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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    4me.com

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Next-Generation Enterprise Service Management Built for the world’s most demanding enterprises. 4me® combines ITSM with ESM and SIAM capabilities making it possible for all internal departments, such as IT, HR and Facilities, to work seamlessly with each other, as well as with external managed service providers. The vendor describes…

    $0

    per user per month

    eXo Platform

    Score10 out of 10
    N/AeXo Platform is an open-source, social-collaboration software designed for enterprises. Some key features include: Enterprise Social Network, Enterprise Content Management and Social Collaboration.

    $0

    engaged user/month

    Pricing
    4me.comeXo Platform
    Editions & Modules
    4me.com Freemium
    $0
    per user per month
    4me Premium
    on Request
    per month per user
    Community
    $0
    engaged user/month
    Social Intranet
    $3
    per month per user
    Digital Workplace Cloud
    $5
    per month per user
    Digital Workplace On-Premise
    $5
    per month per user
    Enterprise Unlimited
    9$
    engaged user/month
    Offerings
    Pricing Offerings
    4me.comeXo Platform
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Features
    4me.comeXo Platform
    Incident and problem management
    Comparison of Incident and problem management features of 4me.com and eXo Platform
    Feature
    4me.com
    8.7
    1 Ratings
    7% above category average
    eXo Platform
    -
    Ratings
    Organize and prioritize service tickets10.01 Ratings00 Ratings
    Expert directory9.01 Ratings00 Ratings
    Service restoration6.01 Ratings00 Ratings
    Self-service tools10.01 Ratings00 Ratings
    Subscription-based notifications9.01 Ratings00 Ratings
    ITSM collaboration and documentation10.01 Ratings00 Ratings
    ITSM reports and dashboards7.01 Ratings00 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of 4me.com and eXo Platform
    Feature
    4me.com
    8.3
    1 Ratings
    2% above category average
    eXo Platform
    -
    Ratings
    Configuration mangement8.01 Ratings00 Ratings
    Asset management dashboard10.01 Ratings00 Ratings
    Policy and contract enforcement7.01 Ratings00 Ratings
    Change management
    Comparison of Change management features of 4me.com and eXo Platform
    Feature
    4me.com
    10.0
    1 Ratings
    17% above category average
    eXo Platform
    -
    Ratings
    Change requests repository10.01 Ratings00 Ratings
    Change calendar10.01 Ratings00 Ratings
    Service-level management10.01 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of 4me.com and eXo Platform
    Feature
    4me.com
    -
    Ratings
    eXo Platform
    9.2
    5 Ratings
    17% above category average
    Task Management00 Ratings10.05 Ratings
    Gantt Charts00 Ratings8.02 Ratings
    Scheduling00 Ratings10.04 Ratings
    Workflow Automation00 Ratings8.33 Ratings
    Mobile Access00 Ratings10.05 Ratings
    Search00 Ratings10.05 Ratings
    Visual planning tools00 Ratings8.03 Ratings
    Communication
    Comparison of Communication features of 4me.com and eXo Platform
    Feature
    4me.com
    -
    Ratings
    eXo Platform
    9.5
    4 Ratings
    17% above category average
    Chat00 Ratings10.04 Ratings
    Notifications00 Ratings10.04 Ratings
    Discussions00 Ratings10.04 Ratings
    Surveys00 Ratings7.13 Ratings
    Internal knowledgebase00 Ratings10.04 Ratings
    Integrates with GoToMeeting00 Ratings9.01 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings10.02 Ratings
    Integrates with Outlook00 Ratings10.03 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of 4me.com and eXo Platform
    Feature
    4me.com
    -
    Ratings
    eXo Platform
    9.1
    5 Ratings
    12% above category average
    Versioning00 Ratings8.64 Ratings
    Video files00 Ratings9.03 Ratings
    Audio files00 Ratings7.03 Ratings
    Document collaboration00 Ratings10.05 Ratings
    Access control00 Ratings10.05 Ratings
    Advanced security features00 Ratings8.13 Ratings
    Integrates with Google Drive00 Ratings10.04 Ratings
    Device sync00 Ratings10.03 Ratings
    Best Alternatives
    4me.comeXo Platform
    Small Businesses
    Agiloft Service Desk (discontinued)
    Score9 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    ManageEngine ServiceDesk Plus
    Score9.2 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Ivanti ITSM
    Score6.3 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    4me.comeXo Platform
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (16 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.1
    (2 ratings)
    User Testimonials
    4me.comeXo Platform
    Likelihood to Recommend
    4me.com
    Great visibility of asset assignment to user but not so good if you track also assignment of user rights through CI for users. It would be nice if you can group types of assets/configuration items to user not to show everything mixed up. There is great options to adopt product to your particular needs, there are options for adding some special fields in process automation to help to have tailored process from enduser fill in forms to complex workflow which utilises various specialists
    Incentivized
    Read full review
    eXo Platform
    It is especially suitable for working together remotely or from disconnected locations, allowing them to access collaborative work and tools to facilitate communication. Internal and cloud options also seem to offer a flexible adoption roadmap. It addresses the problems of efficient collaboration and effective communication between employees, particularly with regard to working and completing projects
    Incentivized
    Read full review
    Pros
    4me.com
    • IT processes automation
    • Responsive GUI
    • Weekly updates which pinpoint some difficulties in daily usage
    Incentivized
    Read full review
    eXo Platform
    • I personally love the user-friendly interface. Often you find software which is difficult to learn, and not utilized as often as it should be because of this. With eXo Platform, the interface is easy to understand, and is not particularly challenging to new users and non-tech savvy individuals.
    • It allows you to get work done, without feeling like using the platform is part of the actual work. It feels more like a natural system you would use in your leisure time to connect with friends and family, rather than a social intranet designed to facilitate employee communication and help you meet project deadlines.
    • The cloud platform allows users to easily share information and files, and collaborate on project work. Another benefit to this is it makes mobile collaboration possible.
    Read full review
    Cons
    4me.com
    • It is easy to do first deployment in wrong direction - maybe there should be better guidance how to setup services/service instances to properly work at the end.
    • Reporting is based on predefined templates - to get most of them you have to properly implement services in IT - it is not an easy process
    • Integration with O365 for out of office would be helpfull
    Incentivized
    Read full review
    eXo Platform
    • As the platform appears to be packed with features and functionality it may be a bit daunting at first to get used to it.
    • The initial adoption in a corporate setting would involve a number of questions, such as integration with other applications, data migration and security and the optimum adoption road map in order to maximise the benefit from the platform.
    Read full review
    Likelihood to Renew
    4me.com
    No answers on this topic
    eXo Platform
    It is a stable platform that has uniquely solved my issues.
    Read full review
    Usability
    4me.com
    Tool has built-in automation module which helps to more precisely define user requests or workflow condition. This from one hand gives end-user easy and understandable forms to fill in, and from other had it ensure all needed information has been fulfilled for further steps in workflow. Once you follow service principle which is base for that tool it will help you to track in detail your business and your partners
    Incentivized
    Read full review
    eXo Platform
    This platform has a pleasant user interface, is very easy to use, and offers a lot of useful accessories and add-ons. At first it can be a little intimidating, but it doesn't take long to get used to it. It is considerably reliable and safe. Facilitates connection and collaboration with coworkers. It provides tools that allow you to capture, organize and act according to the internal knowledge of your team.
    Incentivized
    Read full review
    Support Rating
    4me.com
    No answers on this topic
    eXo Platform
    The eXo platform offers a high quality support, which satisfies the requirements of our company, especially when the platform begins to be used, due to the amount of tools that can be overwhelming. Support responses are made in a short period of time.
    Incentivized
    Read full review
    Alternatives Considered
    4me.com
    No answers on this topic
    eXo Platform
    We selected this product firstly because it's easy to use for end-users, even if it's not so simple to configure from an administrative point of view. Managing and tracking overall activities is quite easy and it's also possible to have an immediate vision of everything that is done on the platform. Users feel confident and are encouraged to share resources.
    Incentivized
    Read full review
    Return on Investment
    4me.com
    • As we are finance institution we are strictly regulated so this product helps us in many fields to satisfy regulatory requests through easy workflow management setup.
    • Product is easy to implement, easy to adopt so we use it in different segments of business (central purchase department, security office, IT department) for tracking and standardising various processes in each niche.
    Incentivized
    Read full review
    eXo Platform
    • The eXo platform is a great agile tool for concentrating internal human capital.
    • It is excellent for improving communication and collaboration between the company and group members.
    • It generates an effective collaborative work and maximizes productivity with the improvement of teamwork.
    Incentivized
    Read full review
    ScreenShots

    4me.com Screenshots

    Screenshot of Portfolio ManagementScreenshot of Change Calendar showing possible conflicts of changesScreenshot of Customer SLA Reports: after defining a SLA the report is automatically thereScreenshot of Waterline Portfolio Management analysisScreenshot of Agile Project ManagementScreenshot of Enterprise Resource planning with 4me

    eXo Platform Screenshots

    Screenshot of CalendarScreenshot of A Space HomeScreenshot of DocumentsScreenshot of spacesScreenshot of activity streamScreenshot of gamification