What users are saying about
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 5.6 out of 100
Based on 15 reviews and ratings
45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 45 reviews and ratings
Likelihood to Recommend
24SevenOffice
I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
SAP Business ByDesign
Do you plan on going public at some point? If so, this may not be the best solution for you

Verified User
Manager in Finance and Accounting
Consumer Electronics Company, 51-200 employeesFeature Rating Comparison
Payroll Management
24SevenOffice
7.1
SAP Business ByDesign
8.4
Pay calculation
24SevenOffice
6.8
SAP Business ByDesign
—
Benefit plan administration
24SevenOffice
7.6
SAP Business ByDesign
4.5
Direct deposit files
24SevenOffice
5.2
SAP Business ByDesign
9.1
Salary revision and increment management
24SevenOffice
8.6
SAP Business ByDesign
10.0
Reimbursement management
24SevenOffice
7.4
SAP Business ByDesign
10.0
Customization
24SevenOffice
7.9
SAP Business ByDesign
9.1
API for custom integration
24SevenOffice
9.0
SAP Business ByDesign
9.0
Plug-ins
24SevenOffice
6.8
SAP Business ByDesign
9.1
Security
24SevenOffice
7.1
SAP Business ByDesign
9.3
Single sign-on capability
24SevenOffice
6.8
SAP Business ByDesign
9.0
Role-based user permissions
24SevenOffice
7.4
SAP Business ByDesign
9.5
Reporting & Analytics
24SevenOffice
6.9
SAP Business ByDesign
9.1
Dashboards
24SevenOffice
6.8
SAP Business ByDesign
8.6
Standard reports
24SevenOffice
8.0
SAP Business ByDesign
9.1
Custom reports
24SevenOffice
5.9
SAP Business ByDesign
9.5
General Ledger and Configurable Accounting
24SevenOffice
6.2
SAP Business ByDesign
8.7
Accounts payable
24SevenOffice
5.5
SAP Business ByDesign
9.1
Accounts receivable
24SevenOffice
5.9
SAP Business ByDesign
9.1
Global Financial Support
24SevenOffice
7.2
SAP Business ByDesign
9.1
Primary and Secondary Ledgers
24SevenOffice
6.8
SAP Business ByDesign
9.1
Intercompany Accounting
24SevenOffice
5.5
SAP Business ByDesign
8.6
Localizations
24SevenOffice
7.4
SAP Business ByDesign
8.1
Journals and Reconciliations
24SevenOffice
5.8
SAP Business ByDesign
8.6
Enterprise Accounting
24SevenOffice
4.9
SAP Business ByDesign
9.1
Configurable Accounting
24SevenOffice
7.4
SAP Business ByDesign
9.1
Centralized Rules Framework
24SevenOffice
5.8
SAP Business ByDesign
8.0
Standardized Processes
24SevenOffice
5.5
SAP Business ByDesign
8.0
Inventory Management
24SevenOffice
6.8
SAP Business ByDesign
9.0
Inventory tracking
24SevenOffice
7.8
SAP Business ByDesign
9.1
Automatic reordering
24SevenOffice
6.5
SAP Business ByDesign
10.0
Location management
24SevenOffice
6.8
SAP Business ByDesign
8.0
Manufacturing module
24SevenOffice
6.2
SAP Business ByDesign
9.0
Order Management
24SevenOffice
7.6
SAP Business ByDesign
8.4
Pricing
24SevenOffice
8.0
SAP Business ByDesign
9.1
Order entry
24SevenOffice
9.0
SAP Business ByDesign
9.1
Credit card processing
24SevenOffice
6.5
SAP Business ByDesign
4.5
Cost of goods sold
24SevenOffice
8.2
SAP Business ByDesign
9.1
Order Orchestration
24SevenOffice
6.9
SAP Business ByDesign
9.1
End-to-end order visibility
24SevenOffice
7.8
SAP Business ByDesign
10.0
Order exception Resolution
24SevenOffice
7.0
SAP Business ByDesign
8.0
Subledger and Financial Process
24SevenOffice
7.1
SAP Business ByDesign
9.1
Automated Invoice Processing
24SevenOffice
8.0
SAP Business ByDesign
9.1
Shared Services Payments
24SevenOffice
6.8
SAP Business ByDesign
9.1
Billings Management
24SevenOffice
5.5
SAP Business ByDesign
8.6
Customer Receipt Applications
24SevenOffice
7.8
SAP Business ByDesign
9.1
Customer Collections
24SevenOffice
7.8
SAP Business ByDesign
9.1
Revenue Recognition
24SevenOffice
7.5
SAP Business ByDesign
9.1
Cash Management
24SevenOffice
9.0
SAP Business ByDesign
9.1
Asset Management
24SevenOffice
5.9
SAP Business ByDesign
9.1
Travel & Expense Management
24SevenOffice
7.5
SAP Business ByDesign
10.0
Budgetary Control & Encumbrance Accounting
24SevenOffice
5.5
SAP Business ByDesign
10.0
Period Close
24SevenOffice
6.8
SAP Business ByDesign
9.1
Transactions Tax
24SevenOffice
8.0
SAP Business ByDesign
8.0
Subledger Reconciliations
24SevenOffice
6.2
SAP Business ByDesign
9.1
3rd Party Accounting Systems
24SevenOffice
7.2
SAP Business ByDesign
—
Project Financial Management
24SevenOffice
7.2
SAP Business ByDesign
9.0
Budgeting and Forecasting
24SevenOffice
8.4
SAP Business ByDesign
10.0
Project Costing
24SevenOffice
6.5
SAP Business ByDesign
9.1
Cost Capture
24SevenOffice
8.6
SAP Business ByDesign
9.1
Capital Project Management
24SevenOffice
6.2
SAP Business ByDesign
9.1
Customer Invoicing
24SevenOffice
5.9
SAP Business ByDesign
9.1
Customer Contract Compliance
24SevenOffice
8.6
SAP Business ByDesign
8.0
Project Revenue Recognition
24SevenOffice
8.0
SAP Business ByDesign
9.1
Project Financial Performance Analysis
24SevenOffice
7.8
SAP Business ByDesign
9.1
Project Financials Dashboard
24SevenOffice
5.8
SAP Business ByDesign
9.1
Real-time Financial Reporting
24SevenOffice
7.0
SAP Business ByDesign
9.1
Embedded Business Intelligence
24SevenOffice
5.8
SAP Business ByDesign
9.1
Project Planning Collaboration
24SevenOffice
7.4
SAP Business ByDesign
9.1
Project Execution Management
24SevenOffice
7.2
SAP Business ByDesign
8.3
Project Planning and Scheduling
24SevenOffice
8.2
SAP Business ByDesign
9.1
Project Manager Dashboard
24SevenOffice
7.4
SAP Business ByDesign
9.1
Resource Manager Dashboard
24SevenOffice
8.0
SAP Business ByDesign
8.0
Task Insight for Project Managers
24SevenOffice
7.4
SAP Business ByDesign
8.0
Project Manager Mobile Functionality
24SevenOffice
5.5
SAP Business ByDesign
8.0
Team Member Task Collaboration
24SevenOffice
6.5
SAP Business ByDesign
8.0
Team Member Mobile Functionality
24SevenOffice
4.9
SAP Business ByDesign
—
Project Candidate Search
24SevenOffice
6.8
SAP Business ByDesign
—
Project Candidate Comparison and Analysis
24SevenOffice
6.2
SAP Business ByDesign
—
Defineable Resource Pools
24SevenOffice
9.0
SAP Business ByDesign
—
Defineable Resource Pools
24SevenOffice
6.5
SAP Business ByDesign
—
Talent Profiles
24SevenOffice
6.8
SAP Business ByDesign
—
Real-Time Project Reporting
24SevenOffice
8.4
SAP Business ByDesign
8.0
Absence Management
24SevenOffice
8.0
SAP Business ByDesign
—
Product Lifecycle Management
24SevenOffice
8.0
SAP Business ByDesign
—
Grants Management
24SevenOffice
7.2
SAP Business ByDesign
10.0
Award Lifecycle Management
24SevenOffice
8.0
SAP Business ByDesign
10.0
Spending Control
24SevenOffice
6.2
SAP Business ByDesign
10.0
Indirect Cost Management
24SevenOffice
7.4
SAP Business ByDesign
—
Billing
24SevenOffice
7.2
SAP Business ByDesign
10.0
Procurement
24SevenOffice
6.6
SAP Business ByDesign
8.0
Sourcing Team Collaboration
24SevenOffice
7.8
SAP Business ByDesign
—
Sourcing Analysis
24SevenOffice
7.0
SAP Business ByDesign
8.0
Bids Analyzed and Compared
24SevenOffice
7.0
SAP Business ByDesign
8.0
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.2
SAP Business ByDesign
—
Contract Authoring
24SevenOffice
7.4
SAP Business ByDesign
—
Contract Compliance Management
24SevenOffice
6.2
SAP Business ByDesign
—
Contract History
24SevenOffice
4.9
SAP Business ByDesign
—
Contract Renewal Automation
24SevenOffice
7.6
SAP Business ByDesign
—
Contract Repository
24SevenOffice
6.4
SAP Business ByDesign
—
Contract Standardization and Enforcement
24SevenOffice
5.5
SAP Business ByDesign
—
Electronic Signatures
24SevenOffice
6.5
SAP Business ByDesign
—
Invoice Automated Matching
24SevenOffice
8.4
SAP Business ByDesign
8.0
Purchasing Risk and Compliance Management
24SevenOffice
7.4
SAP Business ByDesign
—
Requisitions-to-Purchase Orders Integrated
24SevenOffice
5.5
SAP Business ByDesign
8.0
Spend Compliance Management
24SevenOffice
6.4
SAP Business ByDesign
8.0
Supplier Assessment
24SevenOffice
7.6
SAP Business ByDesign
—
Supplier Communication and Collaboration
24SevenOffice
7.4
SAP Business ByDesign
—
Supplier Management
24SevenOffice
4.9
SAP Business ByDesign
8.0
Supplier Portal
24SevenOffice
5.5
SAP Business ByDesign
—
Risk Management
24SevenOffice
6.7
SAP Business ByDesign
—
Risk Repository
24SevenOffice
7.0
SAP Business ByDesign
—
Control Management
24SevenOffice
8.0
SAP Business ByDesign
—
Control Mapping
24SevenOffice
4.9
SAP Business ByDesign
—
Control Efficiency Assessments
24SevenOffice
6.8
SAP Business ByDesign
—
Automated Control Assessments
24SevenOffice
7.4
SAP Business ByDesign
—
Assessment Capture
24SevenOffice
5.9
SAP Business ByDesign
—
Issue Detection
24SevenOffice
7.0
SAP Business ByDesign
—
Automatic Notification
24SevenOffice
8.2
SAP Business ByDesign
—
Remediation and Certification
24SevenOffice
4.9
SAP Business ByDesign
—
Logistics
24SevenOffice
6.8
SAP Business ByDesign
9.1
Transportation Planning and Optimization
24SevenOffice
7.4
SAP Business ByDesign
—
Transportation Sourcing Management
24SevenOffice
5.2
SAP Business ByDesign
—
Transportation Process Integration
24SevenOffice
7.0
SAP Business ByDesign
—
Transportation Execution Management
24SevenOffice
7.0
SAP Business ByDesign
—
Freight Payment Automation
24SevenOffice
8.6
SAP Business ByDesign
—
Trade Management
24SevenOffice
5.3
SAP Business ByDesign
—
Trade Regulatory Compliance Management
24SevenOffice
7.8
SAP Business ByDesign
—
Customs Entry Management
24SevenOffice
5.5
SAP Business ByDesign
—
Customs Document Management
24SevenOffice
7.4
SAP Business ByDesign
—
Customs Document Collaboration
24SevenOffice
8.0
SAP Business ByDesign
—
Fulfillment Management
24SevenOffice
5.3
SAP Business ByDesign
—
Inventory Visibility
24SevenOffice
9.0
SAP Business ByDesign
9.1
Warehouse Workforce Management
24SevenOffice
5.0
SAP Business ByDesign
9.1
Manufacturing
24SevenOffice
6.5
SAP Business ByDesign
8.9
Production Process Design
24SevenOffice
8.6
SAP Business ByDesign
9.1
Supply Chain Business Flows
24SevenOffice
6.8
SAP Business ByDesign
9.1
Production Management
24SevenOffice
7.8
SAP Business ByDesign
9.1
Contracted Manufacturing Management
24SevenOffice
4.9
SAP Business ByDesign
10.0
Configuration Management
24SevenOffice
6.2
SAP Business ByDesign
8.0
Work Definition
24SevenOffice
5.2
SAP Business ByDesign
10.0
Work Execution
24SevenOffice
7.6
SAP Business ByDesign
8.0
Advanced Fulfillment
24SevenOffice
6.2
SAP Business ByDesign
8.0
Manufacturing Costs
24SevenOffice
4.9
SAP Business ByDesign
9.1
Supply Chain
24SevenOffice
7.7
SAP Business ByDesign
8.5
Forecasting
24SevenOffice
8.0
SAP Business ByDesign
9.1
Inventory Planning
24SevenOffice
9.0
SAP Business ByDesign
9.1
Multi-tier Supply Chain Planning
24SevenOffice
5.9
SAP Business ByDesign
8.0
Performance Monitoring
24SevenOffice
7.8
SAP Business ByDesign
8.0
Product Lifecycle Management
24SevenOffice
7.3
SAP Business ByDesign
—
Ideation Management
24SevenOffice
8.0
SAP Business ByDesign
—
Requirements Management
24SevenOffice
5.5
SAP Business ByDesign
—
Proposal Management
24SevenOffice
4.5
SAP Business ByDesign
—
Innovation Portfolio Management
24SevenOffice
7.0
SAP Business ByDesign
—
Product Master Data Management
24SevenOffice
8.6
SAP Business ByDesign
—
Vendor Portal
24SevenOffice
7.8
SAP Business ByDesign
—
Project Portfolio Management
24SevenOffice
9.6
SAP Business ByDesign
—
Pros
24SevenOffice
- Excellent UI that is easy to use. All features are a breeze.
- Because of the depth at which it has data, it can be used very well.
- Its integration with other ERP software is also possible for better analysis.

Verified User
Professional in Information Technology
Financial Services Company, 10,001+ employeesSAP Business ByDesign
- I like the ease of use and the implementation methodology.
- With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
- SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Jefe de sistemas de información
Gilat PerúTelecommunications, 201-500 employees
Cons
24SevenOffice
- Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
- The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
- We have had to pay for any support on the above issues.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
SAP Business ByDesign
- Time off request could be better. Right now, there is no option for sick time
- It crashes often
- Customization could be better

Verified User
Manager in Finance and Accounting
Computer Software Company, 11-50 employeesLikelihood to Renew
24SevenOffice
No score
No answers yet
No answers on this topic
SAP Business ByDesign
SAP Business ByDesign 9.0
Based on 3 answers
SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
Director of Finance
Pacific Gas and Electric CompanyComputer Software, 51-200 employees
Usability
24SevenOffice
No score
No answers yet
No answers on this topic
SAP Business ByDesign
SAP Business ByDesign 8.0
Based on 1 answer
Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
Jefe de sistemas de información
Gilat PerúTelecommunications, 201-500 employees
Support Rating
24SevenOffice
No score
No answers yet
No answers on this topic
SAP Business ByDesign
SAP Business ByDesign 9.0
Based on 1 answer
The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
Jefe de sistemas de información
Gilat PerúTelecommunications, 201-500 employees
Implementation Rating
24SevenOffice
No score
No answers yet
No answers on this topic
SAP Business ByDesign
SAP Business ByDesign 8.0
Based on 1 answer
I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
Jefe de sistemas de información
Gilat PerúTelecommunications, 201-500 employees
Alternatives Considered
24SevenOffice
24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.

Verified User
Professional in Information Technology
Financial Services Company, 10,001+ employeesSAP Business ByDesign
ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
Sales Representative
GlassdoorInternet, 51-200 employees
Return on Investment
24SevenOffice
- We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
- That said the network issues represent lost hours/money.
- The added training is also expensive.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
SAP Business ByDesign
- Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
- Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
- Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
Managing Director
AcclimationInformation Technology and Services, 11-50 employees
Screenshots
Pricing Details
24SevenOffice
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—SAP Business ByDesign
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional