What users are saying about

24-7 Press Release

6 Ratings
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Score 6.5 out of 101

Critical Mention

18 Ratings
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Score 8.6 out of 101

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Likelihood to Recommend

24-7 Press Release

Well suited for increasing digital presence for traditional and online businesses or brands. Can't think of any situation where smart use of 24-7 Press Release isn't relevant.
Teri Thompson profile photo

Critical Mention

Critical Mention is crucial for anyone in public relations monitoring for media coverage. It's absolutely essential for radio and broadcast monitoring, and the web-based article monitoring is a great added bonus. This software is great
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Pros

  • Increases search engine optimization.
  • Builds awareness.
  • Bumps up social media engagement.
Teri Thompson profile photo
  • Critical Mention is very simple to navigate and operate. After signing up for an account, users are assigned a dedicated account manager and given a personalized tutorial that provides them with all the information they need to accomplish their tasks and maximize productivity.
  • Various search options, from Boolean logic to caption keywords make the process of finding and sorting results both quick and easy.
  • Compared to other vendors I've worked with, Critical Mention provides the best services when it comes to real-time monitoring, overall.
Allison Lehman profile photo

Cons

  • More detailed reporting.
Teri Thompson profile photo
  • Some of the functionality could be improved
  • Transcription technology could likely be improved
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Likelihood to Renew

No score
No answers yet
No answers on this topic
Critical Mention10.0
Based on 7 answers
While Critical Mention still has a few bugs, it is by far the best option available when it comes to real time media monitoring and management. The logistical approach and capabilities Critical Mention offers are unmatched and the program has greatly increased the quality of customer support and success reporting for many types of projects and their various components
Allison Lehman profile photo

Usability

No score
No answers yet
No answers on this topic
Critical Mention9.0
Based on 2 answers
Critical Mention's overall usability is great. They just need to clean up a few issues which they are addressing with future releases. But our day to day usability is awesome.
Jerry Kambic profile photo

Support

No score
No answers yet
No answers on this topic
Critical Mention10.0
Based on 1 answer
Look, Critical Mention follows up on an or phone call immediately or in the AM the following business day. I have called them after hours and get a live person to work through any issues that may have come up. Support seems to be job one with Critical Mention.
Jerry Kambic profile photo

Implementation

No score
No answers yet
No answers on this topic
Critical Mention10.0
Based on 1 answer
Critical Mention implementation was easy and fast. Their support and training were awesome.
Jerry Kambic profile photo

Alternatives Considered

Affordable. Easy to use. Effective.
Teri Thompson profile photo
I've used TV Eyes as well, a similar product.
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Return on Investment

  • Positive awareness building on a global scale.
  • Increased attendance to a benefit for a university.
  • Built awareness for a non-profit event for teens at risk.
Teri Thompson profile photo
  • Not sure - I did not purchase this product.
Jessica Washington profile photo

Pricing Details

24-7 Press Release

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Critical Mention

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details