What users are saying about
15 Ratings
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Score 6 out of 101
34 Ratings
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Score 7.1 out of 101

Likelihood to Recommend

24SevenOffice

I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Clinton Verley profile photo

SAP Business ByDesign

If this is for a financial database tool, it is sound. If it is for financial data analysis, there needs to be some improvement.
No photo available

Feature Rating Comparison

Payroll Management

24SevenOffice
7.2
SAP Business ByDesign
7.7
Pay calculation
24SevenOffice
7.0
SAP Business ByDesign
Benefit plan administration
24SevenOffice
7.5
SAP Business ByDesign
4.5
Direct deposit files
24SevenOffice
5.5
SAP Business ByDesign
9.1
Salary revision and increment management
24SevenOffice
8.5
SAP Business ByDesign
9.1
Reimbursement management
24SevenOffice
7.5
SAP Business ByDesign
8.2

Customization

24SevenOffice
8.0
SAP Business ByDesign
8.5
API for custom integration
24SevenOffice
9.0
SAP Business ByDesign
8.0
Plug-ins
24SevenOffice
7.0
SAP Business ByDesign
9.0

Security

24SevenOffice
7.2
SAP Business ByDesign
10.0
Single sign-on capability
24SevenOffice
7.0
SAP Business ByDesign
10.0
Role-based user permissions
24SevenOffice
7.5
SAP Business ByDesign
10.0

Reporting & Analytics

24SevenOffice
7.2
SAP Business ByDesign
10.0
Dashboards
24SevenOffice
7.0
SAP Business ByDesign
10.0
Standard reports
24SevenOffice
8.0
SAP Business ByDesign
10.0
Custom reports
24SevenOffice
6.5
SAP Business ByDesign
10.0

General Ledger and Configurable Accounting

24SevenOffice
6.5
SAP Business ByDesign
8.8
Accounts payable
24SevenOffice
6.0
SAP Business ByDesign
9.2
Accounts receivable
24SevenOffice
6.5
SAP Business ByDesign
9.2
Global Financial Support
24SevenOffice
7.5
SAP Business ByDesign
Primary and Secondary Ledgers
24SevenOffice
7.0
SAP Business ByDesign
Intercompany Accounting
24SevenOffice
6.0
SAP Business ByDesign
9.0
Localizations
24SevenOffice
7.5
SAP Business ByDesign
9.0
Journals and Reconciliations
24SevenOffice
6.0
SAP Business ByDesign
Enterprise Accounting
24SevenOffice
5.5
SAP Business ByDesign
9.0
Configurable Accounting
24SevenOffice
7.5
SAP Business ByDesign
Centralized Rules Framework
24SevenOffice
6.0
SAP Business ByDesign
Standardized Processes
24SevenOffice
6.0
SAP Business ByDesign

Inventory Management

24SevenOffice
7.1
SAP Business ByDesign
9.0
Inventory tracking
24SevenOffice
8.0
SAP Business ByDesign
9.0
Automatic reordering
24SevenOffice
7.0
SAP Business ByDesign
9.0
Location management
24SevenOffice
7.0
SAP Business ByDesign
9.0
Manufacturing module
24SevenOffice
6.5
SAP Business ByDesign
9.0

Order Management

24SevenOffice
7.8
SAP Business ByDesign
8.3
Pricing
24SevenOffice
8.0
SAP Business ByDesign
9.0
Order entry
24SevenOffice
9.0
SAP Business ByDesign
9.0
Credit card processing
24SevenOffice
7.0
SAP Business ByDesign
4.5
Cost of goods sold
24SevenOffice
8.5
SAP Business ByDesign
9.0
Order Orchestration
24SevenOffice
7.5
SAP Business ByDesign
End-to-end order visibility
24SevenOffice
7.5
SAP Business ByDesign
9.0
Order exception Resolution
24SevenOffice
7.0
SAP Business ByDesign
9.0

Subledger and Financial Process

24SevenOffice
7.4
SAP Business ByDesign
9.0
Automated Invoice Processing
24SevenOffice
8.0
SAP Business ByDesign
Shared Services Payments
24SevenOffice
7.0
SAP Business ByDesign
Billings Management
24SevenOffice
6.0
SAP Business ByDesign
9.0
Customer Receipt Applications
24SevenOffice
8.0
SAP Business ByDesign
Customer Collections
24SevenOffice
8.0
SAP Business ByDesign
Revenue Recognition
24SevenOffice
8.0
SAP Business ByDesign
9.0
Cash Management
24SevenOffice
9.0
SAP Business ByDesign
Asset Management
24SevenOffice
6.5
SAP Business ByDesign
Travel & Expense Management
24SevenOffice
8.0
SAP Business ByDesign
9.0
Budgetary Control & Encumbrance Accounting
24SevenOffice
6.0
SAP Business ByDesign
Period Close
24SevenOffice
7.0
SAP Business ByDesign
Transactions Tax
24SevenOffice
8.0
SAP Business ByDesign
Subledger Reconciliations
24SevenOffice
6.5
SAP Business ByDesign
3rd Party Accounting Systems
24SevenOffice
7.5
SAP Business ByDesign

Project Financial Management

24SevenOffice
7.3
SAP Business ByDesign
Budgeting and Forecasting
24SevenOffice
8.5
SAP Business ByDesign
Project Costing
24SevenOffice
7.0
SAP Business ByDesign
Cost Capture
24SevenOffice
8.5
SAP Business ByDesign
Capital Project Management
24SevenOffice
6.5
SAP Business ByDesign
Customer Invoicing
24SevenOffice
6.5
SAP Business ByDesign
Customer Contract Compliance
24SevenOffice
8.5
SAP Business ByDesign
Project Revenue Recognition
24SevenOffice
8.0
SAP Business ByDesign
Project Financial Performance Analysis
24SevenOffice
8.0
SAP Business ByDesign
Project Financials Dashboard
24SevenOffice
6.0
SAP Business ByDesign
Real-time Financial Reporting
24SevenOffice
7.0
SAP Business ByDesign
Embedded Business Intelligence
24SevenOffice
6.0
SAP Business ByDesign
Project Planning Collaboration
24SevenOffice
7.5
SAP Business ByDesign

Project Execution Management

24SevenOffice
7.4
SAP Business ByDesign
9.2
Project Planning and Scheduling
24SevenOffice
8.0
SAP Business ByDesign
10.0
Project Manager Dashboard
24SevenOffice
7.5
SAP Business ByDesign
10.0
Resource Manager Dashboard
24SevenOffice
8.0
SAP Business ByDesign
10.0
Task Insight for Project Managers
24SevenOffice
7.5
SAP Business ByDesign
8.0
Project Manager Mobile Functionality
24SevenOffice
6.0
SAP Business ByDesign
8.0
Team Member Task Collaboration
24SevenOffice
7.0
SAP Business ByDesign
Team Member Mobile Functionality
24SevenOffice
5.5
SAP Business ByDesign
Project Candidate Search
24SevenOffice
7.0
SAP Business ByDesign
Project Candidate Comparison and Analysis
24SevenOffice
6.5
SAP Business ByDesign
Defineable Resource Pools
24SevenOffice
9.0
SAP Business ByDesign
Defineable Resource Pools
24SevenOffice
7.0
SAP Business ByDesign
Talent Profiles
24SevenOffice
7.0
SAP Business ByDesign
Real-Time Project Reporting
24SevenOffice
8.5
SAP Business ByDesign
Absence Management
24SevenOffice
8.0
SAP Business ByDesign
Product Lifecycle Management
24SevenOffice
8.0
SAP Business ByDesign

Grants Management

24SevenOffice
7.4
SAP Business ByDesign
Award Lifecycle Management
24SevenOffice
8.0
SAP Business ByDesign
Spending Control
24SevenOffice
6.5
SAP Business ByDesign
Indirect Cost Management
24SevenOffice
7.5
SAP Business ByDesign
Billing
24SevenOffice
7.5
SAP Business ByDesign

Procurement

24SevenOffice
6.8
SAP Business ByDesign
Sourcing Team Collaboration
24SevenOffice
8.0
SAP Business ByDesign
Sourcing Analysis
24SevenOffice
7.0
SAP Business ByDesign
Bids Analyzed and Compared
24SevenOffice
7.0
SAP Business ByDesign
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.5
SAP Business ByDesign
Contract Authoring
24SevenOffice
7.5
SAP Business ByDesign
Contract Compliance Management
24SevenOffice
6.5
SAP Business ByDesign
Contract History
24SevenOffice
5.5
SAP Business ByDesign
Contract Renewal Automation
24SevenOffice
7.5
SAP Business ByDesign
Contract Repository
24SevenOffice
6.5
SAP Business ByDesign
Contract Standardization and Enforcement
24SevenOffice
6.0
SAP Business ByDesign
Electronic Signatures
24SevenOffice
7.0
SAP Business ByDesign
Invoice Automated Matching
24SevenOffice
8.5
SAP Business ByDesign
Purchasing Risk and Compliance Management
24SevenOffice
7.5
SAP Business ByDesign
Requisitions-to-Purchase Orders Integrated
24SevenOffice
6.0
SAP Business ByDesign
Spend Compliance Management
24SevenOffice
6.5
SAP Business ByDesign
Supplier Assessment
24SevenOffice
7.5
SAP Business ByDesign
Supplier Communication and Collaboration
24SevenOffice
7.5
SAP Business ByDesign
Supplier Management
24SevenOffice
5.5
SAP Business ByDesign
Supplier Portal
24SevenOffice
6.0
SAP Business ByDesign

Risk Management

24SevenOffice
6.9
SAP Business ByDesign
Risk Repository
24SevenOffice
7.0
SAP Business ByDesign
Control Management
24SevenOffice
8.0
SAP Business ByDesign
Control Mapping
24SevenOffice
5.5
SAP Business ByDesign
Control Efficiency Assessments
24SevenOffice
7.0
SAP Business ByDesign
Automated Control Assessments
24SevenOffice
7.5
SAP Business ByDesign
Assessment Capture
24SevenOffice
6.5
SAP Business ByDesign
Issue Detection
24SevenOffice
7.0
SAP Business ByDesign
Automatic Notification
24SevenOffice
8.0
SAP Business ByDesign
Remediation and Certification
24SevenOffice
5.5
SAP Business ByDesign

Logistics

24SevenOffice
7.0
SAP Business ByDesign
10.0
Transportation Planning and Optimization
24SevenOffice
7.5
SAP Business ByDesign
Transportation Sourcing Management
24SevenOffice
5.5
SAP Business ByDesign
Transportation Process Integration
24SevenOffice
7.0
SAP Business ByDesign
Transportation Execution Management
24SevenOffice
7.0
SAP Business ByDesign
Freight Payment Automation
24SevenOffice
8.5
SAP Business ByDesign
Trade Management
24SevenOffice
6.0
SAP Business ByDesign
Trade Regulatory Compliance Management
24SevenOffice
8.0
SAP Business ByDesign
Customs Entry Management
24SevenOffice
6.0
SAP Business ByDesign
Customs Document Management
24SevenOffice
7.5
SAP Business ByDesign
Customs Document Collaboration
24SevenOffice
8.0
SAP Business ByDesign
Fulfillment Management
24SevenOffice
6.0
SAP Business ByDesign
Inventory Visibility
24SevenOffice
9.0
SAP Business ByDesign
10.0
Warehouse Workforce Management
24SevenOffice
5.0
SAP Business ByDesign

Manufacturing

24SevenOffice
6.7
SAP Business ByDesign
10.0
Production Process Design
24SevenOffice
8.5
SAP Business ByDesign
10.0
Supply Chain Business Flows
24SevenOffice
7.0
SAP Business ByDesign
10.0
Production Management
24SevenOffice
8.0
SAP Business ByDesign
10.0
Contracted Manufacturing Management
24SevenOffice
5.5
SAP Business ByDesign
10.0
Configuration Management
24SevenOffice
6.5
SAP Business ByDesign
10.0
Work Definition
24SevenOffice
5.5
SAP Business ByDesign
10.0
Work Execution
24SevenOffice
7.5
SAP Business ByDesign
10.0
Advanced Fulfillment
24SevenOffice
6.5
SAP Business ByDesign
10.0
Manufacturing Costs
24SevenOffice
5.5
SAP Business ByDesign
10.0

Supply Chain

24SevenOffice
7.9
SAP Business ByDesign
10.0
Forecasting
24SevenOffice
8.0
SAP Business ByDesign
10.0
Inventory Planning
24SevenOffice
9.0
SAP Business ByDesign
10.0
Multi-tier Supply Chain Planning
24SevenOffice
6.5
SAP Business ByDesign
10.0
Performance Monitoring
24SevenOffice
8.0
SAP Business ByDesign
10.0

Product Lifecycle Management

24SevenOffice
7.4
SAP Business ByDesign
Ideation Management
24SevenOffice
8.0
SAP Business ByDesign
Requirements Management
24SevenOffice
6.0
SAP Business ByDesign
Proposal Management
24SevenOffice
5.0
SAP Business ByDesign
Innovation Portfolio Management
24SevenOffice
7.0
SAP Business ByDesign
Product Master Data Management
24SevenOffice
8.5
SAP Business ByDesign
Vendor Portal
24SevenOffice
8.0
SAP Business ByDesign
Project Portfolio Management
24SevenOffice
9.5
SAP Business ByDesign

Pros

24SevenOffice

  • Invoicing is a strength. The invoices produced are clear, correct and legible.
  • We have found some decent time-saving solutions within its project management suite, including an excellent task organizer.
  • Installation of the software is a snap due to the cloud solution.
Clinton Verley profile photo

SAP Business ByDesign

  • Reporting- Users can slice and dice data very easily to generate the desired information views
  • Integrating Data- Financial data and sales data reside in a single platform
  • Help- Embedded help features, tons of online forums, chat help, etc
Brandon Knight profile photo

Cons

24SevenOffice

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Clinton Verley profile photo

SAP Business ByDesign

  • At times the system can be a bit tedious, what I mean by that is multiple clicks to complete a simple task.
  • Complexity can be an issue, but the system does allow for configuration to match complexity with user role
  • Internet Access- Cloud only system if our local internet is out, access can be challenging. We used mobile hotspots when needed and this worked fine.
Brandon Knight profile photo

Likelihood to Renew

24SevenOffice

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 9.5
Based on 2 answers
We have invested so much time and resources into building our business processes around this system, that it is very unlikely we would switch at this point
No photo available

Alternatives Considered

24SevenOffice

We selected 24SevenOffice because the vendor made a lot of promises and demos related to network uptime and features. None of this ended up being exactly correct in real life. I have never used any other PM software so I can't really speak to how it compares in a lot of those ways.
Clinton Verley profile photo

SAP Business ByDesign

ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
Brandon Knight profile photo

Return on Investment

24SevenOffice

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Clinton Verley profile photo

SAP Business ByDesign

  • Great tool for me as a salesman, visibility into all my accounts and contacts. Great ROI for me personally as it helps me track my business prospects.
  • Easy access via the cloud for home, office, or on the go. Has mobile apps that are effective for simple tasks and reminders.
  • Great community to be a part of, tons of online resources. Also, have the ability to connect with SAP directly and with partner network, there are many layers of support.
Brandon Knight profile photo

Pricing Details

24SevenOffice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

SAP Business ByDesign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

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