The One Password You Need
Jose F. Gomez | TrustRadius Reviewer
January 09, 2020

The One Password You Need

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with 1Password

We use 1Password to manage all usernames and passwords for our departments and projects. One key issue that we solve by using 1Password, is security. By having 1Password create a new password, we take the burden of choosing a new secure password from the user and make it safer by leveraging the 1Password feature that alerts when a site has been breached and the password should be changed.

Also, some passwords/user sessions need to be generic (for instance for a per role account) and 1Password helps a lot in that field because it lets us share usernames/passwords and even credit card information with teams.
  • Managing passwords: Create truly secure passwords or pass-phrases.
  • Sharing credit card information with appointed team members.
  • 1Password is so secure, that it lacks a self-managed "forget your password" functionality which means that as a manager, I have to approve password resets which may slow down some users.
  • On Chrome, the extension sometimes stops working when the browser is updated.
  • Positive: safer accounts, less (no) security breaches.
  • Positive: better accountability on user accounts.
So far we've barely eve needed to contact support for anything. I think their service is top-notch, however, because their documentation is extremely complete and abundant. The product is extremely easy to use and intuitive enough so that new users, even less technical ones are able to ramp up very quickly.

Do you think 1Password delivers good value for the price?

Yes

Are you happy with 1Password's feature set?

Yes

Did 1Password live up to sales and marketing promises?

Yes

Did implementation of 1Password go as expected?

Yes

Would you buy 1Password again?

Yes

  • When having to memorize passwords, 1Password gets rid of this by just leveraging a single Password (thus the name) and then letting it decide the password/passphrase to use. It integrates well into sign up flows so that there's no excuse not to use it always to generate new passwords.
  • When I want to share credit card information so that other people from my teams can use it to make online purchases.
  • When having a single seat/account that needs to be shared across people due to heavy rotation.
  • When the sign-up process has very complex password rules.