360 CTI vs. Convirza

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
360 CTI
Score 0.0 out of 10
N/A
360 CTI is a Salesforce-native telephony solution for call management and customer engagement. Integrated within Salesforce, 360 CTI empowers sales, service, and marketing teams with features like click-to-dial, call automation, intelligent call routing, real-time analytics, voice broadcast, automated live AI call transcript, and sentiment analysis. It offers various features to streamline call handling, including an AI voice bot for automated outbound calls of newly…N/A
Convirza
Score 10.0 out of 10
N/A
Convirza (formerly LogMyCalls) is a call tracking solution with features such as call recording, push-button accountability, and close rate tracking for every call.N/A
Pricing
360 CTIConvirza
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
360 CTIConvirza
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
360 CTIConvirza
User Ratings
360 CTIConvirza
Likelihood to Recommend
-
(0 ratings)
9.1
(5 ratings)
User Testimonials
360 CTIConvirza
Likelihood to Recommend
360 Degree Cloud Technologies
No answers on this topic
Convirza
If you want to track specific campaign responses via phone this is the perfect solution, especially if you don't want to wait for someone in IT to program a number for you. There are better sales coaching and monitoring packages and this doesn't try to be that, but it does provide some valuable feedback in that arena.
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Pros
360 Degree Cloud Technologies
No answers on this topic
Convirza
  • Allows clients to track & even listen to all the calls that come in through call-tracking.
  • Once you understand how it works, the interface is very easy to navigate to pull up client reports.
  • It is an excellent tool to keep track of the response advertisers are getting when contacting them for resigns.
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Cons
360 Degree Cloud Technologies
No answers on this topic
Convirza
  • Dynamic call tracking
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Alternatives Considered
360 Degree Cloud Technologies
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Convirza
Convirza has all of the features that I need, and I'm not paying a premium for features that I do not want. It is more affordable and easier to implement than the other solutions I have tried. Customer service has also been better--you don't feel like you are just sending a ticket to an anonymous employee.
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Return on Investment
360 Degree Cloud Technologies
No answers on this topic
Convirza
  • It's allowed me to show value to my clients ensuring good, lead-generating campaigns are being continued by my clients.
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ScreenShots