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15 Ratings
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Score 5.8 out of 101
52 Ratings
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Score 6.7 out of 101

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Likelihood to Recommend

24SevenOffice

I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Clinton Verley profile photo

Microsoft Dynamics SL

Does the out of the box version of Microsoft Dynamics SL meet our needs? Many companies have rituals and functions that were established to accommodate what they have to do in the software they use. Take a good look at standard SL in the modules needed, if those functions meet your core needs go with it. Customizations can be done, but keeping a streamlined product allows for quicker and painless upgrades. With that, you gain the benefits of the product that Microsoft Dynamics has put in place to improve the product. Think about reworking internal procedures to meet a standard software.
Jeffrey Morin profile photo

Feature Rating Comparison

Payroll Management

24SevenOffice
7.2
Microsoft Dynamics SL
8.5
Pay calculation
24SevenOffice
7.0
Microsoft Dynamics SL
9.6
Benefit plan administration
24SevenOffice
7.5
Microsoft Dynamics SL
Direct deposit files
24SevenOffice
5.5
Microsoft Dynamics SL
9.0
Salary revision and increment management
24SevenOffice
8.5
Microsoft Dynamics SL
Reimbursement management
24SevenOffice
7.5
Microsoft Dynamics SL
7.0

Customization

24SevenOffice
8.0
Microsoft Dynamics SL
7.3
API for custom integration
24SevenOffice
9.0
Microsoft Dynamics SL
6.0
Plug-ins
24SevenOffice
7.0
Microsoft Dynamics SL
8.6

Security

24SevenOffice
7.2
Microsoft Dynamics SL
5.0
Single sign-on capability
24SevenOffice
7.0
Microsoft Dynamics SL
4.9
Role-based user permissions
24SevenOffice
7.5
Microsoft Dynamics SL
5.2

Reporting & Analytics

24SevenOffice
7.2
Microsoft Dynamics SL
2.8
Dashboards
24SevenOffice
7.0
Microsoft Dynamics SL
2.0
Standard reports
24SevenOffice
8.0
Microsoft Dynamics SL
3.7
Custom reports
24SevenOffice
6.5
Microsoft Dynamics SL
2.7

General Ledger and Configurable Accounting

24SevenOffice
6.5
Microsoft Dynamics SL
6.8
Accounts payable
24SevenOffice
6.0
Microsoft Dynamics SL
6.3
Accounts receivable
24SevenOffice
6.5
Microsoft Dynamics SL
6.0
Global Financial Support
24SevenOffice
7.5
Microsoft Dynamics SL
6.0
Primary and Secondary Ledgers
24SevenOffice
7.0
Microsoft Dynamics SL
5.7
Intercompany Accounting
24SevenOffice
6.0
Microsoft Dynamics SL
4.2
Localizations
24SevenOffice
7.5
Microsoft Dynamics SL
3.3
Journals and Reconciliations
24SevenOffice
6.0
Microsoft Dynamics SL
5.3
Enterprise Accounting
24SevenOffice
5.5
Microsoft Dynamics SL
7.0
Configurable Accounting
24SevenOffice
7.5
Microsoft Dynamics SL
6.0
Centralized Rules Framework
24SevenOffice
6.0
Microsoft Dynamics SL
Standardized Processes
24SevenOffice
6.0
Microsoft Dynamics SL
3.0

Inventory Management

24SevenOffice
7.1
Microsoft Dynamics SL
4.3
Inventory tracking
24SevenOffice
8.0
Microsoft Dynamics SL
6.0
Automatic reordering
24SevenOffice
7.0
Microsoft Dynamics SL
Location management
24SevenOffice
7.0
Microsoft Dynamics SL
1.0
Manufacturing module
24SevenOffice
6.5
Microsoft Dynamics SL
6.0

Order Management

24SevenOffice
7.8
Microsoft Dynamics SL
6.7
Pricing
24SevenOffice
8.0
Microsoft Dynamics SL
6.0
Order entry
24SevenOffice
9.0
Microsoft Dynamics SL
6.0
Credit card processing
24SevenOffice
7.0
Microsoft Dynamics SL
7.0
Cost of goods sold
24SevenOffice
8.5
Microsoft Dynamics SL
7.0
Order Orchestration
24SevenOffice
7.5
Microsoft Dynamics SL
End-to-end order visibility
24SevenOffice
7.5
Microsoft Dynamics SL
8.0
Order exception Resolution
24SevenOffice
7.0
Microsoft Dynamics SL
6.0

Subledger and Financial Process

24SevenOffice
7.4
Microsoft Dynamics SL
4.8
Automated Invoice Processing
24SevenOffice
8.0
Microsoft Dynamics SL
3.7
Shared Services Payments
24SevenOffice
7.0
Microsoft Dynamics SL
6.0
Billings Management
24SevenOffice
6.0
Microsoft Dynamics SL
6.0
Customer Receipt Applications
24SevenOffice
8.0
Microsoft Dynamics SL
5.0
Customer Collections
24SevenOffice
8.0
Microsoft Dynamics SL
6.0
Revenue Recognition
24SevenOffice
8.0
Microsoft Dynamics SL
4.3
Cash Management
24SevenOffice
9.0
Microsoft Dynamics SL
3.9
Asset Management
24SevenOffice
6.5
Microsoft Dynamics SL
4.7
Travel & Expense Management
24SevenOffice
8.0
Microsoft Dynamics SL
5.0
Budgetary Control & Encumbrance Accounting
24SevenOffice
6.0
Microsoft Dynamics SL
2.0
Period Close
24SevenOffice
7.0
Microsoft Dynamics SL
4.9
Transactions Tax
24SevenOffice
8.0
Microsoft Dynamics SL
7.0
Subledger Reconciliations
24SevenOffice
6.5
Microsoft Dynamics SL
4.2
3rd Party Accounting Systems
24SevenOffice
7.5
Microsoft Dynamics SL

Project Financial Management

24SevenOffice
7.3
Microsoft Dynamics SL
3.5
Budgeting and Forecasting
24SevenOffice
8.5
Microsoft Dynamics SL
4.3
Project Costing
24SevenOffice
7.0
Microsoft Dynamics SL
3.7
Cost Capture
24SevenOffice
8.5
Microsoft Dynamics SL
3.7
Capital Project Management
24SevenOffice
6.5
Microsoft Dynamics SL
Customer Invoicing
24SevenOffice
6.5
Microsoft Dynamics SL
5.0
Customer Contract Compliance
24SevenOffice
8.5
Microsoft Dynamics SL
Project Revenue Recognition
24SevenOffice
8.0
Microsoft Dynamics SL
2.0
Project Financial Performance Analysis
24SevenOffice
8.0
Microsoft Dynamics SL
4.3
Project Financials Dashboard
24SevenOffice
6.0
Microsoft Dynamics SL
2.0
Real-time Financial Reporting
24SevenOffice
7.0
Microsoft Dynamics SL
2.7
Embedded Business Intelligence
24SevenOffice
6.0
Microsoft Dynamics SL
Project Planning Collaboration
24SevenOffice
7.5
Microsoft Dynamics SL

Project Execution Management

24SevenOffice
7.4
Microsoft Dynamics SL
Project Planning and Scheduling
24SevenOffice
8.0
Microsoft Dynamics SL
Project Manager Dashboard
24SevenOffice
7.5
Microsoft Dynamics SL
Resource Manager Dashboard
24SevenOffice
8.0
Microsoft Dynamics SL
Task Insight for Project Managers
24SevenOffice
7.5
Microsoft Dynamics SL
Project Manager Mobile Functionality
24SevenOffice
6.0
Microsoft Dynamics SL
Team Member Task Collaboration
24SevenOffice
7.0
Microsoft Dynamics SL
Team Member Mobile Functionality
24SevenOffice
5.5
Microsoft Dynamics SL
Project Candidate Search
24SevenOffice
7.0
Microsoft Dynamics SL
Project Candidate Comparison and Analysis
24SevenOffice
6.5
Microsoft Dynamics SL
Defineable Resource Pools
24SevenOffice
9.0
Microsoft Dynamics SL
Defineable Resource Pools
24SevenOffice
7.0
Microsoft Dynamics SL
Talent Profiles
24SevenOffice
7.0
Microsoft Dynamics SL
Real-Time Project Reporting
24SevenOffice
8.5
Microsoft Dynamics SL
Absence Management
24SevenOffice
8.0
Microsoft Dynamics SL
Product Lifecycle Management
24SevenOffice
8.0
Microsoft Dynamics SL

Grants Management

24SevenOffice
7.4
Microsoft Dynamics SL
6.3
Award Lifecycle Management
24SevenOffice
8.0
Microsoft Dynamics SL
6.0
Spending Control
24SevenOffice
6.5
Microsoft Dynamics SL
6.0
Indirect Cost Management
24SevenOffice
7.5
Microsoft Dynamics SL
Billing
24SevenOffice
7.5
Microsoft Dynamics SL
7.0

Procurement

24SevenOffice
6.8
Microsoft Dynamics SL
Sourcing Team Collaboration
24SevenOffice
8.0
Microsoft Dynamics SL
Sourcing Analysis
24SevenOffice
7.0
Microsoft Dynamics SL
Bids Analyzed and Compared
24SevenOffice
7.0
Microsoft Dynamics SL
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.5
Microsoft Dynamics SL
Contract Authoring
24SevenOffice
7.5
Microsoft Dynamics SL
Contract Compliance Management
24SevenOffice
6.5
Microsoft Dynamics SL
Contract History
24SevenOffice
5.5
Microsoft Dynamics SL
Contract Renewal Automation
24SevenOffice
7.5
Microsoft Dynamics SL
Contract Repository
24SevenOffice
6.5
Microsoft Dynamics SL
Contract Standardization and Enforcement
24SevenOffice
6.0
Microsoft Dynamics SL
Electronic Signatures
24SevenOffice
7.0
Microsoft Dynamics SL
Invoice Automated Matching
24SevenOffice
8.5
Microsoft Dynamics SL
Purchasing Risk and Compliance Management
24SevenOffice
7.5
Microsoft Dynamics SL
Requisitions-to-Purchase Orders Integrated
24SevenOffice
6.0
Microsoft Dynamics SL
Spend Compliance Management
24SevenOffice
6.5
Microsoft Dynamics SL
Supplier Assessment
24SevenOffice
7.5
Microsoft Dynamics SL
Supplier Communication and Collaboration
24SevenOffice
7.5
Microsoft Dynamics SL
Supplier Management
24SevenOffice
5.5
Microsoft Dynamics SL
Supplier Portal
24SevenOffice
6.0
Microsoft Dynamics SL

Risk Management

24SevenOffice
6.9
Microsoft Dynamics SL
Risk Repository
24SevenOffice
7.0
Microsoft Dynamics SL
Control Management
24SevenOffice
8.0
Microsoft Dynamics SL
Control Mapping
24SevenOffice
5.5
Microsoft Dynamics SL
Control Efficiency Assessments
24SevenOffice
7.0
Microsoft Dynamics SL
Automated Control Assessments
24SevenOffice
7.5
Microsoft Dynamics SL
Assessment Capture
24SevenOffice
6.5
Microsoft Dynamics SL
Issue Detection
24SevenOffice
7.0
Microsoft Dynamics SL
Automatic Notification
24SevenOffice
8.0
Microsoft Dynamics SL
Remediation and Certification
24SevenOffice
5.5
Microsoft Dynamics SL

Logistics

24SevenOffice
7.0
Microsoft Dynamics SL
Transportation Planning and Optimization
24SevenOffice
7.5
Microsoft Dynamics SL
Transportation Sourcing Management
24SevenOffice
5.5
Microsoft Dynamics SL
Transportation Process Integration
24SevenOffice
7.0
Microsoft Dynamics SL
Transportation Execution Management
24SevenOffice
7.0
Microsoft Dynamics SL
Freight Payment Automation
24SevenOffice
8.5
Microsoft Dynamics SL
Trade Management
24SevenOffice
6.0
Microsoft Dynamics SL
Trade Regulatory Compliance Management
24SevenOffice
8.0
Microsoft Dynamics SL
Customs Entry Management
24SevenOffice
6.0
Microsoft Dynamics SL
Customs Document Management
24SevenOffice
7.5
Microsoft Dynamics SL
Customs Document Collaboration
24SevenOffice
8.0
Microsoft Dynamics SL
Fulfillment Management
24SevenOffice
6.0
Microsoft Dynamics SL
Inventory Visibility
24SevenOffice
9.0
Microsoft Dynamics SL
Warehouse Workforce Management
24SevenOffice
5.0
Microsoft Dynamics SL

Manufacturing

24SevenOffice
6.7
Microsoft Dynamics SL
6.0
Production Process Design
24SevenOffice
8.5
Microsoft Dynamics SL
Supply Chain Business Flows
24SevenOffice
7.0
Microsoft Dynamics SL
Production Management
24SevenOffice
8.0
Microsoft Dynamics SL
6.0
Contracted Manufacturing Management
24SevenOffice
5.5
Microsoft Dynamics SL
Configuration Management
24SevenOffice
6.5
Microsoft Dynamics SL
Work Definition
24SevenOffice
5.5
Microsoft Dynamics SL
Work Execution
24SevenOffice
7.5
Microsoft Dynamics SL
Advanced Fulfillment
24SevenOffice
6.5
Microsoft Dynamics SL
Manufacturing Costs
24SevenOffice
5.5
Microsoft Dynamics SL

Supply Chain

24SevenOffice
7.9
Microsoft Dynamics SL
6.0
Forecasting
24SevenOffice
8.0
Microsoft Dynamics SL
Inventory Planning
24SevenOffice
9.0
Microsoft Dynamics SL
6.0
Multi-tier Supply Chain Planning
24SevenOffice
6.5
Microsoft Dynamics SL
Performance Monitoring
24SevenOffice
8.0
Microsoft Dynamics SL

Product Lifecycle Management

24SevenOffice
7.4
Microsoft Dynamics SL
Ideation Management
24SevenOffice
8.0
Microsoft Dynamics SL
Requirements Management
24SevenOffice
6.0
Microsoft Dynamics SL
Proposal Management
24SevenOffice
5.0
Microsoft Dynamics SL
Innovation Portfolio Management
24SevenOffice
7.0
Microsoft Dynamics SL
Product Master Data Management
24SevenOffice
8.5
Microsoft Dynamics SL
Vendor Portal
24SevenOffice
8.0
Microsoft Dynamics SL
Project Portfolio Management
24SevenOffice
9.5
Microsoft Dynamics SL

Pros

  • Invoicing is a strength. The invoices produced are clear, correct and legible.
  • We have found some decent time-saving solutions within its project management suite, including an excellent task organizer.
  • Installation of the software is a snap due to the cloud solution.
Clinton Verley profile photo
  • Field service modules (dispatch, contracts and equipment tracking) work very well for us. Each service location has control of their operations, but their service information is visible across the company.
  • Multi-company operations are a great benefit. We have 7 individual corporations operating in a single database. there is a single repository for shared information, allowing us to appear as a single seamless operation to our customers, while maintaining separate operational reports and separate and consolidated financial reporting.
  • TCO is very competitive. We have invested less than 150 K in the Product and user licenses. Our annual fees for support are under 30 K.
  • Dynamics SL has a strong independent Users Group. This resource is very valuable as I know people across the world that are a good forum for seeking answers.
  • Customization Manager and the Visual Tools software development kit allows us to easily customize and extend the functionality to meet changing business requirements. We have created solutions for Inter-Company inventory transfers, multi-currency financial reporting and many small changes to enhance productivity
Mark Schrier profile photo

Cons

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Clinton Verley profile photo
  • When we have a lot of invoices rather than just a few large invoices, we can be frustrated by how long it takes Flexible Billings to generate a lot of invoices
  • It would be nice if Dynamics SL had an easy integration to some of the nicer salestax tools such as Avalara and CCH.
  • It would be nice if the fixed assets module and electronic banking were not third party.
Jack Boyer, MCP, CPA (Inactive) profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Microsoft Dynamics SL5.4
Based on 8 answers
It is a well established erp system supported by Microsoft. Microsoft is constantly looking to improve the product.
No photo available

Usability

No score
No answers yet
No answers on this topic
Microsoft Dynamics SL1.8
Based on 6 answers
It takes some getting used to, especially if you aren't very technologically savvy. But I promise, it is definitely easy to manage once you've gotten used to it.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
Microsoft Dynamics SL9.9
Based on 2 answers
We have had only one unplanned outage for 2 hours in the last 30 months. We shut down for 30 min to 1 hour once a month, but that is for Microsoft OS updates to the servers. Being a 24/7 world wide operation, the reliability is really important. We do get an 8 hour window on the weekend that we can be down for a short period to install Microsoft Dynamics SL updates, but we do not have many of those. On our last version upgrade, we shut the users out at 9:30 am and were fully operational in less than 6 hours. The upgrade was New SQL server, New SL server and 2 new Citrix servers.
Mark Schrier profile photo

Support

No score
No answers yet
No answers on this topic
Microsoft Dynamics SL9.5
Based on 4 answers
They give you the answers to your questions quickly. Extremely supportive support team.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Microsoft Dynamics SL9.0
Based on 4 answers
Just to let it take its course. The implementation for me once I became a part of my former organization was pretty seamless. Just get to know the basics and call the support team to ask questions if you need help on an issue, should they arise. They are ready, willing, and able to help!
No photo available

Alternatives Considered

We selected 24SevenOffice because the vendor made a lot of promises and demos related to network uptime and features. None of this ended up being exactly correct in real life. I have never used any other PM software so I can't really speak to how it compares in a lot of those ways.
Clinton Verley profile photo
QuickBooks is a good entry point software. Dynamics is the next logical progression in a company's growth. Dynamics SL will allow for rapid growth and provide the necessary controls that QuickBooks is lacking.
No photo available

Scalability

No score
No answers yet
No answers on this topic
Microsoft Dynamics SL1.4
Based on 2 answers
Since the backbone of the database is MS SQLServer, the database can be easily scaled.
Mark Schrier profile photo

Return on Investment

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Clinton Verley profile photo
  • Increased employee efficiency. While using this program, I was able to complete payments to factories pretty seamlessly. I just had to select the invoice that was getting paid, and include it in the batch for payment.
  • Better customer service. I was able to better communicate with factories what was owed to them and why by entering the debit or credit notes and adding them to the batch to submit for payment.
No photo available

Pricing Details

24SevenOffice

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Microsoft Dynamics SL

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details