What users are saying about
27 Ratings
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83 Ratings
27 Ratings
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Score 5.8 out of 100

Spryker Cloud Commerce OS

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83 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Feature Set Ratings

  • Spryker Cloud Commerce OS ranks higher in 4 feature sets: Online Storefront, Online Shopping Cart, Online Payment System, eCommerce Marketing
  • 1ShoppingCart and Spryker Cloud Commerce OS are tied in 1 feature set: eCommerce Business Management

Online Storefront

5.5

1ShoppingCart

55%
7.3

Spryker Cloud Commerce OS

73%
Spryker Cloud Commerce OS ranks higher in 7/9 features

Product catalog & listings

6.0
60%
3 Ratings
7.7
77%
57 Ratings

Product management

4.3
43%
4 Ratings
7.0
70%
57 Ratings

Bulk product upload

8.0
80%
2 Ratings
7.4
74%
50 Ratings

Branding

7.0
70%
3 Ratings
7.5
75%
51 Ratings

Mobile storefront

5.0
50%
2 Ratings
7.7
77%
49 Ratings

Product variations

5.0
50%
2 Ratings
7.9
79%
60 Ratings

Website integration

5.3
53%
4 Ratings
N/A
0 Ratings

Visual customization

3.4
34%
4 Ratings
7.4
74%
53 Ratings

CMS

5.4
54%
4 Ratings
5.9
59%
55 Ratings

Online Shopping Cart

5.8

1ShoppingCart

58%
7.8

Spryker Cloud Commerce OS

78%
Spryker Cloud Commerce OS ranks higher in 2/2 features

Abandoned cart recovery

5.3
53%
3 Ratings
7.8
78%
40 Ratings

Checkout user experience

6.3
63%
4 Ratings
7.7
77%
56 Ratings

Online Payment System

7.4

1ShoppingCart

74%
8.0

Spryker Cloud Commerce OS

80%
Spryker Cloud Commerce OS ranks higher in 1/1 features

eCommerce security

7.4
74%
4 Ratings
8.0
80%
52 Ratings

eCommerce Marketing

7.1

1ShoppingCart

71%
7.2

Spryker Cloud Commerce OS

72%
1ShoppingCart ranks higher in 2/3 features

Promotions & discounts

8.0
80%
3 Ratings
7.7
77%
55 Ratings

Personalized recommendations

9.0
90%
3 Ratings
6.7
67%
40 Ratings

SEO

4.3
43%
4 Ratings
7.1
71%
49 Ratings

eCommerce Business Management

7.9

1ShoppingCart

79%
7.9

Spryker Cloud Commerce OS

79%
1ShoppingCart ranks higher in 3/5 features

Multi-site management

10.0
100%
2 Ratings
7.7
77%
54 Ratings

Order processing

6.3
63%
3 Ratings
8.4
84%
56 Ratings

Inventory management

9.0
90%
2 Ratings
7.6
76%
50 Ratings

Shipping

9.0
90%
2 Ratings
7.4
74%
43 Ratings

Custom functionality

5.3
53%
3 Ratings
8.4
84%
58 Ratings

Attribute Ratings

  • Spryker Cloud Commerce OS is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

3.9

1ShoppingCart

39%
6 Ratings
8.0

Spryker Cloud Commerce OS

80%
66 Ratings

Likelihood to Renew

5.5

1ShoppingCart

55%
2 Ratings

Spryker Cloud Commerce OS

N/A
0 Ratings

Usability

1ShoppingCart

N/A
0 Ratings
7.5

Spryker Cloud Commerce OS

75%
66 Ratings

Support Rating

1.0

1ShoppingCart

10%
1 Rating
7.7

Spryker Cloud Commerce OS

77%
66 Ratings

Likelihood to Recommend

1ShoppingCart

Right now it isn't well suited for anything [in my opinion]. It is not being maintained and many of the important functions one got it for in the first place simply do not work and no one is doing anything about it. A number of my colleagues use it too and we are all looking for an alternative. I'd never recommended it to anyone and have steered clients and colleagues away from it.
Sydney Barrows | TrustRadius Reviewer

Spryker Cloud Commerce OS

Spryker is very well suited (B2C and/or B2B) for big companies with complex and individual business models or also if your company needs a certain level of customization. Very good fit, if you need a scalable system.It is rather not the perfect fit for small companies or companies with very basic E-Commerce needs.
Tim Schestag | TrustRadius Reviewer

Pros

1ShoppingCart

  • Manages the ins and outs of a payment process
  • Direct integration with many marketing platforms for quick data sharing
  • Ability to add additional marketing messaging to the process and further cross-sell
Ramin (Remi) Sabouri, MBA | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Data Importers - Spryker is able to cope with large chunks of data ingest e.g. from PIM or ERP. Its integrated Middleware of handling this data.
  • Scaling - Modern architecture makes it possible to scale flexible.
  • Internationalization - Role our your shop with different assortments, pricing and products with out of the box features.
  • Pricing - Spryker supports custom pricing out of the box (volume prices, gross/net prices, customer specific pricing).
  • Order Management.
Anonymous | TrustRadius Reviewer

Cons

1ShoppingCart

  • The UI needs improvement. There are other systems out there that are more intuitive.
  • Customizing/branding a shopping cart page can be a little tricky - when it should be very simple.
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Content - content administration is not a strong part of Spryker, although it improved over the years. I still see room for improvement in the world of bigger CMS systems being able to also do "commerce".
  • Backoffice-usability - for non-technical users the first few days, weeks and month[s] can be full of surprises. An extended documentation, or more intuitive handling on the backoffice could serve every party on Spryker.
  • Off-the-shelf internationalization - Spryker right now comes with an initial data set in English and German, which is for a German based company already a pretty stable starting point. Extension on the base data for Europe-wide used countries would be very helpful - French, Italian, Polish, Russian, etc.
Moritz Jung | TrustRadius Reviewer

Pricing Details

1ShoppingCart

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$34 per month

Spryker Cloud Commerce OS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Starting Price

Likelihood to Renew

1ShoppingCart

1ShoppingCart 5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci | TrustRadius Reviewer

Spryker Cloud Commerce OS

No score
No answers yet
No answers on this topic

Usability

1ShoppingCart

No score
No answers yet
No answers on this topic

Spryker Cloud Commerce OS

Spryker Cloud Commerce OS 7.5
Based on 66 answers
Spryker's usability depends a lot on custom development. Therefore, I would like not to consider usability as something that comes with Spryker Cloud Commerce OS. Spryker Cloud Commerce OS; however, brings all the tools needed to design a solution with great usability.
Saulius Lazaravičius | TrustRadius Reviewer

Support Rating

1ShoppingCart

1ShoppingCart 1.0
Based on 1 answer
Why can't I give it a MINUS 1 million??? There is effectively no support.
Sydney Barrows | TrustRadius Reviewer

Spryker Cloud Commerce OS

Spryker Cloud Commerce OS 7.7
Based on 66 answers
Customer service is well established and reacts very fast to our needs, so that would justify an even higher ranking. But reported bugs take partly a long time to be fixed or are not treated at all. A lot of problems are reported back as "project issues", but having a highly individual product is their USP in the end. Documentation is partly very outdated or not helping at all. Missing developer support for sharing the Spryker technology stack or philosophies.
Anonymous | TrustRadius Reviewer

Alternatives Considered

1ShoppingCart

1ShoppingCart is the best solution for entrepreneurs who need a shopping cart solution. It is much easier to manage than Infusionsoft. The price point is much less than Infusionsoft. I recommend anyone considering Infusionsoft have a dedicated expert in that program on their team because of it's complexity. 1ShoppingCart does not require this because it is more user friendly
Karen Repoli | TrustRadius Reviewer

Spryker Cloud Commerce OS

If you compare Spryker with commerce solutions on the market, you will notice that the focus is not on the front end. Spryker assumes that the store is only one of many possible channels through which customers order today and in the future. To understand the differences, one must therefore take a look at Spryker's architecture. This is divided into the Spryker [Cloud] Commerce OS (the backend with all process-related components), the front-end modules for B2C and B2B, as well as the integration modules (middleware) and interfaces (Glue API).
Anonymous | TrustRadius Reviewer

Return on Investment

1ShoppingCart

  • Better customer service would be helpful, as previously stated if needed to have the customer service calls not be a fee based call and instead included in the price and not an "add on" cost.
  • Just having the ability to connect 1shoppingCart with other systems, such as Wordpress and LeadPages helps to connect all the dots to my sales pages.
Kristin Kuzik | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Extending the reach and visibility of the brand through content and commerce.
  • Increased customer satisfaction through better accessibility (self-service) and easy access to important product information (CAD data, technical documentation, etc.).
  • Rapid deployment thanks to packaged business capabilities and clear development leads to fast ROI and low TCO.
Jan Stöckel | TrustRadius Reviewer

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