but that could lead to a lot of extraneous vaults. This is particularly relevant when using the "Guest" feature, as many of the credentials have to be duplicated, and then they won't sync to the Guest vault if they're updated in the Team vault.
  • When using the 1Password iPhone app, the search field takes *forever* to populate results, making the search function essentially unusable. Instead, I typically use the alpha-scrolling and then manually navigate to the item I'm looking for.
  • If I view a specific vault within the desktop app, the next time I use the browser extension the results are also restricted to that vault. In order to get it to look at all vaults again, I have to open the desktop app and change it back to "all vaults" there — there's no way to select the vault within the browser extension.
  • The system walks you through the initial setup steps fairly well, but then setting up the apps can be a bit daunting. I'm planning to get my family members onto a personal plan, but the set up is so complicated that I have to wait until we're together so that I can help them through it. This also creates some difficulty when on-boarding new users for my business, as it takes a lot of effort to be sure they have access to all of the right areas (and then use / save that info in order to log in to the apps).
  • Seems like the business plan should have more options to accommodate organizing credentials for many different clients. Right now, we just rely on consistent naming conventions to allow like items to group together (e.g., Client Name — Website Title), but it's not very elegant and can get lengthy. I know that tags are available for use, but I'm not sure that would achieve the desired result. Initially, I had considered using individual vaults for each client, but there are just too many to merit individual vaults.
  • When using the browser extension, there's no preview of the username, so if you have two records with the same title (e.g., United Mileage Plus), you have to view it before filling to ensure it's the right one. This means that all records must have a unique name / identifier, which can lead to very lengthy titles. This is particularly relevant when you have access to client accounts, since you can't be renaming their items to match your own naming conventions.
Jennifer Hess profile photo

CyberArk Privileged Account Security

  • The copy button in a web-browser requires an add-on to the browser. The feature should be included without the add-on.
  • Forced purchase of re-branded dell servers as account vaults is terrible.
  • Reports are ok but requires some expertise to export data into a better reporting DB.
Craig Lockley profile photo

Usability

1Password

1Password 10.0
Based on 1 answer
The 1Password app design is top notch, much better than a couple other password managers I've looked at. The app and service are very flexible, allowing for many different types of data storage. The browser extensions generally work very well, allowing for easy access to login information while using pretty much any modern web browser.
Nate Dillon profile photo

CyberArk Privileged Account Security

No score
No answers yet
No answers on this topic

Support

1Password

1Password 10.0
Based on 1 answer
I haven't had a lot of issues with 1Password in the past, but I have browsed the 1Password support forums a bit when I have needed an answer for something. The support staff seems to be very responsive. They seem to respond to pretty much everything posted in the support forums.
Nate Dillon profile photo

CyberArk Privileged Account Security

No score
No answers yet
No answers on this topic

Alternatives Considered

1Password

I haven't used any other password solutions. 1Password was recommended to me by a colleague, with whom I was sharing credentials, so that's the one I went with. I've been using it now for about 3 years, and though I periodically have some issues with usability, it's still more effective than manually saving & attempting to secure client credentials. I've considered other solutions like LastPass, especially as they seem to have a lot of integrations with other apps that I use, but my main barrier to switching is that I don't want to have to transfer data, set up a new platform, and add/train my team. Plus, I share credentials via 1Password with several clients and family members, so changing at this point would not be very feasible.
Jennifer Hess profile photo

CyberArk Privileged Account Security

Manage Engine's Password Management solution can accomplish the same features however, their system is cumbersome and not as user friendly to operate. It is however great for small teams. Pleasant Solutions Password Manager Pro can accomplish some of the same things, but the web browser interface is not user friendly at all
Craig Lockley profile photo

Return on Investment

1Password

  • Simplified management & sharing processes, saves time
  • Reduced stress by having a secure platform to save credentials
  • Increased overall password security through the use of complex passwords
  • The guest feature hasn't been as useful given the structure of our vaults, so new contractors are typically added as paid members, which can add up (especially since the membership is billed annually)
Jennifer Hess profile photo

CyberArk Privileged Account Security

  • The costs to operate are high.
  • Has been very easy to share passwords through a secure means. Valuable when compared to compromised credentials and the risks associated with PR or data breach.
  • There are solutions out there that are more cost effective, but the additional features don't match that of CyberArk.
Craig Lockley profile photo

Pricing Details

1Password

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CyberArk Privileged Account Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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