What users are saying about

24-7 Press Release

6 Ratings
Score 6.3 out of 101

Critical Mention

18 Ratings
Score 8.6 out of 101

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Likelihood to Recommend

24-7 Press Release

Well suited for increasing digital presence for traditional and online businesses or brands. Can't think of any situation where smart use of 24-7 Press Release isn't relevant.

Critical Mention

Account teams that have to report on media monitoring coverage for their clients would benefit from using this service. It's a user-friendly, quick way for account teams to deliver on coverage, whether it's a video the client just asked for five minutes ago or a comprehensive analysis report for each quarter. This service probably wouldn't be as useful for more senior executives on account teams as the bulk of monitoring work is on the entry-level account people.

Pros

  • Increases search engine optimization.
  • Builds awareness.
  • Bumps up social media engagement.
  • Pulling real-time metrics to support each piece of broadcast coverge
  • Sharing organized reports of broadcast media coverage
  • Providing playback opportunities for LIVE segments that aren't always accessible for viewing in the moment

Cons

  • More detailed reporting.
  • The reliance on closed captioning can sometimes cause issues when pulling reports
  • There are sometimes complete captioning blackouts making it hard to find and "wordplay" segments accurately

Likelihood to Renew

No score
No answers yet
No answers on this topic
Critical Mention10.0
Based on 7 answers
We have been clients of Critical Mention for over ten years and will continue to be for the foreseeable future.

Usability

No score
No answers yet
No answers on this topic
Critical Mention9.0
Based on 2 answers
Critical Mention's overall usability is great. They just need to clean up a few issues which they are addressing with future releases. But our day to day usability is awesome.

Support

No score
No answers yet
No answers on this topic
Critical Mention10.0
Based on 1 answer
Look, Critical Mention follows up on an or phone call immediately or in the AM the following business day. I have called them after hours and get a live person to work through any issues that may have come up. Support seems to be job one with Critical Mention.

Implementation

No score
No answers yet
No answers on this topic
Critical Mention10.0
Based on 1 answer
Critical Mention implementation was easy and fast. Their support and training were awesome.

Alternatives Considered

Affordable. Easy to use. Effective.
Critical Mention offers a different value than Radian6. Radian6 helped my client achieve the monitoring that they required, but it didn't capture the news segments like Critical Mention was able to

Return on Investment

  • Positive awareness building on a global scale.
  • Increased attendance to a benefit for a university.
  • Built awareness for a non-profit event for teens at risk.
  • The ability share results and information both internally and with clients makes Critical Mention a fantastic collaborative tool that keeps clients coming back with the guarantee of comprehensive reporting and an abundance of detailed information.
  • Real-time digitizing of key distinguishable factors makes this a comprehensive database of valuable influencer information as well as a monitoring system.
  • They provide extensive schema allowing users to customize information and report results, in the manner most appropriate for specific clients and projects.
  • The self-service functionality of Critical Mention combined with their dedicated support team provide essential tools to maximize employee efficiency.

Pricing Details

24-7 Press Release

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Critical Mention

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details