[24]7 Assist vs. Eleveo
[24]7 Assist vs. Eleveo
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
[24]7 Assist | N/A | [24]7 Assist call center agent to best serve customers across digital and voice engagements. Assist includes three options: Digital Assist Assist Widget for CRM Active Share Digital Assist is a unified, AI-powered agent console for messaging apps and chat interactions. Assist Widget for CRM provides native and custom connectors to embed Digital Assist into your customer relationship management (CRM) and enterprise systems for a holistic view of… | N/A | |
![]() Eleveo | N/A | Eleveo (formerly ZOOM International) solutions protect a business by recording contact center interactions like service requests, outbound sales, financial or healthcare transactions, providing solutions for privacy and regulatory requirements, and by capturing customer experience. Eleveo provides 100% global recording coverage in the cloud, on-premise, or in hybrid architecture with a fully Native Cloud WFO suite. | N/A |
[24]7 Assist | Eleveo | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
[24]7 Assist | Eleveo | |
---|---|---|
Small Businesses | 8x8 Contact Center Score 7.5 out of 10 | 8x8 Contact Center Score 7.5 out of 10 |
Medium-sized Companies | Zoom Contact Center Score 8.9 out of 10 | Zoom Contact Center Score 8.9 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 8.7 out of 10 | Calabrio Teleopti WFM Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
[24]7 Assist | Eleveo | |
---|---|---|
Likelihood to Recommend | 9.0 (1 ratings) | 8.5 (8 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
[24]7 Assist | Eleveo | |
---|---|---|
Likelihood to Recommend | ![]() [24]7.ai
| ![]() ZOOM International
|
Pros | ![]() [24]7.ai
| ![]() ZOOM International
|
Cons | ![]() [24]7.ai
| ![]() ZOOM International
|
Support Rating | ![]() [24]7.ai No answers on this topic | ![]() ZOOM International
|
Alternatives Considered | ![]() [24]7.ai
| ![]() ZOOM International
|
Return on Investment | ![]() [24]7.ai
| ![]() ZOOM International
|
ScreenShots |