[24]7 Assist vs. Five9
[24]7 Assist vs. Five9
Product | Rating | Most Used By | Product Summary | Starting Price |
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[24]7 Assist | N/A | [24]7 Assist call center agent to best serve customers across digital and voice engagements. Assist includes three options: Digital Assist Assist Widget for CRM Active Share Digital Assist is a unified, AI-powered agent console for messaging apps and chat interactions. Assist Widget for CRM provides native and custom connectors to embed Digital Assist into your customer relationship management (CRM) and enterprise systems for a holistic view of… | N/A | |
Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A |
[24]7 Assist | Five9 | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | ||||||||||||||
More Pricing Information |
[24]7 Assist | Five9 | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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[24]7 Assist | Five9 | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
[24]7 Assist | Five9 | |
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Likelihood to Recommend | 9.0 (1 ratings) | 8.4 (36 ratings) |
Support Rating | - (0 ratings) | 8.0 (8 ratings) |
[24]7 Assist | Five9 | |
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Likelihood to Recommend | [24]7.ai | Five9 |
Pros | [24]7.ai | Five9 |
Cons | [24]7.ai | Five9 |
Support Rating | [24]7.ai No answers on this topic | Five9 |
Alternatives Considered | [24]7.ai | Five9 |
Return on Investment | [24]7.ai | Five9 |
ScreenShots | Five9 Screenshots |