What users are saying about
47 Ratings
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Top Rated
204 Ratings
47 Ratings
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Score 7.6 out of 100

Google Meet

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Top Rated
204 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

3CX

In many scenarios decision is driven by budget and compared to other solutions at the time of purchase [3CX] was simply the cheapest solution for what it has to offer. If you are looking for integrations, extensibility, and advanced functionalities, this might not be a solution for you. At the time of use (and this may have changed by now), there was a lack of APIs, CLI commands, and similar so nothing could be automated with the system. There are ways of importing data through CSV but automation would solve us so much time and support calls if we were able to connect with other systems.
Anonymous | TrustRadius Reviewer

Google Meet

Google meet is well suited for 2 sceanarios in my experience;
1. Remotely collaborating in meetings for multiple parties. This feature has made it significantly simple for us to set up meetings even at odd out of office hours like sunday evenings.2. Settng up emergency meetings. Google meets has made it increadibly simple to set up emergency meetings to sort out production issues if and when they come up. A meeting is always just but a link away.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

3CX
Google Meet
8.5
High quality audio
3CX
Google Meet
8.8
High quality video
3CX
Google Meet
8.7
Low bandwidth requirements
3CX
Google Meet
7.8
Mobile support
3CX
Google Meet
8.8

Screen Sharing

3CX
Google Meet
8.4
Desktop sharing
3CX
Google Meet
9.0
Whiteboards
3CX
Google Meet
7.9

Online Meetings / Events

3CX
Google Meet
8.5
Calendar integration
3CX
Google Meet
9.2
Meeting initiation
3CX
Google Meet
9.0
Integrates with social media
3CX
Google Meet
8.1
Record meetings / events
3CX
Google Meet
8.3
Slideshows
3CX
Google Meet
8.2

Online Events Collaboration

3CX
Google Meet
8.1
Live chat
3CX
Google Meet
8.7
Audience polling
3CX
Google Meet
7.7
Q&A
3CX
Google Meet
8.0

Online Events Security

3CX
Google Meet
8.4
User authentication
3CX
Google Meet
8.6
Participant roles & permissions
3CX
Google Meet
8.5
Confidential attendee list
3CX
Google Meet
7.9

Pros

3CX

  • Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
  • Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
  • Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.
Anonymous | TrustRadius Reviewer

Google Meet

  • Low data usage. Works perfectly fine even on slow network.
  • No installation needed. Web version is all you need. Fully supported my major web browsers like Chrome & Edge.
  • Captions are great. Non-native English speakers may find it useful. Just turn on the Captions and it starts translating the audio in real-time.
  • Support background images. Definitely useful when we need to hide our room condition.
  • Breakout room, polls, Q&A options are added advantage.
Anonymous | TrustRadius Reviewer

Cons

3CX

  • The set up can seem a little daunting, especially if you plan to take it on internally.
  • The apps are great, having your extension on your device is great but the desktop/windows app is a little dated, could do with an update.
Marouane Tohme | TrustRadius Reviewer

Google Meet

  • Meet as it comes doesn't have a great way to handle large meetings.
  • I don't like the way they hide the mute button. It's a disruptive view to mute/unmute.
  • Chat box is the only way to document collaborations within the meeting.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

3CX

No score
No answers yet
No answers on this topic

Google Meet

Google Meet 9.5
Based on 4 answers
Google Hangouts Meet is easy to use and easy to access. I've experienced very few technical issues compared to other similar software options. It's a little less formal than Microsoft Teams but makes it easy to access other google items such as google drive and google docs. Meeting in hangout gives you an easy-to-use hub to not only meet for planning or team-building purposes but to easily share information that can help you with your meeting goals.
Chantal Matthews, MSEd, CHES®, CHWC | TrustRadius Reviewer

Usability

3CX

3CX 8.0
Based on 1 answer
It's been doing really good job for us. Are there better PBX systems out there? For sure there are, with more features and better support. But those are way more expensive and harder to implement and maintain. This system is almost no brainier, next -> next -> next -> finish and you have installed it. With a few more configs to hook it up to your SIP or PRI lines, you are up and running! Everything is GUI based so it's easy to navigate. It have everything you need to run serious call centre so I would recommend it for anyone unless you are Fortune 500 company with billions of budget for IT, then spend the big money and go with Cisco PBX.
Anonymous | TrustRadius Reviewer

Google Meet

Google Meet 9.6
Based on 8 answers
We have had to use this program with children as young as five through high school seniors. Additionally, both new and seasoned teachers with varying technological skills have used it. Across all circumstances, students and teachers are able to easily access meetings, schedule meetings, and revisit links as part of their classrooms.
Carly McPartland | TrustRadius Reviewer

Support Rating

3CX

3CX 4.9
Based on 5 answers
The 3CX Phone System is only a five because while they provide set-up/how-to/Q and A documents to help your district or company get started, they do not offer support for free. The documents provided, though, are good enough for you to get you up and running. We also found a good source of help through a sip trunk provider, which was a 3CX reseller provider.
Laura Steinbrink | TrustRadius Reviewer

Google Meet

Google Meet 8.5
Based on 15 answers
When using Hangouts Meet at a company level, support is handled internally and any issues that need to be handled externally by Google have to be canalized through the IT department which can become tedious at times. Since there are not many issues when using the tool, this might not be as important
Virginia Peralta | TrustRadius Reviewer

Alternatives Considered

3CX

The main differences between 8x8, Inc. and 3CX is pricing and ease of use in my opinion. The 3CX system uses annual based pricing plans based on of simultaneous calls your company needs, not the number of extensions/users and offers a free plan. 8x8, Inc. charges per extension with different plans. We currently have 19 extensions so the 3CX system makes more sense for us, however, if your company only has a few extensions you may want to throughly consider both options. In my experience, it was difficult to add new extensions and phones with 8x8 because at least at that time we had 8x8 I could not add anything on the web admin. I had to call a sales rep which took a lot more time. Also, if you didn't purchase a phone and/or headset directly from 8x8 at a usually higher price than Amazon for example then you would have to spend anywhere from 30 minutes to hours on the phone with 8x8 tech support to program the phone to work with the 8x8 system so adding a new extension could turn into a long ordeal. I can easily add new extensions on 3CX directly in the web cpanel. Granted, if you are actually adding a new phone number you would need to purchase that number from a company like ATT first before adding it to 3CX. The difference between a phone number and an extension would be a phone number allows a customer to call in directly using that number. The extension would require the customer to call the main business number then be transferred to the extension. 3CX provides a list of supported phone models on their website
Anonymous | TrustRadius Reviewer

Google Meet

The decision was easy to make, although Google Hangouts Meet, Skype and Zoom met the initial objective, we were inclined to choose Google Hangouts Meet because it not only does a much better job, it is easy to use, it's secure, and guarantees confidentiality in all connections, it also matched the needs of our business process. The icing in the decision-making being its Gsuite integrations and pricing.
Anonymous | TrustRadius Reviewer

Return on Investment

3CX

  • 3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
  • As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.
Artur Bittencourt | TrustRadius Reviewer

Google Meet

  • We are very comfortable nowadays to attend any businesses meeting so easily.
  • Our sales impact and customer service is getting higher attention.
  • Recently we have managed a big deal on meeting by Google Hangouts Meet.
  • Our PR is being higher.
  • Overall business is being increasing.
Rahat Afnan | TrustRadius Reviewer

Screenshots

Pricing Details

3CX

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

3CX Editions & Modules

Edition
StandardFree
Pro1.082
Enterprise1.312
  1. per user/per month
Additional Pricing Details
Price displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost.

Google Meet

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Google Meet Editions & Modules

Edition
Google Meet$0.00
Google Workspace Essentials$8.002
Google Workspace EnterpriseContact Sales
  1. per active user/per month
Additional Pricing Details

Rating Summary

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