What users are saying about
56 Ratings
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Top Rated
469 Ratings
56 Ratings
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Score 7.8 out of 100

Google Meet

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Top Rated
469 Ratings
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Score 8.1 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    3CX

    Feature Set Not Supported
    N/A
    8.6

    Google Meet

    86%
    Google Meet ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    9.0
    90%
    55 Ratings

    High quality video

    N/A
    0 Ratings
    8.5
    85%
    55 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    8.2
    82%
    48 Ratings

    Mobile support

    N/A
    0 Ratings
    8.9
    89%
    50 Ratings

    Screen Sharing

    3CX

    Feature Set Not Supported
    N/A
    8.5

    Google Meet

    85%
    Google Meet ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    9.1
    91%
    55 Ratings

    Whiteboards

    N/A
    0 Ratings
    7.9
    79%
    36 Ratings

    Online Meetings / Events

    3CX

    Feature Set Not Supported
    N/A
    8.5

    Google Meet

    85%
    Google Meet ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    9.2
    92%
    53 Ratings

    Meeting initiation

    N/A
    0 Ratings
    9.0
    90%
    53 Ratings

    Integrates with social media

    N/A
    0 Ratings
    8.3
    83%
    30 Ratings

    Record meetings / events

    N/A
    0 Ratings
    8.2
    82%
    41 Ratings

    Slideshows

    N/A
    0 Ratings
    7.9
    79%
    42 Ratings

    Online Events Collaboration

    3CX

    Feature Set Not Supported
    N/A
    8.7

    Google Meet

    87%
    Google Meet ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    9.1
    91%
    50 Ratings

    Audience polling

    N/A
    0 Ratings
    8.4
    84%
    33 Ratings

    Q&A

    N/A
    0 Ratings
    8.6
    86%
    36 Ratings

    Online Events Security

    3CX

    Feature Set Not Supported
    N/A
    8.6

    Google Meet

    86%
    Google Meet ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    8.7
    87%
    42 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    8.9
    89%
    41 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    8.1
    81%
    31 Ratings

    Attribute Ratings

    • Google Meet is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    7.1

    3CX

    71%
    14 Ratings
    8.8

    Google Meet

    88%
    57 Ratings

    Likelihood to Renew

    3CX

    N/A
    0 Ratings
    9.5

    Google Meet

    95%
    5 Ratings

    Usability

    3CX

    N/A
    0 Ratings
    9.2

    Google Meet

    92%
    13 Ratings

    Support Rating

    5.4

    3CX

    54%
    4 Ratings
    9.2

    Google Meet

    92%
    20 Ratings

    Contract Terms and Pricing Model

    3CX

    N/A
    0 Ratings
    8.5

    Google Meet

    85%
    2 Ratings

    Professional Services

    3CX

    N/A
    0 Ratings
    9.0

    Google Meet

    90%
    1 Rating

    Likelihood to Recommend

    3CX

    In many scenarios decision is driven by budget and compared to other solutions at the time of purchase [3CX] was simply the cheapest solution for what it has to offer. If you are looking for integrations, extensibility, and advanced functionalities, this might not be a solution for you. At the time of use (and this may have changed by now), there was a lack of APIs, CLI commands, and similar so nothing could be automated with the system. There are ways of importing data through CSV but automation would solve us so much time and support calls if we were able to connect with other systems.
    Read full review

    Google

    Google Hangouts meet is best suited for quick video call meetings and calls for free with good audio and video capability. Google Hangouts Meet platform allows scheduling the meeting in advance and has multiple platform support which makes it usable by users carrying any type of device, running either Windows or Andriod or IOS.
    Read full review

    Pros

    3CX

    • Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
    • Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
    • Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.
    Read full review

    Google

    • First off, the quality of the call is pretty good, especially when all of us are working remotely.
    • We can easily schedule our meeting in Google Calendar.
    • Sending an invitation link is easy.
    • What makes Google Meet stand out from other video conferencing tools is that we can use it for an unlimited time, even if we use the free account.
    Read full review

    Cons

    3CX

    • I would like to be able to see direct-dial numbers on the handsets. Currently that is not possible but that would be a nice feature.
    • You need an SBC per location, which can be a point of failure.
    • You also need a server that might get disconnected, which is another point of failure.
    Read full review

    Google

    • Meet as it comes doesn't have a great way to handle large meetings.
    • I don't like the way they hide the mute button. It's a disruptive view to mute/unmute.
    • Chat box is the only way to document collaborations within the meeting.
    Read full review

    Pricing Details

    3CX

    Starting Price

    $0

    Editions & Modules

    3CX editions and modules pricing
    EditionModules
    StandardFree1
    Pro1.082
    Enterprise1.313

    Footnotes

    1. none
    2. per user/per month
    3. per user/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Price displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost.

    Google Meet

    Starting Price

    $8 per month

    Editions & Modules

    Google Meet editions and modules pricing
    EditionModules
    Google Meet$0.001
    Google Workspace Essentials$8.002
    Google Workspace EnterpriseContact Sales3

    Footnotes

    1. none
    2. per active user/per month
    3. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    3CX

    No answers on this topic

    Google

    Google Hangouts Meet is easy to use and easy to access. I've experienced very few technical issues compared to other similar software options. It's a little less formal than Microsoft Teams but makes it easy to access other google items such as google drive and google docs. Meeting in hangout gives you an easy-to-use hub to not only meet for planning or team-building purposes but to easily share information that can help you with your meeting goals.
    Read full review

    Usability

    3CX

    No answers on this topic

    Google

    Google Meet is very easy and simple to use. I can schedule a meeting right on my calendar - it literally takes a few seconds. There is no additional app I have to open to schedule anything. Guests can click on the link easily to join any meetings. 10/10!
    Read full review

    Support Rating

    3CX

    The 3CX Phone System is only a five because while they provide set-up/how-to/Q and A documents to help your district or company get started, they do not offer support for free. The documents provided, though, are good enough for you to get you up and running. We also found a good source of help through a sip trunk provider, which was a 3CX reseller provider.
    Read full review

    Google

    Google does a great job of providing tech support for this product, as it does many others. Similarly, Google has FAQs that cover a large amount of issues faced by users. Problems have not persisted in our use of this product. Problems are resolved quickly and easily, with or without personal Google support.
    Read full review

    Alternatives Considered

    3CX

    The main differences between 8x8, Inc. and 3CX is pricing and ease of use in my opinion. The 3CX system uses annual based pricing plans based on of simultaneous calls your company needs, not the number of extensions/users and offers a free plan. 8x8, Inc. charges per extension with different plans. We currently have 19 extensions so the 3CX system makes more sense for us, however, if your company only has a few extensions you may want to throughly consider both options. In my experience, it was difficult to add new extensions and phones with 8x8 because at least at that time we had 8x8 I could not add anything on the web admin. I had to call a sales rep which took a lot more time. Also, if you didn't purchase a phone and/or headset directly from 8x8 at a usually higher price than Amazon for example then you would have to spend anywhere from 30 minutes to hours on the phone with 8x8 tech support to program the phone to work with the 8x8 system so adding a new extension could turn into a long ordeal. I can easily add new extensions on 3CX directly in the web cpanel. Granted, if you are actually adding a new phone number you would need to purchase that number from a company like ATT first before adding it to 3CX. The difference between a phone number and an extension would be a phone number allows a customer to call in directly using that number. The extension would require the customer to call the main business number then be transferred to the extension. 3CX provides a list of supported phone models on their website
    Read full review

    Google

    The main positive feature in Google Meet over Zoom to me is the fact that Google meet can be seamlessly deployed in the browser with its full functionality. Unlike Zoom for which you need to download an extra application to use. This consequently makes workflow smooth when transitioning between something like emails and taking part in a meeting.
    Read full review

    Contract Terms and Pricing Model

    3CX

    No answers on this topic

    Google

    I wasn't involved in the unit pricing factor. So far I used Google meet in the office where I got access to all these Google applications including the Google Meet feature. So I wasn't involved much in this pricing factor of Google Meet and also regarding the contact terms of the product.
    Read full review

    Professional Services

    3CX

    No answers on this topic

    Google

    This is very good in the professional services as I started using this first for the professional service only. While using this Google Meet itself gives a professional feel as the UI works in a professional way. The video background modification, multi-screen feature, and some other features help in professional service.
    Read full review

    Return on Investment

    3CX

    • 3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
    • As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.
    Read full review

    Google

    • Negative: on each webinar someone from our team had to write manually the people that were participating and after that matching it with the registered people list. We wasted time. It could be easily resolved by adding the export list feature
    • Positive: Collaboration and internal meetings. Calendar integration helps us save time.
    Read full review

    Screenshots

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