24SevenOffice vs. SAP Business ByDesign

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
24SevenOffice
Score 6.7 out of 10
N/A
24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.N/A
SAP Business ByDesign
Score 7.4 out of 10
Mid-Size Companies (51-1,000 employees)
SAP Business ByDesign is SAP's cloud ERP suite offering, launched in 2007, designed for the SMB market. The product includes a broad range of capabilities including financials, human resources, sales, procurement, customer service, and supply chain. Business ByDesign is a new platform, delivered entirely through a SaaS model, with functionality that overlaps somewhat with BusinessOne, which is also an SMB product, although not a true SaaS product.N/A
Pricing
24SevenOfficeSAP Business ByDesign
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
24SevenOfficeSAP Business ByDesign
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsSAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users.
More Pricing Information
Features
24SevenOfficeSAP Business ByDesign
Payroll Management
Comparison of Payroll Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
1% below category average
SAP Business ByDesign
8.4
2 Ratings
15% above category average
Pay calculation6.72 Ratings00 Ratings
Benefit plan administration7.62 Ratings4.51 Ratings
Direct deposit files5.12 Ratings9.11 Ratings
Customization
Comparison of Customization features of Product A and Product B
24SevenOffice
7.9
2 Ratings
8% above category average
SAP Business ByDesign
9.2
5 Ratings
23% above category average
API for custom integration9.02 Ratings9.24 Ratings
Plug-ins6.72 Ratings9.25 Ratings
Security
Comparison of Security features of Product A and Product B
24SevenOffice
7.0
2 Ratings
15% below category average
SAP Business ByDesign
9.3
5 Ratings
13% above category average
Single sign-on capability6.72 Ratings9.04 Ratings
Role-based user permissions7.42 Ratings9.65 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
24SevenOffice
6.9
2 Ratings
1% below category average
SAP Business ByDesign
9.2
5 Ratings
27% above category average
Dashboards6.72 Ratings8.85 Ratings
Standard reports8.02 Ratings9.25 Ratings
Custom reports5.82 Ratings9.65 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
24SevenOffice
6.1
2 Ratings
22% below category average
SAP Business ByDesign
8.7
5 Ratings
13% above category average
Accounts payable5.52 Ratings9.24 Ratings
Accounts receivable5.82 Ratings9.24 Ratings
Global Financial Support7.12 Ratings9.22 Ratings
Primary and Secondary Ledgers6.72 Ratings9.22 Ratings
Journals and Reconciliations5.72 Ratings8.82 Ratings
Configurable Accounting7.42 Ratings9.22 Ratings
Standardized Processes5.52 Ratings8.01 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
24SevenOffice
6.8
2 Ratings
14% below category average
SAP Business ByDesign
9.1
4 Ratings
15% above category average
Inventory tracking7.72 Ratings9.24 Ratings
Automatic reordering6.52 Ratings10.03 Ratings
Location management6.72 Ratings8.03 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
24SevenOffice
7.6
2 Ratings
2% below category average
SAP Business ByDesign
8.5
4 Ratings
9% above category average
Pricing8.02 Ratings9.24 Ratings
Order entry9.02 Ratings9.24 Ratings
Credit card processing6.52 Ratings4.51 Ratings
Cost of goods sold8.12 Ratings9.24 Ratings
Order Orchestration6.82 Ratings9.22 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
24SevenOffice
7.1
2 Ratings
4% below category average
SAP Business ByDesign
9.2
3 Ratings
22% above category average
Billing Management5.52 Ratings8.83 Ratings
Cash and Asset Management9.02 Ratings9.22 Ratings
Travel & Expense Management7.52 Ratings10.02 Ratings
Budgetary Control & Encumbrance Accounting5.52 Ratings10.01 Ratings
Period Close6.72 Ratings9.22 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
7% below category average
SAP Business ByDesign
9.2
2 Ratings
19% above category average
Budgeting and Forecasting8.42 Ratings10.01 Ratings
Project Costing6.52 Ratings9.22 Ratings
Cost Capture8.62 Ratings9.22 Ratings
Capital Project Management6.12 Ratings9.22 Ratings
Customer Contract Compliance8.62 Ratings8.01 Ratings
Project Revenue Recognition8.02 Ratings9.22 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
4% above category average
SAP Business ByDesign
8.3
3 Ratings
19% above category average
Project Planning and Scheduling8.32 Ratings9.23 Ratings
Task Insight for Project Managers7.42 Ratings8.02 Ratings
Project Mobile Functionality5.52 Ratings8.02 Ratings
Definable Resource Pools9.01 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
6% below category average
SAP Business ByDesign
10.0
1 Ratings
28% above category average
Award Lifecycle Management8.02 Ratings10.01 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
24SevenOffice
6.6
2 Ratings
5% below category average
SAP Business ByDesign
8.0
1 Ratings
14% above category average
Bids Analyzed and Compared7.01 Ratings8.01 Ratings
Contract Authoring7.42 Ratings00 Ratings
Contract Repository6.42 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated5.52 Ratings8.01 Ratings
Supplier Management4.82 Ratings8.01 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
24SevenOffice
6.7
2 Ratings
3% above category average
SAP Business ByDesign
-
Ratings
Risk Repository7.02 Ratings00 Ratings
Control Management8.02 Ratings00 Ratings
Control Efficiency Assessments6.72 Ratings00 Ratings
Issue Detection7.02 Ratings00 Ratings
Remediation and Certification4.82 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
24SevenOffice
6.8
2 Ratings
1% below category average
SAP Business ByDesign
9.2
3 Ratings
29% above category average
Transportation Planning and Optimization7.42 Ratings00 Ratings
Transportation Execution Management7.01 Ratings00 Ratings
Trade and Customs Management5.22 Ratings00 Ratings
Fulfillment Management5.22 Ratings00 Ratings
Warehouse Workforce Management5.01 Ratings9.22 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
24SevenOffice
6.4
2 Ratings
16% below category average
SAP Business ByDesign
9.0
3 Ratings
18% above category average
Production Process Design8.62 Ratings9.23 Ratings
Production Management7.72 Ratings9.23 Ratings
Configuration Management6.12 Ratings8.02 Ratings
Work Execution7.62 Ratings8.02 Ratings
Manufacturing Costs4.82 Ratings9.23 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
24SevenOffice
7.6
2 Ratings
5% above category average
SAP Business ByDesign
8.6
3 Ratings
17% above category average
Forecasting8.01 Ratings9.23 Ratings
Inventory Planning9.02 Ratings9.23 Ratings
Performance Monitoring7.72 Ratings8.02 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
24SevenOffice
7.3
2 Ratings
1% above category average
SAP Business ByDesign
-
Ratings
Proposal Management4.52 Ratings00 Ratings
Product Master Data Management8.62 Ratings00 Ratings
Best Alternatives
24SevenOfficeSAP Business ByDesign
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Score 8.8 out of 10
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Score 8.8 out of 10
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Infor VISUAL
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Score 7.0 out of 10
Infor VISUAL
Infor VISUAL
Score 7.0 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.4 out of 10
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Score 8.0 out of 10
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User Ratings
24SevenOfficeSAP Business ByDesign
Likelihood to Recommend
5.5
(2 ratings)
9.6
(7 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(3 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
24SevenOfficeSAP Business ByDesign
Likelihood to Recommend
24SevenOffice
I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Read full review
SAP
Do you plan on going public at some point? If so, this may not be the best solution for you
Read full review
Pros
24SevenOffice
  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
Read full review
SAP
  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Read full review
Cons
24SevenOffice
  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
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SAP
  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
Read full review
Likelihood to Renew
24SevenOffice
No answers on this topic
SAP
SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
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Usability
24SevenOffice
No answers on this topic
SAP
Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
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Support Rating
24SevenOffice
No answers on this topic
SAP
The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
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Implementation Rating
24SevenOffice
No answers on this topic
SAP
I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
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Alternatives Considered
24SevenOffice
24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
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SAP
ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
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Return on Investment
24SevenOffice
  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Read full review
SAP
  • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
  • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
  • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
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ScreenShots

SAP Business ByDesign Screenshots

Screenshot of With the embedded analytics of SAP Business ByDesign this is easily possible for key users or end users to define dashboards that contain tailored reports and KPIs for their roleScreenshot of Screenshot of SAP Business ByDesign comes with many reports pre-delivered by SAP. Customers can easily create additional reports or KPIsScreenshot of For each business document in ByDesign you can open the document flow, which shows you in a graphical the predecessor and successor business docuemnts as well as any associated accounting documents. This shows at what point you are in the entire business process.Screenshot of SAP Business ByDesign includes a Project Management module that is integrated with CRM to sell and bill projects, with HR to staff projects, and with SCM and SRM for procurement.Screenshot of The Financial Closing business scenario helps you to perform financial period-end closing activities to ensure correct financial statements, such as Balance Sheet, Income Statement, and Cash Flow Statement. The Closing Cockpit helps to minimize the risk of missing important steps or incorrect timing.